Cover in a Click (coverinaclick.ie) Reviews 

81
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who often go above and beyond to assist with inquiries and renewals. People frequently highlight the excellent service and efficiency, noting quick processing and hassle-free experiences, often finding great deals and competitive prices. Reviewers appreciate the value and savings offered, alongside exceptional customer service. However, some customers also noted significant issues with response times and communication. People reported long hold times, sometimes exceeding 30-50 minutes, and difficulties getting timely callbacks or email responses. Several reviewers experienced delays of weeks or unfulfilled promises, leading to frustration regarding customer support reliability.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting the exceptional customer service, quick... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive pricing and great deals,... See more

Response time

Users describe ambiguous interactions with response times, with some customers praising fast responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

Rated 5 out of 5 stars

Firstly they all ways answer the phone so fast and not left on waiting for to long. it’s so rare to get this these days so refreshing.The staff are so nice always helpful and professional.My latest ex... See more

Rated 5 out of 5 stars

Scott helped me with my insurance in September. Such an absolute gent and was always there for any follow up questions I had. Great experience overall, I highly recommend him.

Rated 5 out of 5 stars

Heather has been a great help to me in renewing my car insurance. She got the best deal for me and held my quote on file until my renewal date. As agreed she rang me just before the renewal date to... See more


Company details

  1. Auto Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

At Coverinaclick.ie, we help drivers in Ireland - including young and learner drivers - get on the road for less with our cheap car insurance quotes and great policy benefits. As a leading broker in Ireland, we’ve negotiated cheaper discounted rates with insurance companies to give you the best car insurance quotes. We know car insurance in Ireland can be costly, so our experts are here to help with getting you the best cover for a lower price in no time! We offer affordable car insurance without reducing your level of cover while still providing great customer service. City Financial Marketing Group Ltd T/A Coverinaclick .ie is regulated by the Central Bank of Ireland. City Financial Marketing Group Ltd is a member of Brokers Ireland.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(81)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had to renew my policy

I had to renew my policy, the company had everything in hand ready to go. It was a seamless, comfortable & quick transaction. Would highly recommend Jack who was friendly & professional.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff!

The customer service from these guys is what really makes the company stand out. The staff go above and beyond to help and I also received the cheapest quote ! Thank

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Refused my 3 years named driver…

Refused my 3 years named driver experience, took a €560 deposit for a €1700 quote and refunded me €200 when they cancelled my insurance and then never refunded me the money, typical dubs with scum from the flats working their phones

18 December 2025
Unprompted review
Cover in a Click (coverinaclick.ie) logo

Reply from Cover in a Click (coverinaclick.ie)

Every now and again you are happy to lose a client

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