I am extremely disappointed with Codecademy’s refusal to provide a refund for an automatic renewal I did not intend to keep. On November 27, 2025, I was charged $228.34. I have not accessed or use... See more
Company replied
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I am extremely disappointed with Codecademy’s refusal to provide a refund for an automatic renewal I did not intend to keep. On November 27, 2025, I was charged $228.34. I have not accessed or use... See more
Company replied
I got a courtesy email about my free trial ending but not about the extended free trial ending. Instead of a monthly subscription they charged me for a high priced yearly subscription which is 11 mon... See more
Codecademy is fine for the free courses. However if it's not possible to complete the paid ones, you may have wasted your money as the debugging methods don't work. The 'AI' tool is superficial and do... See more
Been using it for 3y. Started with the very basics by learning Python, then onto Full Stack Web development and currently on ASP.NET. By far the most beginner friendly platform to learn programming a... See more
Company replied
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Predatory pricing and it was a waste of money. I used the app for a week and found the tasks neither challenging nor interesting, leading me to cancel my subscription. Despite this, I was still charged, and when I requested a refund, they essentially said it wasn't their problem.

Reply from Codecademy
I'm involved with studying on Codecademy as a Full Stack candidate through a traineeship programme. I need to express my distaste regarding the quality of the learning material and the number of bugs that disrupt the learning journey in more than 80 % of the attempts. This business is rubbish and should be de-classified to a lower level of professional service.
The instruction is given by incompetent non-teacher or tutorial-skilled people.

Reply from Codecademy
This website provides very little help if you have incorrect code. Save your money and time.
Can't give this a lower star. You can't learn on the go to make use of your time when you are commuting. Needs to be done on a laptop or desktop PC. Most of the time it disconnects mid coding and you have to log out. Examples in each subject are not detailed anough for a learner. Less hope when it comes to projects, it gives you steps to do when that step hasn't been covered or covered enough. The video walkthrough is an abismal, very old, too fast and no explananation on certain codes. Not suitable for learners. Glad I got this through something else and not paying the monthly subscription fee, won't be continuing or recommending this to anyone.

Reply from Codecademy
I contacted Codecademy asking to fix my course progress and to change my email address. As I wasn't getting any reply from them for 5 weeks I kept writing them and asking for assistance.
Codecademy agent was above incompetent. Even a child from the 5th grade would be able to copy the email address and would write it incorrect 4 times.
I am still trying to communicate with them, but I am really loosing my hope as they don't read what I write and ignore whatever I am saying.
If I would have known that such people will be dealing with my queries, I wouldn't have paid 3000£ for the course.

Reply from Codecademy
Their python console is terrible! The button that will automatically test if a solution is correct will flag by default, even in the easiest exercises, a wrong answer, and then, with absolute no changes, will accept the solution.
I cannot even imagine what will be the effects on a user's confidence in more difficult exercises because of their bug.
A huge minus? No way to address the bug to a human agent. Their chatbot is extremely rudimentary for a company that is supposedly teaching some AI courses.
I have a video which demonstrates how buggy is their platform for python. In bash exercises I didn't have problems.

Reply from Codecademy
I'm not a big fan of the site's execution of this idea - some courses feel quite lazy and their prices are too high, but I had a really good interaction with customer service over a refund which I really appreciated.
Excellent customer service
A mistake was made on my end and they fixed it with no questions and I was refunded.

Reply from Codecademy
So sick of the spam, I signed up to have a look at some courses and I've been spammed pretty much every day since. I will never buy anything from them now. Well done, marketing team.
Edit: ha ha no you don't need me to tell you how much spam the marketing team is sending out!

Reply from Codecademy
Excellent, interactive courses. Watch out for billing shenanigans.

Reply from Codecademy
Codeacademy did not cancel my subscription which was requested several times. They charged me over $250 for the next year & no one will work with me to resolve this.
DO NOT USE CODEACADEMY

Reply from Codecademy
They set you up for recurring payments and will not reverse them. Used them briefly and then got charged for another year despite trying to cancel on day 1 of that second year. Deceptive.

Reply from Codecademy
I got a trial for the Codecademy courses. I was assured at the time it was easy to cancel the subscription at any time. I went to cancel my subscription and they said OK and gave me another 7 days. At the end of that I got a warning that I need to cancel my sub again for some reason. Upon trying to do so I was directed to a contact formula which I filled out. At the end it had no Ticket number or anything like that to note down and I simply went on with my day. I learnt later down the line that they had CHARGED ME MULTIPLE TIMES FOR THEIR SUB WHICH I CANCELLED, TWICE!!!
Do NOT GO FOR THE 7 DAYS TRIAL CAUSE ITS NOT FREE. IT COST ME A LOT OF MONEY AND I HAD TO GET A NEW CARD TO STOP PAYMENTS FROM RECURRING.

Reply from Codecademy
Content is good and basic, but not much information to guide you through. I'd give it 0 stars if I can.

Reply from Codecademy
Not 1 star!
I have the same problem as mentioned by others before! Last year I haven’t even noticed! I also took an offer with discount. But also charged 2 years in a row now.I cancel trials or subscriptions right away. And this has never happened to me. If even so they are supposed to give you notice and are not allowed at all to ‘silently’ renew. I didn’t tick a box for that for sure.
I don’t know how they will respond, but just the fact that they do this, concludes that this is only to get people’s money sneakily and not a fair company. Fine to make money with your business or teaching people but you should do that in a fair way, not by sneakily taking money without notice.
I want my money back!

Reply from Codecademy
Awful, lazy company. I have had to complete the Full-Stack Engineer course as part of a wider programming course and it is BY FAR the worst I have had to get through. Courses are badly structured, some concepts are so poorly explained and taking this course will require a lot of internet searching to find better resources to get an understanding of what it is they are trying to teach you. There is a crazy combination of too many prompts and hand-holding throughout lessons followed by projects that often introduce completely new (and unexplained) concepts and functions that are not covered in the corresponding lesson.
A special warning for the projects in this course - folders are handed to you with apparently few simple steps outlined to install the dependencies before actually getting started. In reality, you will easily spend tens of hours in frustration troubleshooting and configuring the project folders and (mostly deprecated) dependencies via the terminal with no warning or guidance whatsoever from codecademy as to the required prerequisites, and more often than not the project cannot actually be started
This course will not prepare you for a Full-Stack role

Reply from Codecademy
It’s not very engaging material. I signed up two of my children. They have been getting charge for the last year but haven’t been using it. I thought I had downgraded their accounts. There’s no warning when they will charge you again. I just received an alert from my credit card company. Please be aware that their refund policy is illegal. They will charge you and not prorate your subscription. I think this is all shady practice. I have sent request for them to contact me but I have not received any contact yet. I was charged today and I’m asking for a refund now. I doubt they will give it to me.

Reply from Codecademy
Absolutely terrible lessons. Much of the material is poorly taught and explained, if it's taught at all. There are exercises you're expected to do with no feedback, and there are SUPPOSED to be videos to walk you through those exercises if you get stuck. Nope! Nowhere to be found. The prompts are poorly phrased, you'll get stuck on semantics when they haven't explained that they matter, much less why, THERE ARE BUGS IN THEIR OWN CODE THAT PREVENT YOU FROM CHECKING YOUR WORK, and honestly 100% of the material can be found for free online, you're just paying for them to condense it for you. I'm frankly shocked that they have the audacity to call this a course, much less charge for it. You're better off YouTube-ing tutorials and figuring it out for yourself from there, since that's what Codecademy requires you to do half the time anyways. Most valuable thing I've learned is what OTHER resources to go to (MDN, StackOverflow, W3Schools) because Codecademy itself is utterly useless.

Reply from Codecademy
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