Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Make financial progress faster with Credit Karma in your corner. All free, always.
Contact info
United Kingdom
- creditkarma.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keeps me right
Very useful app with regular emails from them with information about my finances it’s always good to know what’s happening with them.
Credit Karma
Credit Karma, really helpful in guiding me through all options available to me, helping me to keep my finances in good order and in suggesting good ways to reduce outgoings, therefore giving me more in my pocket!!
Good servise
Excellent app
A really valuable tool and helps me to feel financially 'safe'. Excellent service, especially as it's free.
This company never has your correct…
This company never has your correct credit score! They constantly put false numbers and financial history, dont trust them ! If you want your real score ask a legit highly ranked trusted source company like your bank or your credit card company.
Great app and easy to use
Great app and easy to use. Great updates as well which is really good. I enjoy using the app
I have this app but can't do anything…
I have this app but can't do anything with it and I try to ask no help at all so I can't use this at all not happy try to remove it I can't
Brilliant company..with so much fraud…
Brilliant company..with so much fraud and cons in this world it's nice to know we're you stand with your credit rating and who has been checking you out..a few years ago someone of same name but different address had appeared on my credit file..this was all sorted in days..thank you.
Wished I could give more stars
Wished I could give more stars. Great experience from Credit Karma. Helped me rebuild my credit score after getting a cancer diagnosis and not being able to work. Helpful advice just a click or an email away.
I love credit karma
I love credit karma! it not only allows me to keep track of reports on my credit file by the quick access app, but I can see new offers on loans, credit cards and more. Keep doing what your doing credit karma.....thanks
Very good service
Very good service. It gives me security for my personal needs. The application is easy to use.
Excellent
Excellent. Re-assurance that any suspicious activity will be highlighted
Assisting Fraudsters
Credit Karma’s response to a fradulent account matter has been unacceptably slow and inadequate. A fraudster was able to establish a rogue account for the apparent purpose of conducting reconnaissance on my credit profile, yet despite this being reported, there has been very limited engagement or meaningful action taken to investigate or contain the issue. The continued existence and operation of this fraudulent account raises serious concerns about the effectiveness of Credit Karma’s fraud prevention and account verification procedures.
More concerning is that the fraudulent account still appears to be carrying out soft searches against my Transunion credit profile. This ongoing activity demonstrates that the matter remains unresolved and exposes me to continuing risk of further misuse of my personal and financial information. I would expect immediate escalation, suspension of the rogue account, and clear communication regarding the steps being taken to safeguard my credit file and prevent any further unauthorised access.
Great service
Great service ! It gives me peace of mind that all my finances are in order and also when they are not- knowing at the earliest time possible gives me the chance to put any problem in order !
Great experience using CK
Great experience using CK. Was very helpful when I was trying to get a mortgage. Also gives a detailed perspective on how credit reference agencies operate so as to stay on top of borrowing. Always recommend.
Does exactly what it says on the tin
It’s a handy tool to have at your fingertips. Having read some of the other reviews it seems a lot of users don’t understand how CK works and unfairly marked it down.
The only issue I’ve found is the fact that facial recognition doesn’t work and never has but putting a PIN number in isn’t exactly hard to do.
One suggestion would be to look at their own monitor suggestions and then tailor offers around that. For example, “try not to open any more accounts within 6 months” but then constantly hampered with offers for new accounts.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








