Close Finance CI Reviews 112

Met with Justin who explained to us in plain English. He was completely clear and upfront done his best to find us the rates for what we needed, we will 100 percent use them again in the future.

I would like to say a massive thank you to Ben Butlin, who was super helpful, efficient, knowledgeable and just made everything so simple from start to beginning. I wish more people cared the same way as Ben does when it comes to customer service. Well done Ben!

Close Finance were absolutely brilliant from start to finish. I found the whole process super quick, straightforward, and completely stress-free.

Also a special thank you to Ben Butlin, who was incredibly helpful throughout - he explained everything clearly, kept me updated, and made the whole experience so smooth. Couldn’t recommend them highly enough!

Great fast and simple service Ben Butlin was so helpful and found the best agreement that suited me.

I’ve been with Close Finance for a number of years and I wouldn’t go anywhere else! I’ve always had the pleasure of dealing with Marie Booth and her customer service is fantastic! Whenever I’ve gone to her she listens and puts your case forward taking into consideration your circumstances and for me the outcome has always been the best result! Marie and the team see you as a person and not just a statistic, they look at your whole picture when making a decision. Thank you Marie and team 😊

The team were responsive, helpful, pleasant to deal with and professional. They explained things clearly and nothing was too much trouble. Highly efficient and highly recommended.

I recently had the pleasure of utilizing the services of Close Finance, and I must say the experience was nothing short of exceptional. From the moment I reached out, my concerns were addressed with remarkable efficiency and professionalism. The process was very quick and easy, making it stress-free experience.

Marie, in particular, stood out with her outstanding customer service. Her warmth and attentiveness made me feel valued, not just as another client, but as someone whose needs were genuinely cared for. It's not my first time using their services, and each visit has been consistently positive, marked by a welcoming atmosphere and a dedicated staff.

I wholeheartedly recommend Close Finance to anyone seeking financial services. I am confident that others will enjoy the same level of excellence and personal attention that I have experienced.

Thank you

On Friday, 8th August 2025, around 2:30 PM, I visited Cleone to urgently request a loan for a vehicle, as my car had broken down and I was in immediate need of transportation that same day. Cleone went above and beyond to assist me, showing exceptional dedication and support throughout the process.
So I just wanted to extend a heartfelt thank you for all Cleone help and support, Cleone, truly went above and beyond; those steps up and down, and the dedication to help me out didn't go unnoticed.
That's what I call outstanding customer service.
Once again, thank you so much. I really appreciate it. In the end I had a car🙂

Justin at Close Finance made the whole process of arranging a personal loan seamless. His replies to queries were prompt and precise and he was very attentive in our meeting. The whole process very simple

Absolutely amazing service from Justin. Very quick to sort and took time out his own personal time to deal with my emails. I would have liked to give more stars but 5 is the highest. Thank you so much for your amazing help Justin!

Very friendly and responsive team, assisted with my query very quickly. Would recommend using Close Finance.

Always phenomenal service with such great care and smiles over the phone. Reliable and sufficient

Close have always been extremely supportive of our business. The team are very attentive and nothing ever seem too much to consider.

COVID was extremely challenging and Close looked after us more than any other!

I would highly recommend them to other business owners!

Like always, after 15 years dealing with Close Finance, amazing service and quick decisions, Thanks to Alex and Justin for all your help and support !

Excellent customer service from Marie and Simon. Same day service, with no fuss and competitive rates. Clearly customer focussed company and very helpful.

Highly recommend, Claire Owen was amazing. The service was nice to receive, friendly and very helpful.
5* customer service.

Many thanks

Kirsty

Great experience overall. Marie was helpful, knowledgeable and efficient. Couldn't ask for anything more. Thanks again

Really helpful and fast customer service.
Applied yesterday and got it all sorted today. Could've been done on the same day if I hadn't been a bit slow.

Marie Booth was fantastic. Very helpful, very efficient and very friendly. Wouldn’t go anywhere else now.