Intuit Credit Karma UK Reviews 

11,694
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently mention that the platform is exceptionally user friendly, making it simple to navigate through financial history. Customers find the app and website very easy to use, providing clear and comprehensive information about their accounts. People appreciate the regular updates and helpful guidance for tracking their credit health effectively over time. Some reviewers were not happy with unexpected drops in their credit scores after paying off balances and loans. Consumers also noted that updating delays, incorrect card usage calculations, and promotional offers can cause frustration. Others felt that the system fails to accurately reflect regular payments and responsible money management.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding the platform easy to use, intuitive, and... See more

Application

Clients share positive opinions on app, noting that it is very easy to use and helpful for tracking credit... See more

Payment

People report negative experiences with payment, noting frustration when credit card balances paid in full... See more

Service

Users describe positive interactions with service, highlighting the quick, free, and convenient platform that... See more

Website

Consumers find website experiences to be mixed regarding clarity and usability. Some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 4 out of 5 stars

Very quick to decrease your credit score over minor glitches but very slow in increasing it when you’re on top of everything , I use it purely for reference

Rated 4 out of 5 stars

Find the app is very easy to use and it does make me think before I leap into another loan or credit card, so in that sense it does its job. However, although the purpose appears to teach you about a... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,694)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Credit Check/ Monitor around

Checking on my credit couldn’t be easier with Credit Karma. I can check who is running checks on my credit and also see if I am a victim of fraud. Quick, Free, convenient and accurate.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

What a crock of 💩.

What a crock of 💩.
Just has my report in and it seem to have dropped by 14 points for absolutely no reason-- why??
No debt - credit card balance paid off in full a minth early.
No credit ir card accounts newly opened, good record, not moved, everything stable.
Yet for NO reason dropped by 14 points --- still rated as exvellent though?
Tried to raise a dispute online 3 - times - after filling in all details 3 times online -- seems there was an issue so unable to proceed????.
Absolute rubbish.
Do not trust this as a
True report.

Following the response to my above review--- credit karma said to raise a dispute---- 7 times now filled in the online form------7 times put all info in---- 7 times report blocks out whrn I get to the point of raising the dispute--- like I said, croc of 💩

25 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for taking time to submit a review. We value your feedback and would be more than happy to go over your account with you. Please submit a new case via our help centre here: https://help.creditkarma.co.uk/s/newcase If you have already been provided with a case number, please feel free to share it with us here.

Rated 1 out of 5 stars

Not updating Credit Cards paid off 2…

Not updating Credit Cards paid off 2 Months ago

23 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for submitting a review. If your account is not updating, please reach out to us via our help centre here: https://help.creditkarma.co.uk/s/newcase We would be more than happy to look into this for you.

Rated 1 out of 5 stars

WELL SAYS IT ALL REALLY

WELL SAYS IT ALL REALLY, YOU HAVE CONTACTED ME BACK AND TOLD ME TO CONTACT YOU VIA A WEBSITE WHICH IS DODGY AS HELL. WILL STEAL PASSWORDS AND PERSONNEL DETAILS. WARNING DO NOT USE THIS COMPANY... CLEARLY A FRAUD SITE!!! DISGUSTING. HOPE THE GOVERNMENT CLOSE YOU DOWN. MESSING WITH PEOPLES CREDIT RATINGS HAS TO BE ILLEGAL. IM CERTAINLY NOT USING THAT DODGY WEBSITE! IDIOTS THAT'S THE SAME EMAIL. IM NEVER GOING TO CONTACT YOU ON IT. YOU EMAILED ME, SAYING YOU CANT HELP AS TRANSUNIONS PROBLEM. I CANT GET HOLD OF THEM. YOUR ALL SCAMS!!! AVOID, AVOID, AVOID!!!

22 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

We understand your frustration and would like to assist you with the issues you may be experiencing with our platform. However, we are limited to assist you via Trustpilot. For direct assistance, please submit a new case via our help centre. https://help.creditkarma.co.uk/s/newcase We look forward to hearing from you.

Rated 1 out of 5 stars

This crap that creditkarma offer with…


This crap that creditkarma offer with loqbox, where you sign up pay £2.99 per week build monthly and then chased into upgrading to £20 extra extra per month just to build your credit score which isn’t guaranteed
Is the biggest most useless scam I have ever seen in my life and basically you’re pathetic and should be shut down
Which idiot pays for something they are never going to get anything from?
You exploit the public to part with their hard earned money or whatever little money they have for something that is not guaranteed
Answer me this question how much money do you make from this nonsense?
Because basically, it’s exploitation and false promise, which is against the law

21 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for taking time to submit a review. We value your feedback and would like to hear more details regarding the statements in your review. Please reach out to us via our help centre for assistance. https://help.creditkarma.co.uk/s/newcase

Rated 3 out of 5 stars

I like to check my creditscore but my…

I like to check my creditscore but my personal situation did not have the outcome I wanted Because I was a victim of identity theft I went to court because of a ccj that had been taken out against me I easily won my case in court Tge ccj was removed from my creditscore yet the "debt" remains there for 6 years How is this fair ? Im now having to seek more legal advice as I think it is wrong for that debt to show on my records Its just not fair

17 April 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

We understand your concerns. We would be more than happy to look into this for you. Can you please reach out to us via our help centre? https://help.creditkarma.co.uk/s/newcase

Rated 4 out of 5 stars

Good service but recommendations could improve

I have been using Credit Karma to view credit changes on my TransUnion data for many years now. I really like the versatility of the app and the real time notification of any credit changes in-app and via email. I lave used their eligibility checker and have successfully applied to couple of credit cards from their preapproved list.Although I find their recommendations quite helpful, I have had not so good experience with some of their recommendations like Loqbox. Hence I dropped one star.. it would be better if credit karma could avoid recommendations such as Loqbox as the issues I underwent for just paying a service to create a a fake credit limit and an non usable product is unexplainable

15 April 2026
Unprompted review

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