Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more
Company replied
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Review summary
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Reviews shaping this summary
I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more
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A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more
Company replied
Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
Asks customers to review
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Delivered in a timely manner and goods…
Delivered in a timely manner and goods as described very pleased
18 May 2026
May use AI-assist with repliesRead more
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Love the colours and fabrics
Love the colours and fabrics. But the sizing doesn’t make sense the person who wanted these tops is usually a 16/18 but after many orders and returns the ones sent we’re all TOO big so after ordering a total of ten in different sizes ended up with three in size 14? Doesn’t make sense and puts me off ordering anything else because of the sizing lottery?
19 May 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review regarding our sizing. We recognize how frustrating it is to experience such inconsistency, especially after multiple orders. We are actively reviewing our sizing charts to improve accuracy for our customers.
Kind Regards
Hannah
order dispatched very quickly.
order dispatched very quickly.
quality up to standard I have come to expect after any years as a customer. really good value for money
19 May 2026
Reply from Cotton Traders
Thank you for your continued loyalty. We’re so pleased to hear your order arrived quickly and that our quality and value met your expectations.
Found lovely denim jacket
Good website and clothing- reasonable prices. Found lovely denim jacket
19 May 2026
I have been a customer for about 30…
I have been a customer for about 30 years & I am consistently satisfied with the product range, quality & delivery service by this company. Cotton Gold is a good addition for valued, regular customers.
19 May 2026
Reply from Cotton Traders
We truly appreciate your long-standing loyalty and are delighted to know you consistently find our products and service satisfying. Thank you for your kind words.
I love the dresses l recently ordered…
I love the dresses l recently ordered and the quick delivery.
I highly recommend Cotton Traders.
19 May 2026
everything went as expected
Order process was easy and item delivered on time.
Item was as expected, based on previous purchases, expected nothing else.
19 May 2026
Reply from Cotton Traders
We're so pleased to hear that your ordering process was easy and your item arrived on time. Thank you for your continued trust in us.
Delivered as indicated
19 May 2026
Item arrived on time and well packaged
Item arrived on time and well packaged, just as described on website.
19 May 2026
Quality Goods
First class purchasing and return policy carried out by pleasant courier.
Goods purchased excellent quality
19 May 2026
Cottontraders half zip jumper
Jumper feels nice and soft quality looking product size ordered fits perfectly would recommend cottontraders
19 May 2026
I am yet to receive my order
I am yet to receive my order. Will not order from you until you stop using evri and use royal mail.
18 May 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. I do apologise that your order hasn’t arrived. I have today tracked the parcel and can see that it is going to be delivered today between 14:00 and 15:00.
Kind Regards
Hannah
Easy to order
Easy to order, parcel came within 2 days. Items fitted well and good quality in the garments. Thank you.
19 May 2026
Easy to use site .
Easy to use site .. nice products
Hubby pleased with his shorts good quality and price
Thx
2 April 2026
I was very happy with the item that I…
I was very happy with the item that I brought
The parcel was left safely
19 May 2026
Great selection in the shop
Great selection in the shop, friendly staff, lovely top i brought, good quality, fits great & lovey colour
9 May 2026
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