Cover in a Click (coverinaclick.ie) Reviews 

82
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who often go above and beyond to assist with inquiries and renewals. People frequently highlight the excellent service and efficiency, noting quick processing and hassle-free experiences, often finding great deals and competitive prices. Reviewers appreciate the value and savings offered, alongside exceptional customer service. However, some customers also noted significant issues with response times and communication. People reported long hold times, sometimes exceeding 30-50 minutes, and difficulties getting timely callbacks or email responses. Several reviewers experienced delays of weeks or unfulfilled promises, leading to frustration regarding customer support reliability.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional customer service, quick... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive pricing and great deals,... See more

Response time

Users describe ambiguous interactions with response times, with some customers praising fast responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

Rated 5 out of 5 stars

Firstly they all ways answer the phone so fast and not left on waiting for to long. it’s so rare to get this these days so refreshing.The staff are so nice always helpful and professional.My latest ex... See more

Rated 5 out of 5 stars

Scott helped me with my insurance in September. Such an absolute gent and was always there for any follow up questions I had. Great experience overall, I highly recommend him.

Rated 5 out of 5 stars

Heather has been a great help to me in renewing my car insurance. She got the best deal for me and held my quote on file until my renewal date. As agreed she rang me just before the renewal date to... See more


Company details

  1. Auto Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

At Coverinaclick.ie, we help drivers in Ireland - including young and learner drivers - get on the road for less with our cheap car insurance quotes and great policy benefits. As a leading broker in Ireland, we’ve negotiated cheaper discounted rates with insurance companies to give you the best car insurance quotes. We know car insurance in Ireland can be costly, so our experts are here to help with getting you the best cover for a lower price in no time! We offer affordable car insurance without reducing your level of cover while still providing great customer service. City Financial Marketing Group Ltd T/A Coverinaclick .ie is regulated by the Central Bank of Ireland. City Financial Marketing Group Ltd is a member of Brokers Ireland.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(82)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service from Heather!

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from this company.

I have been a customer for a good number of years & always found the level of service to be top quality. The phone calls are answered in a short time scale & any questions about insurance cover is very clear & concise. Thanks to Cian & Shauna for my most recent insurance transaction which was perfect 👌

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Wasnt sure if i should stick with my…

Wasnt sure if i should stick with my previous provider or switch, so i rang up and was talking to a lovely fella named Dean who was super helpful and informative answered all my questions and gave me a really good price so will be switching when the time comes.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a new insurance company for…

Looking for a new insurance company for my car in the new year was helped by a lovely lad Dean was very helpful and gave me all the information I needed. It was super helpful and very informative. I didn’t even need to ask any questions because he covered everything I needed to know it was like he read my mind! Amazing customer service and genuine lad to talk to thank you again Dean!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer

I have been with coverinaclick several years. Not only that I have referred others to use them.At a time when you here car insurance is going up I phoned Heather last Wednesday and she was able to switch my provider same cover and I matched my last year quote. A conversation that lasted 2 minutes.All I had to do was email a few particulars.
I will continue to refer friends and family coverinaclicks way

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

It was quick, efficient, and a pleasure dealing with Megan. She found a great deal for my car insurance and had everything sorted very quickly.

26 November 2025
Unprompted review

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