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Contabo Reviews 

11,488
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,642 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional overall quality of the services provided. People constantly highlight the affordable pricing structures, intuitive user interfaces, and dependable server performance that make setting up and managing personal or business web hosting completely straightforward. However, some customers also noted recurring issues regarding slow customer support response times, delayed server provisioning, and prolonged waiting periods when unexpected technical problems arose. A few people additionally experienced frustrating downtime, persistent difficulty connecting to their remote servers, or poor performance once their virtual machines were finally put into active production environments.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the affordable pricing, competitive... See more

Price

Customers consistently note positive experiences with price, highlighting that the annual cost is reasonable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting fast response times, professional... See more

Value for money

Customers had positive experiences with value for money, consistently praising the affordable pricing and... See more

User experience

Users describe positive interactions with user experience, highlighting how everything works as expected and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My issue was resolved much quicker than I thought it would take. Especially since my ticket was logged on a Friday Evening and resolved the same day! Although ping is s till a bit of a borderline is... See more

Rated 5 out of 5 stars

I have been running a Contabo VPS for the past 6 months. I can honestly say that I have thoroughly enjoyed the experience. From running a private Minecraft gaming server, to hosting some websites I... See more

Rated 5 out of 5 stars

we lost our account to a malicious actor but contabo support was able to restore access in less than 24 consolidated hours. This is commendable because the account take over also had fradulent transac... See more

Rated 5 out of 5 stars

The most perfect support ever! I really like that they answer to anything within an hour. I have used Contabo for 12 (!!!) years now, and I am very proud to have them on my side. Excellent securi... See more


Company details

  1. Cloud Computing Service
  2. also in
  3. Business to Business Service
  4. Cloud Storage Service
  5. DNS Provider
  6. Web Hosting Company

About Contabo

Written by the company

Contabo is a leading made-in-Germany cloud services provider - starting at €4.50/month. We provide German quality servers at 11 locations in 9 key regions all around the globe.

We offer a comprehensive range of hosting and cloud services with full root access, designed to meet the unique demands of our customers:

Cloud VPS: Independent computing instances optimized for performance equipped with fast NVMe drives.
Storage VPS: Storage-optimized VPS for all data storage needs.
Cloud VDS: CPU-optimized virtual machines provisioned in minutes.
Dedicated Servers: Single-tenant bare metal servers with full control over your individual and customizable hardware configuration.
Object Storage: All-Inclusive Storage at predictable cheap monthly rates.

Since our founding in 2003, we follow 3 clear principles:
✔️ German quality with global availability
✔️ Incredible prices
✔️ Customer is king

Choose your currency (EUR, USD or GBP) and payment method (PayPal, credit card, and more).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(11,488)

4,072 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The most perfect support ever!

The most perfect support ever!

I really like that they answer to anything within an hour. I have used Contabo for 12 (!!!) years now, and I am very proud to have them on my side. Excellent security, and outstanding support.

The prices are reasonable and low enough to be affordable for anyone.

5 October 2026
Rated 3 out of 5 stars

poor customer support

poor customer support

2 April 2026
Contabo logo

Reply from Contabo

Thank you for sharing your feedback. I’m sorry to hear that your experience with us hasn’t been the best. We take this seriously and will look into it further. Your input helps us improve, and we hope to provide you with a better experience in the future.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Their support is 5 star

I was having some issues with naming in my company's invoicing, Gil stepped in and sorted it out quickly. Well done, great job Gil. 5 stars support!

3 October 2026
Contabo logo

Reply from Contabo

Hello,

Thank you for your feedback. I’m sorry to hear about your experience.

If you are a business without a valid VAT ID, you can manage the displayed information that appears on your invoices by editing the billing details in your costumer control panel.

I’ve sent you a separate email with more details and would appreciate your reply so we can assist you further.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

great experience with contabo!

great experience with contabo! I had purchase the VPS but there was no IP for pakistan, so i request them for a refund, and they approve my request within a day.

2 October 2026
Rated 5 out of 5 stars

Reliable Service and Responsive Support

My experience has been very good so far. I haven’t had any issues with the service, and the hosting has been fast and reliable. Customer support has also been responsive and helpful whenever I’ve had questions. Overall, everything has worked as expected, which is exactly what I want from a hosting provider.

3 July 2026

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