Inscripture Memorial Jewellery Reviews 14,042

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting how the items exceeded their expectations and held significant emotional value. The ordering process is frequently described as easy and stress-free, with many appreciating the care and sensitivity shown by the company. Reviewers also commend the fast and efficient delivery service, noting that their purchases arrived quickly and were beautifully packaged. However, some customers were not happy with the quality of the engraving, describing it as dark, rough, or unclear in certain lighting. A few other people also felt that the jewelry lacked weight, with some necklaces having very thin chains that were difficult to fasten. There were also isolated instances where orders were never received or arrived with scratches and other quality control issues, leading to disappointment.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are delighted with the quality and... See more

Quality

Consumers find quality to be positive, with many praising the excellent product quality and stunning details,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick response times and... See more

Based on these reviews

Rated 5 out of 5 stars

Honestly, I didn't have great expectations for this service, but I stand corrected. The product is excellent and better than I'd hoped for. Customer service and communication is top class. The photo I... See more

Rated 5 out of 5 stars

Ordering was easy, stressfree and simple. The products I ordered are truly special and something myself and my loved ones can cherish forever. It’s not just jewellery, it’s a deeply personal keep... See more

Rated 5 out of 5 stars

I can’t speak more highly of this company. The care and sensitivity with which they treat each order is incredible. They clearly understand the emotion behind the memorial jewellery and treat each pi... See more

Rated 5 out of 5 stars

So pleased with my purchase from Inscripture absolutely amazing. The photo engraved on the Pandora charm is a true likeness. This has made a very special gift for someone who is 91 years old she l... See more

Rated 5 out of 5 stars

Beautiful, personalised, sentimental piece of jewellery. I ordered it for my daughters 21st birthday and it brought tears to my eyes when I opened it. I have never seen etched photographs before. I... See more

Rated 5 out of 5 stars

The best customer service, can’t thank the team enough! My Mum lost a charm with her late Mums hand writing on which we originally order back in 2023. We’ve since misplaced the card with the original... See more

Rated 5 out of 5 stars

The necklace is a gift for my granddaughter to celebrate her 18th Birthday, sadly without her Mother, my daughter who passed in 2020. I wanted something special, a close link, that she would alwa... See more

Rated 5 out of 5 stars

I have bought a few fingerprint charms from this company and all I can say is wow !!! These charms are absolutely stunning and now me and my mum have charms that have my grandas fingerprint and can... See more

Rated 5 out of 5 stars

A very fast efficient service. I bought many different kinds of jewellery to give to my family. They are all absolutely beautiful and everyone who received one loved it. They are quality products that... See more

Rated 5 out of 5 stars

I wasn't able to upload my picture so sent an email with an attachment that the company were able to work from. I received a phone call with a query and everything was resolved quickly and smoothly. T... See more

Rated 5 out of 5 stars

I have received a silver heart charm to give to my husband on our silver wedding anniversary with a wedding photo of us engraved on one side and my handwritten message on the other side as a keyrin... See more

Rated 5 out of 5 stars

I contacted the costumer service as, unfortunately, my dear mums fingers prints were not the greatest quality so i wanted to check if they were suitable before place my order. Natalie responded to me... See more

Rated 5 out of 5 stars

My jewellery arrived that I ordered for my children. They were delighted to have such precious pieces with their grandparents writing on them. As I’m in ROI I had to wait a little while longer for the... See more

Rated 5 out of 5 stars

This is the 3rd item of jewellery I have purchased. Each one has been absolutely beautiful.The customer service team are wonderful and can’t do enough for you. You won’t be disappointed.

Rated 5 out of 5 stars

The process was incredibly easy and the delivery was impressively fast. Most importantly, they perfectly captured a piece of special handwriting from my wife’s best friend. It made for a truly meaning... See more

Rated 5 out of 5 stars

Brought a memory charm it looks lovely I’m sure she will love it when the time comes my daughter said it is a lovely piece of memory delivery was quick well surprised 👍

Rated 5 out of 5 stars

The keyring I ordered arrived very quickly and it is a beautiful memento of my darling husband. The handwriting is exactly his, and is perfectly reproduced. Thankyou so much, I will cherish it always.... See more

Rated 5 out of 5 stars

I brought a necklace for my sister with our late mums handwriting on it. I found the ordering process incredibly easy, although I forgot to add a code to claim a free gift. I emailed the company stra... See more

Rated 5 out of 5 stars

The charm is beautiful, they captured my late fathers image perfectly on the heart. I got this as a gift for my sister but i will be buying myself one as well. Great delivery, it came the next day.... See more

Rated 5 out of 5 stars

I can’t thank inscripture enough for the beautiful finger prints they did for me . I would like to thank Natalie for all the help she gave me the customer service from inscripture is fantastic so tha... See more

Rated 5 out of 5 stars

Amazing customer service experience from order to delivery. Amended my order which was no problem and the delivery was super fast! The two items are perfect and I can't wait to gift them. Thank you... See more

Rated 5 out of 5 stars

Absolutely delighted with my photo Pandora compatible charm. Wasn't sure how it would turn out with the photo of my mum and myself as you can't preview it on the charm so I was a bit concerned. I shou... See more

Rated 5 out of 5 stars

The customer service was great when I needed to send the photos directly (they wouldn't load via their site at the time). They were very helpful, quick to send out & the necklaces were beautiful. Than... See more

Rated 5 out of 5 stars

The handwriting was engraved extremely well. Instructions were followed perfectly. The necklace i received is just lovely. Item arrived in good time. Very pleased with the whole experience and will r... See more

Rated 5 out of 5 stars

I ordered a handwriting engraved bracelet only yesterday and it arrived today - that alone is exceptional service for a personalised item. The bracelet is beautiful and feels a lovely qual... See more

Rated 5 out of 5 stars

This is the second purchase I have made. Couldn’t be happier with both purchases. Very easy to order, fabulous quality and very fast delivery. A beautiful gift for someone who is grieving a loved one... See more

Rated 5 out of 5 stars

I placed my order and it got it delivered very quickly , I wasn’t actually entirely happy with how my fingerprint was placed but I called up and the customer service was amazing , I was so upset about... See more

Rated 5 out of 5 stars

My necklace I ordered was a gift and the person absolutely loved it, they captured the photo of the person beautifully and delivery was really fast. Thank you

Rated 2 out of 5 stars

Not very happy with the Engraving very dark and rough and the actual Heart jewellery was very

Company replied

Rated 5 out of 5 stars

I have ordered several handwriting jewellery pieces from Inscripture. They are always as described. I have never been disappointed, the service is exceptional. I have contacted Inscripture with querie... See more

Rated 1 out of 5 stars

I’m really unhappy with my personalised engraved photo dog tag necklace. It was meant to be a thoughtful, special gift, but it arrived with several scratches and the image is only clear in cer... See more

Company replied

Rated 1 out of 5 stars

Twice I’ve had to return my brand new bracelet due to first off being faulty & then coming back to me scratched. I’ve had it back for a 3rd time today & the charm is STILL scratched/marked. This is... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my personalised key ring of my late father in laws finger prints, it is high quality mental, delivered fast and well presented. I would highly recommend Inscripture Memorial Jewel... See more

Rated 5 out of 5 stars

Beautiful, sentimental piece of jewellery for my sons to treasure, and carry a little piece of their Dad with them at all times.

Rated 5 out of 5 stars

Hi there great service and fantastic purchase lovely quality . Many thanks and I will definitely be purchasing with yourselves again 👍😊

Rated 5 out of 5 stars

I have ordered my second item from Inscripture and again the product is lovely and better than expected. Customer service was great and delivery fast.

Rated 5 out of 5 stars

Great experience from my first purchase. Really nice present for my son to give his mum on mother's day Nice follow email from Inscripture

Rated 5 out of 5 stars

Ring arrived with my dads ashes I love it great service keeps you updated from moment you order till you receive gift Highly recommend Thank you 🙏

Rated 5 out of 5 stars

I have used inscripture many times before, and I can honestly say that the products are made to perfection. In occasions where I have required assistance or help I found the company outstanding and it... See more

Rated 5 out of 5 stars

This was a 60th birthday prezzie for me mum. She absolutely loved it. Communication and customer service was absolutely 5 star. Will be recommending to friends and family and will use again.

Rated 1 out of 5 stars

This is my 4th purchase, I was so pleased with the bracelets but sadly the photo etched on this one is not very good at all. It is such a shame because I will be reluctant to Order anything else now

Company replied

Rated 5 out of 5 stars

This is the third piece I have ordered, so beautiful and personal to me, I have loved them all and they provide comfort and memories x

Rated 5 out of 5 stars

This was such an amazing item that was created for me, it was a fingerprint of my late father on a charm that I’ve put on my Pandora bracelet, it was made with such care and made me very emotional in... See more

Rated 5 out of 5 stars

Absolutely stunning charm created from a photograph. Purchased for my daughter’s 18th birthday on behalf of her late grandmother. The customer service was excellent, and I will definitely use this com... See more

Rated 4 out of 5 stars

Nice necklace, but no weight to it at all. The chain is the finest thin chain you can get. You absolutely cannot fasten it by yourself, as it so microscopic. Considering the price, I would have expe... See more

Rated 5 out of 5 stars

I’ve ordered from inscripture before. And was very impressed with everything. I ordered the key ring one for my daughter and one for me. It came quickly and was beautifully inscribed. If you’re thinki... See more

Rated 5 out of 5 stars

How quick the process was from start to finish my mum loved her gift and i love the fact she has a piece of my dad with her always

Rated 1 out of 5 stars

I received my braclet just before xmas, it was a perfect copy of the engravement, unfortunaley, after filling the urn, the screw worked itself undone and fell off in the shower, I didn't notice this a... See more

Company replied

Rated 5 out of 5 stars

I’ve had my gift made for Mothers Day. I hope my Mum loves it as much as I do. The communication and speed of service was excellent🥰

Rated 5 out of 5 stars

My daughter bought me one of your photo bracelets for Mother’s Day with a photo of me and my dad who sadly passed away 10 months ago it’s absolutely beautiful I was over the moon with it going to buy... See more

Rated 5 out of 5 stars

Ordering was really simple, knecklace arrived really quickly and beautifully packaged. It had an additional charm included which was a wonderful surprise! Two fingerprints positioned as a heart, absol... See more

Rated 5 out of 5 stars

The jewellery is absolutely beautiful. I am so happy with the quality of the charm and necklace. The engraving is so beautiful too.

Rated 5 out of 5 stars

My necklace with the little Robin on was lovely I will be ordering from your company again, thank you x

Rated 5 out of 5 stars

The engraved bracelet was exactly as described and great. The service was really quick ordered Friday delivered Tuesday. Highly recommend.


Company details

  1. Jewelry Store
  2. Jewelry Engraver

Written by the company

Inscripture: The UK’s Leading Memorial & Ashes Jewellery Brand Inscripture is proud to be the UK’s first Handwriting Jewellery Specialists and leading Memorial Jewellery brand, specialising in creating timeless keepsakes that hold cherished memories close. With expertise in ashes jewellery and meaningful engravings, we craft bespoke pieces that provide comfort and connection during life’s most difficult moments. Recognised as the Memorial Jewellery Experts of 2024, we are dedicated to excellence in every piece we create. From handwriting jewellery and fingerprint necklaces to our innovative ashes jewellery collection, our designs are crafted to preserve memories and honour loved ones. We offer the UK’s largest range of memorial jewellery, including necklaces, bracelets, charms and rings, designed to hold personal engravings such as handwriting, fingerprints, handprints, paw prints, or even children’s drawings. Every piece is made with care, ensuring high-quality craftsmanship and attention to detail. Our mission is to help our customers find comfort and keep their loved ones close, even when they can’t be. With thousands of heartfelt reviews, we are trusted for our empathetic service, thoughtful designs, and unparalleled quality. Discover why we’re the 2024 Memorial Jewellery Experts and explore our range of ashes jewellery and other meaningful keepsakes

Inscripture

Written by the company

You live the moments, We capture the memories
As an independent online store with our Studio based in Leigh-on-Sea, our core values have always been to provide a personal customer experience with exceptional quality items at affordable prices. We believe in curating beautiful, innovative, story telling pieces for both Adults & Children, a little bit different to the high street & personality driven.

Free Delivery & Gift Box

Our items are created & dispatched within 3 working days

Customer experience is our top priority, which is why we dispatch your items with free delivery as standard in a thoughtfully packaged gift box within 3 working days with a one year guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

4 time customer and will return

I have ordered four times from Inscripture and every occasion the whole the ordering process has been seamless, fast delivery and wonderful pieces to remember my mum by.
Thank you so much, I am sure I will buy again in the future

11 April 2026
Rated 5 out of 5 stars

Excellent in every way!

Honestly, I cannot believed how good this company is.
So easy to place your order, you get regular updates and get your item in no time. The quality of the bracelet for my son is excellent and the engraving is so beautiful.
I have now happily placed my second order and thinking of doing the third one next.
Thank you, Inscripture for helping me create these beautiful, precious gifts for my children. I am truly grateful.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered as a gift and I am so happy…

I ordered as a gift and I am so happy with it. I ordered a handprint bracelet and the print of the hand is exactly like my son’s. I couldn’t believe how accurate it was. So excited to gift it to his granny. Delivery was fast and easy. Would order again for sure.

10 April 2026
Rated 5 out of 5 stars

Perfect

Perfect
It’s exceptional better than I expected super fast delivery too
Just wish the bracelets nat he’d the necks e chains had to pick a different chain but both are lovely striking pieces

2 April 2026
Rated 5 out of 5 stars

Heart photo

This is my third purchase it’s a photo of my grandad which was a very old photo but they have made it so clear it’s absolutely beautiful a very quick service definitely worth every penny

8 April 2026
Rated 5 out of 5 stars

Excellent

I ordered the photo engraved charm and it’s beautiful. The ordering service is easy to do and it came very quickly. Very satisfied customer here and I shall be recommending to friends and family.

8 April 2026
Rated 5 out of 5 stars

An easy to use website with lots of…

An easy to use website with lots of choice, jewellery of every kind but I was looking for memorial jewellery.
Price was competitive and ordering system easy to complete.
My lovely urn necklace arrived in approximately a week, my email to the company was answered quickly and accurately.
I love my necklace, now my beautiful Bruce will always be by my heart. ❤️

4 April 2026
Rated 5 out of 5 stars

Absolutely beautiful

What can I say it was everything they said it would be and more, absolutely beautiful, A beautiful reminder of my beloved mum ,Thank you xx
Delivery was very quick too

31 March 2026

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