I needed a VERY last minute loan due to flight cancellation issues for holiday. Lucy helped me get the loan I needed in under four hours so that we could get a same day flight and not miss any of our... See more
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Review summary
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Reviews shaping this summary
Five stars for Cleone Steadman! She was patient, helpful, and kept me updated throughout the process. She made sure I understood everything that was happening. Couldn't have asked for better suppor... See more
Company replied
Justin was very helpful from the get go! Explained everything clearly and ensured we were happy with all aspects before continuing. Patient when it came to multiple questions! Thank you so much f... See more
Company replied
I’m very happy with the service I received from Close Finance and especially from Justin. He was professional, helpful, and guided me clearly through the whole loan process. Everything was handled smo... See more
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Company details
Written by the company
At Close Finance C.I, we offer a range of flexible personal and business loans to individuals and businesses in the Channel islands - Jersey and Guernsey. We have been providing the islands with friendly, prompt and professional services for over 50 years. With quick decisions made locally, Close Finance are your financial friends.
Contact info
Conway House, Conway Street, JE45SR, St Helier, Jersey
- 0153420737341
- enquiries@closefinanceci.com
- closefinanceci.com
4.8
Excellent
112 reviews
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Justin Hagger
Hi,
As a dealer I use Close Finance and Get looked after buy Justin Hagger who always been very helpful and would highly recommend him.
22 April 2026
Unprompted review
Reply from Close Finance CI
Hi Craig,
Thanks so much for leaving a review!
We're happy to hear that you are looked after so well by Justin.
We really appreciate your recommendation and thank you for your feedback.
Best wishes,
Close Finance CI
Simply the best
As a dealer I have worked with Justin and the rest of the team for a number of years with continuous good service. Always happy to help and will go the extra mile to help customers get the best experience possible. 100% would recommend to friends, family, and any of my clients.
22 April 2026
Unprompted review
Reply from Close Finance CI
Hi Nathan,
Thanks so much for leaving a review!
We appreciate your long-term partnership and are so glad to hear that you consistently receive good service.
It's great to know that Justin's efforts to provide the best possible experiences are recognised.
Thank you for your recommendation!
Best wishes,
Close Finance CI
My experience with Close Finance was…
My experience with Close Finance was not positive. I would not recommend them. I found the interest rates high, communication aggressive, and there was a lack of transparency. I wouldn’t use them again.
17 April 2026
Unprompted review
Reply from Close Finance CI
Hi Andy,
We're sorry to hear this.
We’re unable to locate an agreement or quote in your name.
Can we please check if your review and experience is definitely meant for Close Finance CI (Channel islands)?
If so, we’d really value a conversation with you so we can understand more on the matter. If you’re happy to talk to us, please call 01534 737341 or email enquiries@closefinanceci.com
Thank you,
Close Finance CI
Marie Booth has always been so Efficient
Marie Booth has always been so efficient and forthcoming with information on what package would work for us.She is a Credit to Close Finance without any shadow of doubt.
13 April 2026
Unprompted review
Reply from Close Finance CI
Hi Bob,
Thank you very much for leaving a review.
We're so happy to hear that Marie was so helpful and efficient in finding the right product for you.
We appreciate you acknowledging her dedication!
Best regards,
Close Finance CI
Matthew from the motor underwriting team.
Matthew is a credit to the team, he’s always polite, engaging and explains any situation very well. His easy-going nature makes him a pleasure to deal and chat with, and keeps me coming back to Close finance everytime.
Close finance would be a lesser place without him, for sure.
10 April 2026
Unprompted review
Reply from Close Finance CI
Hi Neil,
Thank you very much for leaving a review.
We're happy to hear that you consistently have such a positive experience!
It's great to know that Matt's helpful and friendly approach makes you feel valued. Thank you for your kind words and continued loyalty.
Best regards,
Close Finance CI
I contacted Close Finance on Tuesday to…
I contacted Close Finance on Tuesday to enquire if they could assist me with debt consolidation. I was contacted by Marie and all I can say is wow, she was professional, kind and supportive. Within just a few days I have had a weight lifted off my shoulders and I can’t thank Marie enough, she is a credit to her employer! Excellent service from start to finish - one very happy customer!
9 April 2026
Unprompted review
Reply from Close Finance CI
Hi Bradley,
We're so happy to hear that you had such a positive experience!
It's wonderful to know that Marie was able to provide you with professional, kind, and supportive service.
Thank you or sharing your feedback; we really do appreciate it!
Best regards,
Close Finance CI
Exceptional help in a difficult situation
I’ve used their loan services three times now, and each application was approved without issues. Every experience has been smooth and reassuring, which is why I keep coming back.
What really stood out to me was the level of care and professionalism, especially from Marie, who handled everything. She didn’t treat me like just another client—she genuinely saw me as a person. She took my situation seriously, listened, and gave me confidence that they would be able to help.
At a time when I was stranded and urgently needed a car for work, they made it happen. I’m truly grateful for the support and would highly recommend their service to anyone looking for a team that actually cares.
30 March 2026
Unprompted review
Reply from Close Finance CI
Hi Chandy,
Thanks very much for leaving a review.
We're so glad to hear that your experiences with us have been consistently smooth and reassuring.
It's wonderful knowing the loan applications were approved without issues!
We appreciate your kind words about Marie and are happy we could provide support during a difficult time.
All the best,
Close Finance CI
Professional & Understanding
I enquierd about a loan due to previously being with Close Finance & from start to Finish Justin was amazing! Very professional & explained everything at a level I understood - Previously to this I had a Car on Finance with them & when I wanted to pay the rest of my Car off Lucy was incredible aswell, professional, polite & said for me to not hesitate if I needed them in the future & here I am :)
2 April 2026
Unprompted review
Reply from Close Finance CI
Hi Chantelle,
Thanks so much for leaving a review.
We're really happy to hear that you had a positive experience with Justin and Lucy.
We appreciate your kind words regarding the professionalism and clarity provided during your loan enquiry and previous car finance journey.
Thank you for your feedback and repeat business!
Best wishes,
Close Finance CI
Highly Professional and Efficient – Great Support from Lucy
I have been using Close Finance CI for some time and have always found their service to be reliable and efficient. Most recently, I used them to finance the purchase of a vehicle, and the experience was excellent from start to finish.
Lucy was particularly helpful throughout the process—professional, knowledgeable, and responsive to any questions I had. She ensured everything was handled smoothly and without any issues. I would highly recommend Lucy for her outstanding support and expertise.
I would highly recommend Close Finance CI to anyone seeking a straightforward and dependable finance solution.
25 March 2026
Unprompted review
Reply from Close Finance CI
Hi Shak,
We're so happy to hear that you had a reliable and efficient experience with our services.
We really appreciate your positive feedback regarding the vehicle purchase and the support provided by Lucy.
It's great to know that everything was handled smoothly.
Thank you for recommending our finance solutions.
Best regards,
Close Finance CI
Justin was very helpful from the get…
Justin was very helpful from the get go!
Explained everything clearly and ensured we were happy with all aspects before continuing.
Patient when it came to multiple questions!
Thank you so much for everything, we’re very much looking forward to our wedding, with the pressure relieved costs-wise.
19 March 2026
Unprompted review
Reply from Close Finance CI
Thanks so much for leaving a review!
We're so happy to hear that the information provided was clear and helpful, and we appreciate you mentioning the patience shown.
Thank you so much for your kind words about the service you received from Justin.
We wish you all the best as your wedding approaches!
Best wishes,
Close Finance CI
Friendly Service
Very quick turnaround and fantastic customer service given by professional and friendly members of staff .
12 March 2026
Unprompted review
Reply from Close Finance CI
We're happy to hear that you received quick service from our professional and friendly staff. Thank you for your fantastic feedback; we really do appreciate it!
Kind regards,
Close Finance CI
Professional, friendly and personal service
Marie jumped through hoops to organise financing a business project and without her professionalism and tireless effort the project wouldn't have got off the ground. Excellent company to deal with.
26 February 2026
Unprompted review
Reply from Close Finance CI
Hi Matt,
Many thanks for leaving a review.
We're so happy to hear that the financing for your business project was successfully organised.
We appreciate you acknowledging Marie's dedication in helping to get your project started.
Thank you for your positive feedback!
Best wishes,
Close Finance CI
Forever grateful!
I was grateful for the time, support and professionalism I received from Close Finance, they turned things around for me on the same day to get my dream car on the anniversary of my close relatives passing which is what I wanted to do all along. The hard work and determination and passion for helping me shined through. They called me back to let me know how far up the queue I was to reassure me of the process time and constantly reassured me of the situation. Thank you again, especially Marie, you are a star! X
12 January 2026
Unprompted review
Reply from Close Finance CI
Hi Michael,
Thank you for leaving a review!
We're so happy we could support you in getting your dream car, especially on such a significant anniversary.
It's wonderful to hear that our dedication and hard work shone through!
We appreciate your kind words and thank you for acknowledging our efforts, especially Marie's, to keep you informed and reassured.
Bes wishes for now,
Close Finance CI
Cleone and the team were so responsive
Cleone and the team were so responsive, professional and super speedy with a decision - would definitely recommend
6 January 2026
Unprompted review
Reply from Close Finance CI
Hi Sarah,
Many thanks for leaving a review.
We're so happy to hear that Cleone and our team provided you with such prompt and professional service.
Thank you for recommending us; we appreciate your positive feedback!
Best regards,
Close Finance CI
Professional and Efficient
Great service, friendly, extremely efficient and professional and responded promptly when put under pressure during a very busy period! would definitely recommend.
5 January 2026
Unprompted review
Reply from Close Finance CI
Hi Lorraine,
Thanks so much for leaving a review.
We're happy to hear that you found our service great and efficient, even during a busy time!
We appreciate your recommendation and value your positive feedback - thank you.
Best regards,
Close Finance CI
Great service from Marie and Cleone and…
Great service from Marie and Cleone and team . Very helpful and efficient
31 December 2025
Unprompted review
Reply from Close Finance CI
Hi Sam,
Thank you for leaving a review.
We appreciate your kind words!
We're happy to hear that our Jersey team was helpful and efficient for you.
Thank you for your positive feedback.
Close Finance CI
All very positive
All very positive. Responsive but not at all pushy. Very clearly explained in a friendly relaxed manner. Thankyou Justin & colleagues.
17 December 2025
Unprompted review
Reply from Close Finance CI
Hi Claire,
Thank you very much for leaving a review.
We're happy to hear that you had such a positive experience!
We appreciate your kind words regarding our Guernsey team's friendly and helpful approach.
Best regards,
Close Finance CI
Ease of applying and help
I have used close finance for personal finance and car finance and each time it has been Marie who has helped me to achieve exactly what I needed with straight forward advice and guiding me to the right product she made me feel welcome every step of the way and helped me achieve success in both my applications .I highly recommend close finance for their professional approach and treating everyone as special
5 December 2025
Unprompted review
Reply from Close Finance CI
Dear Arthur,
Thank you so much for leaving a review.
We're happy to hear that you had a positive experience with our services.
We really do appreciate your kind words and are so glad that you felt welcome and supported by Marie throughout your applications.
Thank you for recommending us!
All the best for now,
Close Finance CI
Efficient service
Efficient, clear process with a personal service from the Guernsey office.
3 December 2025
Unprompted review
Reply from Close Finance CI
Hi Miya,
Thank you for leaving a review.
We're happy to hear that you found our process efficient and clear, with personal service from our Guernsey office.
Thank you for the feedback!
Best regards,
Close Finance CI
Superb customer service
After contacting Justin to establish my options he was really helpful, in terms of what was available to me, the terms of which I could take any loan and the turnaround time. When I saw him to sign the relevant documents he was careful to ensure I understood all of the terms and conditions of the loan and what to expect from the company. A credit to Close Finance in Guernsey.
3 December 2025
Unprompted review
Reply from Close Finance CI
Hi Sarah,
Thanks so much for leaving a review.
We really appreciate you sharing your positive experience.
We're so glad to hear that you found the information helpful and that the terms were clearly explained by Justin. Thank you for acknowledging Justin's careful attention to detail.
Best regards,
Close Finance CI
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