Intuit Credit Karma UK Reviews 

11,691
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently mention that the platform is exceptionally user friendly, making it simple to navigate through financial history. Customers find the app and website very easy to use, providing clear and comprehensive information about their accounts. People appreciate the regular updates and helpful guidance for tracking their credit health effectively over time. Some reviewers were not happy with unexpected drops in their credit scores after paying off balances and loans. Consumers also noted that updating delays, incorrect card usage calculations, and promotional offers can cause frustration. Others felt that the system fails to accurately reflect regular payments and responsible money management.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding the platform easy to use, intuitive, and... See more

Application

Clients share positive opinions on app, noting that it is very easy to use and helpful for tracking credit... See more

Payment

People report negative experiences with payment, noting frustration when credit card balances paid in full... See more

Service

Users describe positive interactions with service, highlighting the quick, free, and convenient platform that... See more

Website

Consumers find website experiences to be mixed regarding clarity and usability. Some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 4 out of 5 stars

Very quick to decrease your credit score over minor glitches but very slow in increasing it when you’re on top of everything , I use it purely for reference

Rated 4 out of 5 stars

Find the app is very easy to use and it does make me think before I leap into another loan or credit card, so in that sense it does its job. However, although the purpose appears to teach you about a... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,691)

501 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Keeps me right

Very useful app with regular emails from them with information about my finances it’s always good to know what’s happening with them.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Credit Karma

Credit Karma, really helpful in guiding me through all options available to me, helping me to keep my finances in good order and in suggesting good ways to reduce outgoings, therefore giving me more in my pocket!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent app

A really valuable tool and helps me to feel financially 'safe'. Excellent service, especially as it's free.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

This company never has your correct…

This company never has your correct credit score! They constantly put false numbers and financial history, dont trust them ! If you want your real score ask a legit highly ranked trusted source company like your bank or your credit card company.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company..with so much fraud…

Brilliant company..with so much fraud and cons in this world it's nice to know we're you stand with your credit rating and who has been checking you out..a few years ago someone of same name but different address had appeared on my credit file..this was all sorted in days..thank you.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Wished I could give more stars

Wished I could give more stars. Great experience from Credit Karma. Helped me rebuild my credit score after getting a cancer diagnosis and not being able to work. Helpful advice just a click or an email away.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I love credit karma

I love credit karma! it not only allows me to keep track of reports on my credit file by the quick access app, but I can see new offers on loans, credit cards and more. Keep doing what your doing credit karma.....thanks

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Assisting Fraudsters

Credit Karma’s response to a fradulent account matter has been unacceptably slow and inadequate. A fraudster was able to establish a rogue account for the apparent purpose of conducting reconnaissance on my credit profile, yet despite this being reported, there has been very limited engagement or meaningful action taken to investigate or contain the issue. The continued existence and operation of this fraudulent account raises serious concerns about the effectiveness of Credit Karma’s fraud prevention and account verification procedures.

More concerning is that the fraudulent account still appears to be carrying out soft searches against my Transunion credit profile. This ongoing activity demonstrates that the matter remains unresolved and exposes me to continuing risk of further misuse of my personal and financial information. I would expect immediate escalation, suspension of the rogue account, and clear communication regarding the steps being taken to safeguard my credit file and prevent any further unauthorised access.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service ! It gives me peace of mind that all my finances are in order and also when they are not- knowing at the earliest time possible gives me the chance to put any problem in order !

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience using CK

Great experience using CK. Was very helpful when I was trying to get a mortgage. Also gives a detailed perspective on how credit reference agencies operate so as to stay on top of borrowing. Always recommend.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Does exactly what it says on the tin

It’s a handy tool to have at your fingertips. Having read some of the other reviews it seems a lot of users don’t understand how CK works and unfairly marked it down.

The only issue I’ve found is the fact that facial recognition doesn’t work and never has but putting a PIN number in isn’t exactly hard to do.

One suggestion would be to look at their own monitor suggestions and then tailor offers around that. For example, “try not to open any more accounts within 6 months” but then constantly hampered with offers for new accounts.

24 May 2026
Unprompted review

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