Not very accurate at all. Doesn’t pick up on monthly saving in my different pots, and says that I’m overspending and flagging it up when I have so much savings in my accounts! I wouldn’t call it a rel... See more
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See what reviewers are saying
TotallyMoney Changed My Life Before TotallyMoney my credit score was completely dead and now it is alive and kicking. They have supported me every step of the way and helped me get back on trac... See more
Company replied
Far the best platform to engage with your credit file by offering meaningful insights compared to other providers. I have paid subscriptions for other services that don’t offer the same functionality... See more
Company replied
Totally Money is a excellent credit reference site. It uses Transunion and the credit score is Live. It has helped me get my credit back to a good standing through recommending credit building cred... See more
Company replied
Company details
Written by the company
Our technology puts you right at the centre of your credit data, helping you make smarter decisions to take control of your finances. Use our free credit report and live credit score, along with our unique Borrowing Power and Match Factor technologies, to find the right financial products, make better financial decisions and build a stronger credit history. We believe that our technology can drive a better and fairer consumer credit market that can help you get smart with credit!
Get a better credit score
Written by the company
- 97% of customers recommend us to improve your credit score
- Credit scores don't always feel fair. That's because they were made for lenders. Now, make yours work for you and move on up towards your goals, for free.
Contact info
White Collar Factory, 1 Old Street Yard, EC1Y 2AS, London, United Kingdom
- help@totallymoney.com
- www.totallymoney.com
4.3
Excellent
14K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I check my credit report every day and…
I check my credit report every day and get offered loans and credit cards and been pre approved and after going through all the hassle of filling out forms only to find you have been refused credit. But why does Totally money offer these loans knowing that you will be turned down.
Regards
Gloria
3 May 2026
Unprompted review
Reply from TotallyMoney
Thank you for your review, Gloria!
We're sorry to hear that your application didn't go as expected. We understand it can be disheartening when applications comes back unsuccessful.
As a broker, our goal is to provide you with products that you're most likely to be accepted for, based on the information we receive from the lender and the data we hold. It's important to note that even with pre-approval, the final decision lies with the lender, who conducts their own checks and assessments using their own criteria. To gain more insight into why your application wasn't accepted, I suggest contacting the lender directly to see if they can provide you with any further insight.
All the best,
The TotallyMoney Customer Ops Team
Bud - a shambles of a system.
I can't renew 3 connections as your system rejects my identification provided. After 2 of these attempts, as I went back to try another account, your joke of a system told me that the accounts had been reconnected!!!
But on the front screen the number of unconnected accounts remained at 9. I did succeed with one account so you have 1 star.
And once the list of banks, which you informed me you had reconnected, appeared, these banks were showing as connection expired. For goodness sake, make your mind up.
I tried to delete some of the connections, as the accounts were closed, but had to provide a reason. However the panel for the optional reason text could not be reached and the "continue" button was beneath that. I only discovered this by using the down arrow at the foot of my Android Samsung A26 phone screen. So I typed blind then hit the down arrow so I could hit continue.
Then your joke of a system informed me, there had been a problem, so the disconnection had not worked, and although the system knew the reason, your system designers decided that should be kept a secret.
Quoting what Sir Alan Sugar would have said "What a bloody mess".
25 April 2026
Unprompted review
Reply from TotallyMoney
Hi Richard, thank you for taking the time to leave a review.
We are sorry to hear that you have encountered an issue with our open banking system. We would like to assist with this, however we would need further information. If you have not already done so, please reach out to us at help@totallymoney.com.
Once again, we apologise for any inconvenience that this may have caused.
The TotallyMoney Customer Ops Team
Awful website
Awful website, I don’t want to log in with your stupid magic link! I cant access my email address, I created a password for a reason
15 April 2026
Unprompted review
Reply from TotallyMoney
Hello, Oznur.
Thank you for taking the time to leave a review, although we are sorry to hear that you have been unable to access your account through the magic link. We have recently made changes to our service to add alternative login methods. On occasion you may be asked to use a magic link or passcode to login to ensure the security of your account.
This will only happen from time to time, as after logging in using a magic link or passcode, you should then be prompted to use your email and password as normal.
Please could you contact us at help@totallymoney.com in order for us to assist with helping you regain access to your account. Once again, we apologise for the inconvenience that this has caused.
All the best,
The TotallyMoney Ops Team
Not very accurate at all
Not very accurate at all. Doesn’t pick up on monthly saving in my different pots, and says that I’m overspending and flagging it up when I have so much savings in my accounts! I wouldn’t call it a reliable source for your financial data.
9 April 2026
Unprompted review
Reply from TotallyMoney
Hello, May!
Thank you for your review, although we're sorry to hear about your recent experience.
Your savings insights should capture the savings you make, but these are categorised by our open banking partner, Bud, and there are some exceptions, including the one that you have mentioned, (Savings made to an account with the same bank as the connected account, including 'pots' or 'spaces). Please note, your Affordability insights data is only visible to you, so you can understand how lenders may view you. We don't send these insights to lenders. They're only for your benefit, so you can judge your own affordability before you apply for credit.
All the best,
The TotallyMoney Customer Ops Team
Very Bad Experience
Very Bad Experience, started using the platform to view and apply for possible loan or card offers. But the contact details data has been leaked and I get calls almost everyday from the past 1-2 months offering money from unsolicited companies.
16 February 2026
Unprompted review
Reply from TotallyMoney
Hello, Vishnu!
Thank you for your review, although we're sorry to hear about your recent experience.
We take matters such as this very seriously and have a number of controls in place to prevent the loss of customer information.
So that we can investigate the matter, can you pleas get in touch with us at help@totallymoney.com.
All the best,
The TotallyMoney Customer Ops Team
Misleading “100% approval” & waste of…
Misleading “100% approval” & waste of time
My experience with Abound has been extremely frustrating and disappointing.
I was shown a “100% approved loan offer”, which naturally gave me the confidence that my application would be successful. Based on that, I went through the entire process — linking all my bank accounts, submitting payslips, and allowing a full review of my income and transactions.
I have a good repayment history and have never missed any payments, yet after several days of detailed checks and clear access to all my financial data, my application was suddenly declined due to affordability.
This is not about the rejection — lenders have their criteria — but about giving customers false hope from the beginning.
If strict affordability checks are going to override the initial decision, then showing “100% approval” is misleading and wastes people’s time. The process is long, intrusive, and emotionally stressful when you are relying on that outcome.
Please be transparent and responsible in how you present loan approvals. Don’t give people confidence in an offer that you may later withdraw.
Very disappointing experience.
23 February 2026
Unprompted review
Reply from TotallyMoney
Thank you for the review, Surya.
We are sorry to hear about your disappointment with a recent application.
As a broker, our goal is to provide you with products that you're most likely to be accepted for, based on the information we receive from the lender and the data we hold. It's important to note that even with pre-approval, the final decision lies with the lender, who conducts their own checks and assessments using their own criteria. To gain more insight into why your application wasn't accepted, I suggest contacting the lender directly to see if they can provide you with any further insight.
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
Thank you for the positive review, we really appreciate it!
The TotallyMoney Customer Ops Team
This app works flawlessly
This app works flawlessly, providing all the information you need without any issues.
26 January 2026
Unprompted review
Reply from TotallyMoney
Thank you for taking the time to share your review. We really appreciate the positive feedback.
The TotallyMoney Customer Ops Team
The app is incredibly user-friendly
The app is incredibly user-friendly, offering genuine scores and practical tips for significantly boosting your credit score. Highly recommended!
23 January 2026
Unprompted review
Reply from TotallyMoney
Thank you for taking your time to leave us a review! We are glad you are enjoying the service and will strive to continue to meet expectations.
The TotallyMoney Customer Ops Team
Totally Money has been an excellent…
Totally Money has been an excellent tool to help me understand and build my Credit Score.
15 December 2025
Reply from TotallyMoney
This is great to hear, thank you so much!
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
This is great to hear, Sangarappillai!
We are thrilled to know that you are enjoying the service we provide.
All the best,
The TotallyMoney Customer Ops Team
Very good and informative experience
5 December 2025
Reply from TotallyMoney
We appreciate your positive review!
It is great to know that you are enjoying your experience with TotallyMoney.
All the best,
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
Thank you for your positive review, John!
We are glad to hear that you are enjoying the TotallyMoney service and appreciate the kind words about your experience.
All the best,
The TotallyMoney Customer Ops Team
Totally awesome.
This app has literally been a lifesaver,if I ever need financial help, it's the only place I need to go,they always find a way to help and with zero effort on my part. I can't praise them enough.
16 October 2025
Reply from TotallyMoney
This is great to hear, Mat!
We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney.
All the best,
The TotallyMoney Customer Ops Team
Knowing what is going on in my finances, being kept up to date.
It’s easy to navigate around to find what you need.
26 September 2025
Reply from TotallyMoney
This is great to hear!
We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney. If you have any suggestions on how to make this a 5-star experience, please contact us at help@totallymoney.com
All the best,
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
This is great to hear, Denise!
We are thrilled to know that you are happy with our services, and hope this continues throughout your journey with TotallyMoney.
All the best,
The TotallyMoney Customer Ops Team
Totally Money is a excellent credit
Totally Money is a excellent credit reference site.
It uses Transunion and the credit score is Live.
It has helped me get my credit back to a good standing through recommending credit building credit cards etc.
Highly recommend
15 September 2025
Reply from TotallyMoney
This is great to hear, Dawson!
We are thrilled to know that you rate our service so highly and that you have been able to get your credit back in good standing, this is exactly what we are hoping to achieve.
All the best,
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
Thank you for the review, this is great to hear!
All the best,
The TotallyMoney Customer Ops Team
Reply from TotallyMoney
Thank you for the review, we are glad that you are finding our services useful.
All the best,
The TotallyMoney Customer Ops Team
Far the best platform to engage with…
Far the best platform to engage with your credit file by offering meaningful insights compared to other providers. I have paid subscriptions for other services that don’t offer the same functionality or top-tier card and loan offers. I’m amazed this all comes for FREE!
23 July 2025
Reply from TotallyMoney
This is great to hear, David!
We are thrilled to know that you rate our service so highly and that you are more than happy with our insights, this is the level of service we strive to provide for our users.
All the best,
The TotallyMoney Customer Ops Team
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