I needed a VERY last minute loan due to flight cancellation issues for holiday. Lucy helped me get the loan I needed in under four hours so that we could get a same day flight and not miss any of our... See more
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Review summary
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Reviews shaping this summary
Five stars for Cleone Steadman! She was patient, helpful, and kept me updated throughout the process. She made sure I understood everything that was happening. Couldn't have asked for better suppor... See more
Company replied
Justin was very helpful from the get go! Explained everything clearly and ensured we were happy with all aspects before continuing. Patient when it came to multiple questions! Thank you so much f... See more
Company replied
I’m very happy with the service I received from Close Finance and especially from Justin. He was professional, helpful, and guided me clearly through the whole loan process. Everything was handled smo... See more
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Company details
Written by the company
At Close Finance C.I, we offer a range of flexible personal and business loans to individuals and businesses in the Channel islands - Jersey and Guernsey. We have been providing the islands with friendly, prompt and professional services for over 50 years. With quick decisions made locally, Close Finance are your financial friends.
Contact info
Conway House, Conway Street, JE45SR, St Helier, Jersey
- 0153420737341
- enquiries@closefinanceci.com
- closefinanceci.com
4.8
Excellent
112 reviews
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The whole process was seamless
The whole process was seamless. I completed an online application which was super easy, received a response within 12 hours. My preferred communication was via email and Justin was on the ball assisting me. The background checks were done and it wasn’t long before I was driving away in my new car.
28 November 2025
Unprompted review
Reply from Close Finance CI
Hi Kristine,
Thanks so much for leaving a review.
We're happy to hear that the online application process was easy and that you received a prompt response.
We're glad Justin provided helpful assistance and that the background checks were completed quickly, allowing you to drive away in your new car without delay!
All the best,
Close Finance CI
I've used Close Finance for a number of…
I've used Close Finance for a number of years across personal, motor and business lending and on each occasion, Marie Booth has been a shining star.
Her approach to Customer Service is one which any firm would benefit from. Diligent, prompt and her advice is always delivered with a smile.
Marie is a credit to Close and makes the process effortless.
14 November 2025
Reply from Close Finance CI
Hi Scott,
Thanks so much for leaving a review, and we apologise for the barriers you experienced with the review process.
We appreciate your long-term patronage and are so glad you had such positive experiences. It's wonderful to hear that Marie has always provided exceptional service and made the process effortless for you.
Thank you again for sharing your feedback!
Best wishes,
Close Finance CI
Having been a customer of Close Finance…
Having been a customer of Close Finance on more than one occassion over the last 10 years we have always found Marie Booth so helpful and quick to respond to our requirements.
We would not consider using anyone else.
5 November 2025
Unprompted review
Reply from Close Finance CI
Hi Diana,
Many thanks for leaving a review.
We appreciate your continued trust over the last decade!
We're so glad that you've consistently found Marie so helpful and responsive.
Thank you for your wonderful feedback!
Best wishes,
Close Finance CI
Marie is fantastic
Marie was friendly, warm and efficient! Always kept me in the loop during the process, and always available to answer any questions.
26 November 2025
Unprompted review
Reply from Close Finance CI
Hi Tsakani,
Thanks very much for leaving a review.
We're happy to hear that you found Marie friendly, warm, and efficient.
We appreciate you acknowledging her communication and availability; thank you for your positive feedback!
Best regards,
Close Finance CI
I’m very happy with the service I…
I’m very happy with the service I received from Close Finance and especially from Justin. He was professional, helpful, and guided me clearly through the whole loan process. Everything was handled smoothly and efficiently, and he made sure I understood each step. I truly appreciate the support—definitely a 5-star service. Highly recommended!
25 November 2025
Unprompted review
Reply from Close Finance CI
Hi Ronald,
Thanks so much for leaving a review.
We're happy to hear that you had a positive experience!
We appreciate your kind words about the clear guidance and efficient service you received from Justin.
Thank you for recommending us!
Best wishes,
Close Finance CI
Fantastic !
Justin was brilliant right from first contact to meeting. He was welcoming friendly and thorough with every detail. An absolute pleasure to do business with. Thankyou so much 😊
21 November 2025
Unprompted review
Reply from Close Finance CI
Hi Mish,
Thank you so much for leaving a review.
We're happy to hear that the service you received from Justin was brilliant!
We appreciate your kind words and are so glad you enjoyed your experience.
Thanks again for your positive feedback.
Best wishes,
Close Finance CI
Excellent Service
Close Finance were excellent in assisting with what was quite an abstract financing proposition. Justin was communicative and accommodating - highly recommend.
19 November 2025
Unprompted review
Reply from Close Finance CI
Hi Jamie,
Many thanks for leaving a review.
We're happy to hear that we were able to assist with your financing needs!
We appreciate your kind words and are glad you valued Justin's communication and support.
Best wishes,
Close Finance CI
Outstanding Service
From the moment I called them Marie, was so prompt and efficient and made the whole process so effortlessly and straight to the point with a friendly smile and professional and now I'm the proud owner of my new car. I could not recommend them enough.
It's a 10 out of 10 for me. Thank you Close Finance CI Team you made my Christmas gift to me.
13 November 2025
Unprompted review
Reply from Close Finance CI
Hi Lucian,
Thanks so much for leaving a review.
We're so happy to hear that the process was effortless and straightforward for you.
It's wonderful to hear about the professional service you received from Marie.
Thank you for your 10/10 perfect rating!
All the best for now,
Close Finance CI
Justin at Close Finance Guernsey…
Justin at Close Finance Guernsey provided exceptional service throughout my loan application process. His assistance was invaluable, ensuring a smooth and stress-free experience. I am now able to acquire my Fiat e 500. Close Finance is highly recommended.
Thank you so so much !
14 November 2025
Unprompted review
Reply from Close Finance CI
Hi Inga,
Thanks so much for leaving a review.
We're happy to hear that the loan application process was smooth and stress-free.
We appreciate your kind words and are so glad Justin could help you acquire your new car! Thank you so much for recommending us.
Best wishes,
Close Finance CI
I would like to thank Close finance as…
I would like to thank Close finance as they are very helpful, I would like to mention MARIE BOOTH, from CLOSE FINANCE JERSEY, as she was very helpful and assisted me to make my application easy and quick. Again thank you so much. And keep up the good work
7 November 2025
Unprompted review
Reply from Close Finance CI
Hi Michael,
We really appreciate you taking the time to share your positive experience. Thank you.
We're so glad to hear that you found our team, especially Marie, helpful and that your application process was easy and quick!
Best wishes,
Close Finance CI
Massive thank you to Close Finance CI
Massive thank you to Close Finance CI, i highly recommend them. Our agent CS was very helpful and organized all the paperwork with ease. very good experience as always from the Jersey Team :).
we would defiantly use them again in the future.
3 October 2025
Unprompted review
Reply from Close Finance CI
Hi Robert,
Thanks so much for leaving a review.
We're happy to hear that our Jersey team provided such a helpful and organised experience.
We appreciate your recommendation and are glad everything went smoothly.
Thank you for your positive feedback; we look forward to assisting you again!
Close Finance CI
Jamie - Guernsey
Excellent service and everything was handled quickly and efficiently. The loan was put in place within a couple of days of first contacting Justin. Would certainly recommend and use Close again.
3 October 2025
Unprompted review
Reply from Close Finance CI
Hi Jamie,
Thank you very much for leaving a review.
We're so happy to hear that you had an excellent experience and that everything was handled quickly and efficiently by Justin.
We appreciate your recommendation and are glad you would use us again.
Best regards,
Close Finance CI
I wanted to purchase my dream car but…
I wanted to purchase my dream car but needed a loan to get me there. I was supported by Marie Booth the entire time and she was fabulous! Any questions I had she replied fast, was easy to talk to an a lovely person in general! I really recommend taking a loan out with these guys!
30 September 2025
Unprompted review
Reply from Close Finance CI
Hi Liv,
Many thanks for leaving a review.
We're so happy to hear that you had such a positive experience! It's great to know that you felt supported by Marie during the loan process and that your questions were answered quickly.
Thank you for recommending our services!
Close Finance CI
Ben helped me buying a car
Ben helped me buying a car - I sent a link to the car and a copy of the log book. Everything was sorted and funds were sent all in the same day. Amazing service every time!
24 September 2025
Unprompted review
Reply from Close Finance CI
We're so happy to hear that buying your car was so easy!
We appreciate your positive feedback about Ben, and are glad we could provide such amazing service.
Thanks very much for sharing.
Close Finance CI
Dealing with Marie is second to none
Dealing with Marie is second to none. Very personable and has empathy for the needs of others. 11/10 extremely prompt service.
All the other staff members I have dealt with have been great also
24 September 2025
Unprompted review
Reply from Close Finance CI
Hi Jon,
Many thanks for leaving a review.
We're happy to hear that you found our service personable and prompt. We appreciate your recognition of Marie's empathy and dedication to meeting your needs.
Thank you for the excellent rating!
Close Finance CI
Excellent from start to completion…
The service from start to completion was quick, very clear and simple. Communication was swift with clear explanation throughout the process.
18 September 2025
Unprompted review
Reply from Close Finance CI
Hi Roy,
Many thanks for leaving a review.
We're happy to hear that our service was quick, clear, and simple for you! We appreciate your feedback regarding our communication and explanation throughout the process.
Best regards,
Close Finance CI
Great serviceJustin was very responsive and…
Justin was very responsive and efficient from the outset. He contacted me within a couple of hours from when I posted the request. When I met him, he was very thorough explaining everything but more importantly was very friendly and personable. Everything was handled very quickly and we received our loan very quickly and without problem
17 September 2025
Unprompted review
Reply from Close Finance CI
Hi Lynn,
Thanks so much for leaving a review.
We're happy to hear that the service you received from Justin was efficient and responsive. We appreciate that everything was handled quickly and you received your loan without any issues.
Thank you again for your positive feedback,
Close Finance CI
Reply from Close Finance CI
Hi Michal,
We're glad our team could be so helpful!
Thank you so much for taking the time to share your positive experience with us.
Best regards,
Close Finance CI
Helpful
Justin made the finance we required very quick and simple to understand and with very little fuss. We have used them before and would recommend them over a Bank anytime.
15 September 2025
Unprompted review
Reply from Close Finance CI
Hi Leigh,
Thank you very much for leaving a review.
We're happy to hear that Justin made the financing process was quick, simple, and easy to understand.
Thank you for your continued trust and recommendation!
Best regards,
Close Finance CI
Close finance
Close finance was very helpful, it was supper quick, sorting out the loan. I would recommend close finance to any one wanting to get a loan out.
11 September 2025
Unprompted review
Reply from Close Finance CI
Hi Claire,
We're so happy to hear that our quick loan process was helpful for you. We really appreciate your recommendation and are glad we could provide a positive experience.
Many thanks for your feedback!
Best regards,
Close Finance CI
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