ComparetheDiamond.com Reviews 

2,306
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I just wanted to say thank you so much. Clive from start to finish, you kept me in the picture , gold cross with diamonds and my wife thinks it is absolutely beautiful .👍👍

Company replied

Rated 5 out of 5 stars

I took in a ring for cleaning and a necklace for repair, and had a fantastic experience from start to finish. Clive is a true master of his craft. When I picked up my ring, I was genuinely amazed by h... See more

Company replied

Rated 5 out of 5 stars

Clive Billing as always been very helpful and always been able to provide an excellent service, sometimes like on this occasion at very short notice. Product he supplies is to a very high quality. I c... See more

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Rated 5 out of 5 stars

I bought my wife's engagement ring from diamongeezer nearly ten years ago and was very happy with it and the buying experience. I therefore recently ordered an eternity ring through comparethediamon... See more

Company replied

Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Jewelry Store
  6. Wedding Service

About ComparetheDiamond.com

Written by the company

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Written by the company

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,306)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Look no further!

Where do I start! This company operates on Amazon levels of efficiency - the prices, quality and communication blew every other jeweler I enquired with out the water.

It may be daunting not going down the traditional route of a flashy show room full of overpriced bulk produced jewellery, don’t be deterred - this team are far better and turn around production and alterations far quicker!

Genuinely nothing was too much trouble and you’d never wait more than half a day for communication. I was hesitant dealing with a purchase so important online/remotely but so glad I did.

To all the team, thank you for everything.

I look forward to dealing with you all again in the near future for the wedding rings!

13 June 2023
Unprompted review
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Reply from ComparetheDiamond.com

We are thrilled to read your incredible review, Ollie! It's truly heartwarming to know that your experience with our company exceeded your expectations. We completely understand that choosing a non-traditional route can be daunting and we appreciate your trust in us for such an important purchase. We look forward to serving you with the same level of excellence in the near future for those wedding rings!

Rated 5 out of 5 stars

Asked for earlier delivery to meet a…

Asked for earlier delivery to meet a birthday deadline, all delivered with days to spare

27 April 2023
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Reply from ComparetheDiamond.com

Thanks so much for those fabulous 5 stars, Matt.
So pleased we managed to meet your deadline! We love a challenge!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The website is wonderfully easy to navigate and you can be as detailed as you like when choosing your diamond. Once selected I had helpful email interactions with the team, who were on hand to answer questions, as well as receiving regular emails updating me on the process. The final item was incredible and we are so happy with it. Overall an excellent service and great value.

17 April 2023
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Reply from ComparetheDiamond.com

Thank you very much for your lovely review and feedback! We always strive to make sure that our customer’s get great service as well as an amazing finished product and we are thrilled to hear that we delivered. We look forward to hearing from you again in the future to make you another incredible piece!

Rated 5 out of 5 stars

Amazing Service - Eternity Ring

I wanted to surprise my wife with an eternity ring for our 10th Anniversary.

I after hearing about Compare the Diamond from a friend, i made contact and spoke to Luke.

I explained my requirements (and tight timeline) and he took me through the designs that would best complement my wife's existing wedding and engagement rings.

As this piece was being made to order and needed sizing i wondered how i would maintain the surprise element of the gift. No problem again for the team at Compare the Diamond. A digital render and reveal video was created showing the ring and how it would look next to the other rings.

Once the reveal was complete and the sizing had taken place, production was started, and the turnaround time was quite simply superb with frequent updates to let us know how it was progressing.

The item was delivered in a beautiful presentation box and the look on my wife's face when she saw the ring was exactly what i had hoped for.

It's rare to find this level of professional, personal, efficient service with such reasonable prices but Luke provides this effortlessly.

Huge thanks again to Luke and the team at Compare the Diamond for making our 10th Anniversary one to remember.

28 April 2023
Unprompted review
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Reply from ComparetheDiamond.com

Adam, it was our absolute pleasure to help you design & create the perfect piece for such a special occasion! We are all thrilled to hear how happy you both were with your whole experience and of course, with the end result! Thankyou for taking the time to leave your feedback for others to benefit from, the great review and 5 star recommendation are very much appreciated. Wishing you both a very happy anniversary! :)

Rated 5 out of 5 stars

Truly Excellent Experience

Truly Excellent Experience
I have to admit a little apprehensive at spending a large chunk £££ on a diamond especially online to a supplier i have not met.
Clive and Louise fabulous, thankyou.
A beautiful RRROCK as you said.
Kept me completely up to date and in the loop and supplied a fantabulous end product.
Let’s hope she says yes huh 🤔
Thanks again and shall be in touch regarding the others as discussed.
A truly
WORLD CLASS FIRST CLASS SERVICE

6 May 2023
Unprompted review
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Reply from ComparetheDiamond.com

Mr. F, It was our absolute pleasure to help you design & create the perfect piece for such a special occasion! We are all thrilled to hear how happy you were with your whole experience and of course, with that fantastic rock!! We would be delighted to work with you on the next gorgeous sparkles :) Thank you for the great review and 5-star recommendation.

Rated 5 out of 5 stars

These guys are so helpful and provide…

These guys are so helpful and provide well priced products and a top notch service.

21 March 2023
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Reply from ComparetheDiamond.com

Very kind of you to take the time to leave us your feedback and a lovely 5 star review, Ronan. Much Appreciated.

Rated 5 out of 5 stars

Thank you so much

Hello, I purchased a beautiful 2 carat, D color ring on line from Luke in February 2021, during Covid-19 Lock down.
I had to trust that all would be ok. Through photo and email conversations Luke designed my ring to my exact liking. The ring size was too big and that was not a problem. I sent it back through courier and changes were made
Both Louise and Luke were so nice to deal with and I would whole heartily recommend their service. Be aware of Brexit customs when purchasing outside of UK.
I also got the GIA certificate with my diamond. I wish you both the best of luck and sorry only posting this message now. Finola, Dublin.
Note. Date of review box does not extend beyond a year.

13 April 2022
Unprompted review
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Reply from ComparetheDiamond.com

Finola! What a fabulous review, thank you very much. It is so kind of you to take the time to leave your feedback for others to benefit from. We are all absolutely thrilled to read that you were '5 stars' happy with both our service and, of course, the end result and we very much hope you are still enjoying those gorgeous sparkles. We're looking forward to the next time! :)

Rated 5 out of 5 stars

James

I found the company to be efficient.

10 March 2023
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Reply from ComparetheDiamond.com

Delighted to hear that you were happy with the service we provided, Mr Edwards. Thank you for taking the time to leave us a lovely 5 star review.

Rated 5 out of 5 stars

Perfect service

From the initial contact, talking design, spending time to find me the perfect colour stone to receiving my beautiful ring was a faultless experience

5 April 2023
Unprompted review
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Reply from ComparetheDiamond.com

We love a challenge, Sandra, and we are absolutely delighted that we managed to find just the stone you were looking for. Thank you for choosing us to design and create your ring and for taking the time to leave us this lovely feedback.

Rated 5 out of 5 stars

Excellent communication and truly…

Excellent communication and truly fabulous service. Ordered a solitaire diamond engagement ring in late February 2023. Initially was naturally a bit concerned about buying online, unseen, such an expensive item, however after lots of research decided that given the very many positive reviews ComparetheDiamond were to be trusted.
I was not remotely disappointed, was kept informed of progress of my order at every step, and at the end both I, and most importantly my partner, are absolutely delighted with the final result, it’s such a beautiful piece.
Many thanks to you, we both couldn’t be more pleased with the outcome and would highly recommend to all.

31 March 2023
Unprompted review
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Reply from ComparetheDiamond.com

We are so happy to hear both You and the soon-to-be Mrs. Clinton are delighted with both us and the finished piece, Sam.
We fully appreciate that it can be a nerve-wracking experience, to purchase something so precious from an online company, which is why we are always very grateful for lovely reviews like yours to help put minds at ease... We are thrilled you took that leap of faith and look forward to working with you both on those matching wedding bands soon!

Rated 5 out of 5 stars

excellent service

excellent service, would strongly recommend

21 February 2023
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Reply from ComparetheDiamond.com

So lovely of you to take the time to leave us a 5 star review, Serge. It is very much appreciated! :)

Rated 5 out of 5 stars

Flawless Service & Craftmanship

All of the staff were so helpful and polite from beginning to end. Buying an engagement ring isn't something you do every day, so trusting who you're shopping with is essential!

After a phone call with Luke about the diamond and my ring's design, I knew I was in safe hands. The ring arrived exactly as promised and is honestly the most beautiful piece of craftmanship that I or any of my family have ever seen.

I am very pleased to say that my new finacé loves her engagement ring. We'll definitely be coming back for our wedding rings!

Thank you to both Luke and Louise who made everything so easy for me.

8 March 2023
Unprompted review
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Reply from ComparetheDiamond.com

Zeki! We are delighted that you chose to work with us on creating such a special piece. We always love to read that our customers found working with us a pleasurable and easy experience.
We're thrilled you both love the ring and, of course, to hear that your lovely lady said yes! Our biggest congratulations to you both.
Thank you very much for the fabulous review and recommendations. We look forward to being able to provide you with some more helpful advice and another 5-star experience when you are ready to explore wedding bands

Rated 5 out of 5 stars

I received my diamond solitaire pendant…

I received my diamond solitaire pendant on 18/3/23 and would like to say well done to all, I was kept informed every step of the way, and was pleased the delivery was earlier than anticipated. Luke was patience personified, answering my ifs, buts and maybes with good humour. I bought a 1.16c - F colour - VS2 with his guidance and I must say it is fab!! The pendant hangs beautifully, not too big, definitely not too small. Thanks very much - the bad news Luke is, I could be back for more...

18 March 2023
Unprompted review
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Reply from ComparetheDiamond.com

Susannah! We cannot wait for you to come back for more and would be absolutely delighted to guide you through adding the next sparkly piece to your collection! :D Very pleased indeed to hear that you were so happy with the entire process and of course, the end result. Thank you for taking the time to leave us such a lovely review.

Rated 5 out of 5 stars

Amazing Service

From the outset I was made to feel at ease and that I was in safe hands. Choosing the appropriate engagement ring for my fiance was of utmost importance to me. Luke took the time to look at photos of rings that my partner loved and listened attentively when trying to explain the unique style and romance I was trying to capture. The ring surpassed all of my expectations. Luke had created a bespoke ring that my fiance adores. A truly talented team. Nothing was too much trouble. Absolutely first class buying experience, all down to the excellent customer care I received from the design consultation through to production of my fiance's ring. I was kept informed of progress towards completion throughout the whole process and received the most incredible ring. I can't recommend Comparethediamond.com highly enough!

24 December 2022
Unprompted review
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Reply from ComparetheDiamond.com

We are thrilled to hear that you are so happy with your gorgeous new sparkles and found the whole process, from start to finish, such a good one! It was our complete pleasure and we very much look forward to offering you the same first class service on those wedding bands soon! Your feedback, recommendation and lovely 5-stars are very much appreciated, Duncan, thank you.

Rated 4 out of 5 stars

I am so impressed with the quality and…

I am so impressed with the quality and value of the jewelry at this store. The designs are timeless and can be worn for any occasion, and the prices are unbeatable for the quality you receive.

3 March 2023
Unprompted review
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Reply from ComparetheDiamond.com

Libby, thank you for taking the time to review us. We're delighted that you were so impressed by our pieces and found us to be great value and quality, please do let us know what we could have done differently to earn that all important 5th star!

Rated 5 out of 5 stars

Excellent service and amazing ring

From Luke at the diamond sourcing and design stage, to the informative and helpful customer service throughout and Clive at valuation, everyone has been a pleasure to deal with from start to finish. Cannot fault the service and certainly cannot fault the finished ring. Very pleased all round and will certainly be recommending Compare the Diamond.

7 March 2023
Unprompted review
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Reply from ComparetheDiamond.com

Dan, It was our absolute pleasure to help you design and create the perfect ring for you. We are all thrilled to hear how happy you were with your whole experience and of course, with the end result! We would be delighted to work with you again in the future. Thank you very much for the great review!

Rated 5 out of 5 stars

High Quality and fantastic staff

The team at Compare the Diamond are fantastic and are so pleasant and easy to deal with. Would highly recommend. I got my engagement ring here and I love it.

2 February 2023
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Reply from ComparetheDiamond.com

Debbie, thank you very much! We are very happy to read that you found our products and service to be worthy of recommendation and 5 stars. We hope you continue to enjoy your gorgeous new ring!

Rated 5 out of 5 stars

Shopping with Compare the Diamond

My family have bought from Compare the Diamond previously and highly recommended ordering from them. I thought I would give it a go and can say that my experience did not disappoint. From order to delivery everything was spot on, you are kept informed of progress and when your item will be delivered. Beautiful piece of jewellery, very pleased all round.

17 February 2023
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Reply from ComparetheDiamond.com

We are all thrilled to hear how happy you were with your whole experience, Isobel, and of course, with the end result! We would be delighted to work with you (and your family) again soon. Thank you for the great review and 5 stars!

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