Clutch Reviews 

1,479
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its quick, efficient, and hassle-free nature, making the car selling process remarkably easy. Many highlight the helpfulness and professionalism of the staff, described as friendly and knowledgeable. People also appreciate the fair and accurate pricing, often finding quotes better than dealerships, with payments transferred promptly. The overall user experience, from online input to drop-off, is frequently noted as smooth and simple. However, some customers mentioned concerns about pricing, experiencing unexpected drops in offers or quotes significantly below market value. Others were dissatisfied with additional fees or restrictive payment verification methods.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as worry-free, quick, and... See more

Staff

Consumers consistently report positive experiences with staff, describing them as professional, friendly, and... See more

User experience

Clients share positive opinions on user experience, describing the process of selling their car as an... See more

Price

Reviewers highlight positive aspects of price, with many customers receiving fair and reasonable offers for... See more

Payment

Users describe positive interactions with payment, with many reviewers highlighting the speed and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The evaluation process was straightforward and cautioned you not to overrate your vehicle. The final inspection confirmed that my vehicle did fall into the top 10% for cars of that age. As a result th... See more

Rated 5 out of 5 stars

Selling our car with clutch was such an easy going experience. It took less than a half hour at pick up. And we were given exactly what we were quoted which was more than way more than what the deal... See more

Rated 5 out of 5 stars

From start to finish, clutch's advisors and staff were friendly and only wanted the best for me. My experience selling my car to clutch was an absolute pleasure and stress free.

Rated 5 out of 5 stars

Very easy from start to finish, and a great customer service even after the sale. We forgot to remove our garage door opener tag from the car’s windscreen… called Clutch and they removed the tag, tore... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,479)

1,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gave me a fair offer for the car

Gave me a fair offer for the car. Helped with lien buyout, just literally called me to tell me they took care of things. And pickup was very smooth too. Seriously could not have had an easier time selling my car and I don’t feel like Iike I got ripped off either.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I had to sell my 2026 due to unforseen…

I had to sell my 2026 due to unforseen circumstances, and the process really was as simple as the ads say it will be. I use a 2nd tier bank, the payment could have taken up to 3 business days, but nope, took 6 hours for my deposit. Highly recommend Clutch.ca for a seamless experience.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

good experiene sold my car

I had my car sold a week ago that the overall experience is great. the process is smooth, the price quoted to me is same when I completed the process. dropoff doesn't take long and it's effective and great.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Hassle free process

Hassle free process. No tire kickers and low ballers. Smooth process which I would recommend to anyone anytime. Service was seamless. Staffs were friendly and knowledgeable. Price was decent.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

They sold me a vehicle with a dead…

They sold me a vehicle with a dead battery. Now have taken zero accountability on the matter and taking their time actually fixing the issue. I would never recommend Clutch to anyone due to their incompetence on dealing with issues. They don't even have an assigned team to handle these type of problems.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Easier than any car I’ve ever sold

So fast and so easy that I kept waiting for the catch. But it never came! They paid me what they offered; from my seeing a tv commercial/making the initial inquiry to the money in my bank account and the car gone was less than 48 hours.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Clutch was amazing

Clutch was amazing. I knew I did not want to deal with selling privately. Clutch gave a fair offer, and my vehicle was picked up quick, and my money was in my account before the vehicle was loaded on the truck.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

staff really helped me out in a pinch

staff really helped me out in a pinch, they were quick, professional & helped me through every step needed to complete a timely sale. fair price & great service - highly recommend!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Just as advertised!

Everything went just as they advertised. I can highly recommend Clutch. Awesome customer service an excellent experience.

6 June 2026
Unprompted review

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