World of Wool Reviews 

7,234
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional product quality and wide variety of available craft supplies. Consumers often highlight the smooth online ordering process, the vibrant and consistent colors of the wool, and how easy it is to find everything. Many buyers are also exceptionally pleased with the prompt delivery service, mentioning that packages consistently arrive safely, securely packed, and in wonderful condition every single time. Some reviewers were not happy with certain high shipping costs and postage fees, or expressed a minor desire for even faster international transit times.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fantastic quality, vibrant color... See more

Quality

Reviewers express strong satisfaction with the product quality, highlighting superb fleece and fantastic... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders always arrive on time and benefit... See more

Order

Customers had great satisfaction with order processes, frequently highlighting the excellent selection and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My fiber is always exactly what I expect if not better. I’m in the USA and the longest I’ve ever had to wait for my order was 7 days, I can’t receive orders that quick when I order in the USA. The pr... See more

Rated 5 out of 5 stars

I ordered the Benji dog felting kit on Christmas day and it was delivered before the New Year, great fast delivery. Product is of high quality with easy to follow instructions. Will definitely be or... See more

Rated 5 out of 5 stars

My first time having a go at felting , wow , I love the wools I’ve bought from world of wool ! Making some Xmas presents with the wools , thank you so much , I’m sure I’ll be back for new supplies so... See more

Rated 5 out of 5 stars

The quality of the fleece is superb. The colours were closest to the web site as any site I’ve ever visited. The colours have depth and consistency and I’m delighted with them. The service was good an... See more


Company details

  1. Wool Store
  2. also in
  3. Craft Store
  4. Handicrafts Wholesaler
  5. Knit Shop
  6. Notions Store
  7. Scrapbooking Store

About World of Wool

Written by the company


World of Wool Fibres and Yarns

World of Wool - a fibre & yarn crafter's paradise! Everything a Felter, Knitter, Crocheter, Weaver, Spinner & Fibre lover could need. All made right here at WoW HQ in Yorkshire.

We have crafting fibres and yarn in hundreds of wools & speciality fibres including Merino, Mulberry Silk, Cashmere, Corriedale, Sari Silk, Alpaca, Yak, Llama & much more.

We also cater for Vegan crafter's with innovative options, including Bio-Nylon, Rose Fibre, Bamboo, Flax, Synthetics & new creations.

Not only are we based in the heart of the wool textiles industry - that’ll be Yorkshire - we’re also old hands at this wool lark with nearly 40 years’ experience under our belts! That’s a lot of wool know-how!

WoW HQ was set up by mum and dad and now headed up by son and daughter...with the next generation now well underway too!

So what’s our mission? Well, with the help of our amazing customers, we want to blanket the world in woolly goodness and spread the joy of crafting!

We love talking all things woolly, so if you need advice on finding the right fibre or yarn for your next project, we're available by phone, email and live webchat now!

VISIT WORLD OF WOOL

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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4.9

All reviews

(7,234)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a mix up with my order

I had a mix up with my order, but Jane at wow was brilliant!
They sorted it out with no fuss and replaced my order with the original one, thank you so much for your prompt response ,
Would recommend to anyone your customer service is brilliant.

25 September 2026
Rated 5 out of 5 stars

Happy customer

I’m always greatly satisfied with world of wool , every order lve recieved lve been happy with even my little tubs of joy , l forgot to order one last time and was sad l forgot, l got some lovely pieces in them , everything is great value for money , and great delivery , if l had to say one thing It would be orders over £50 should have cheaper delivery or 10% off xx

25 September 2026
Rated 5 out of 5 stars

I recently placed an order

I recently placed an order, and managed to order it twice by accident, when I emailed them to explain, they said absolutely no problem and refunded the money straight away, the money was in my bank within 2 days, and my order that came arrived very quickly, so THankyou world of wool will definitely be using your company again , brilliant service

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Love everything that I have got from world of wool. Can't wait to get started on my next project.
Visited the shop a few weeks ago what an adventure. Fantastic place to visit could have stayed all day.

26 August 2026
Rated 5 out of 5 stars

Superb colours and quality

The quality of the fleece is superb. The colours were closest to the web site as any site I’ve ever visited. The colours have depth and consistency and I’m delighted with them. The service was good and delivery prompt.

26 August 2026
Rated 5 out of 5 stars

Absolutely fabulous company

Absolutely fabulous company to buy from, communication from beginning to end has been wonderful!

Jane expertly answered all my questions, assisted with choosing supplies needed and I patiently await for my delivery to arrive. Thank you so much Jane will happily be purchasing more.

Highly recommend World of Wool, for pricing, communication, knowledgeable and quality of their products.

10 August 2026
Unprompted review

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