My chat with the customer service representative (Jabir) was very fruitful. This guy spoke in very plain language, he made me understand the policy clearly. Normally when you speak to some of these o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over 50 life ins. The lady I spoke to was clear and accurate as to my enquiry,also very pleasant and understanding. Needs were accurately discussed and accomodated. Process was easy and cover commence... See more
Company replied
I had a call very quickly from Theresa. Very pleasant, knowledgeable and didn't rush through the information. It's excellent that the cover is immediate, puts my mind at rest. Theresa explained the... See more
Company replied
The guy that called me today (Richard) was a very patient and courteous young lad. He waited while I tried to sort out my bank details on my phone,, technology and myself will never be friends,, he ex... See more
Company replied
Company details
About Cover Today
Written by the company
No Waiting Period
Cover Today are the only over 50s insurer with no waiting period.
Unlike other current market providers of over 50s life insurance, only Cover Today provide immediate cover for death due to any cause. That means you don’t need to wait around for your cover to kick in, you’ll have full protection from day one. Visit covertoday.co.uk/compare-over-50-life-insurance/ to learn more.
Contact info
PO Box 6063, SL4 9GL, Windsor, United Kingdom
- 0808 143 4716
- enquiries@covertoday.co.uk
- covertoday.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The representative delivered clear…
The representative delivered clear information for me to consider. He was polite and knew everything about the insurance I was taking out, so could answer my questions effectively.
31 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Cover Today
Hi Josephine, thank you for getting in touch.
We're sorry to hear that you've decided you'd like to cancel your policy. As we're unable to process cancellations through Trustpilot, please get in touch with our Customer Care team on 0800 470 4367, who will be happy to assist you with your request.
We appreciate you taking the time to leave your feedback and wish you all the best.
Ryan Taylor was very kind
Ryan Taylor was very kind, a great listener and understood my reasoning behind needing to sort this policy. A great member of your team .
30 July 2026
Scott was very helpful and I am happy I…
Scott was very helpful and I am happy I am with you
30 July 2026
Phillip was brilliant, do not worry or hesitate the cover is great
I can not believe I am saying this, but.... Phil was amazing. Friendly yet very professional & gave full information about the options open to me. I could stop him at any point if I had a question, which is important when discussing Life Insurance; the information I received was very clear. Phil was great & I am so glad he answered the phone. I have called many companies but Cover Today & Phil ourshone all of them, at 64 & the Life Insurance I had in place linked to cover my mortgage had a much, much larger payout if I died before Sept 27, but it looks like I will still be here & have made provision to have the 2 policies running & will increase my premium next year to increase the sum payable to my son for my 2 grandchildren. If you are thinking about Life Insurance as I was, Cover Today outshone the others for the clarity, explanation, ease of claiming for loved ones, accident cover; the list is too long. If I didn't believe in it, I would never have left a review - that is how good I felt about the company, the cover, the claiming, everything - and Phillip was the bonus - I don't think I would have taken the policy out there and then had it not been for his kind, informative, professional manner.
27 July 2026
Donna helpfulness
Donna the person i spoke to was very helpful, provided all the information i needed to know. She explained everything in an easy to understand manner.
29 July 2026
Excellent service
Excellent service, knowledgable staff, and ease of understanding what is on offer
29 July 2026
Peace of mind.
The agent i spoke with Ryan Taylor was polite and clear on everything and was a pleasure to deal with. Thank you so much peace of mind my wife will be delt with in the future with kindness and respect.
28 July 2026
The customer service was excellent
The customer service was excellent. The details of the product were explained in great detail. The process was very easy to negotiate
28 July 2026
Easy and fast to set up
25 July 2026
My experience today from Cover Today…
My experience today from Cover Today was excellent with easy to talk to staff and understanding all my needs and extremely helpful polite and respectful of all that I asked so glad I took cover today and at an excellent price all that I needed
27 July 2026
Unprompted review
Reply from Cover Today
Hi Karen, thank you for your lovely review! We're so pleased that you had such a positive experience with our team. Thank you for choosing Cover Today!
My Agent
The chap, I think it was Alistair was very helpful. He made it very easy for me to understand his answers to my questions
20 July 2026
Professional
Professional. Not pushy for you to buy the product. Informed you of different options. Explained everything in simple term , explained things you didn't understand.
22 July 2026
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