I had a little problem and spoke to Molly, who was absolutely amazing from start to finish. She was so helpful, reassuring, and went out of her way to sort everything for me. She even replied to me on... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I always use clip hair extensions, in fact I started off using their weave but recently switched to clip ins- ive also tried their halo. They are incredible quality and the customer service is amazing... See more
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Highly recommended! Decent high quality, thick double weft 18” human clip in hair extensions. Colour match is perfect, well packaged and delivery is so quick. Always pleased with my purchases, never... See more
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I have used your hair extensions on 3 different clients all 3 were happy the hair felt good and lasted well. I use your shampoo and conditioner and always recommend my clients do as well. I feel there... See more
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Company details
About Cliphair
Written by the company
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Written by the company
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Contact info
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
- +44 3450 211 311
- customerserivce@cliphair.co.uk
- cliphair.co.uk
4.0
Great
3K reviews
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Hair is amazing lovely and thick I will…
Hair is amazing lovely and thick I will definatly be ordering from this company again
1 May 2026
Unprompted review
Reply from Cliphair
Hi Jacqie
We’re so pleased to hear you’re loving your hair! It’s wonderful that you found it thick and amazing, and we’re delighted you’ll be ordering again.
Love,
The Cliphair Team ✂️💜
Amazing
Easy, fast delivery and great service hair is amazing quality lasts months with the correct maintenance. Only company I’ll use for my tape extensions
28 April 2026
Reply from Cliphair
Hi Jade
We’re so pleased to hear you’re happy with your tape extensions!
It’s wonderful that you’re enjoying the quality, fast delivery, and service — and that they last so well with proper maintenance. Thank you for your loyalty and trust in us!
Love,
The Cliphair Team ✂️💜
my order never arrived
30 April 2026
Reply from Cliphair
Hi Marzieh
Thank you for your review.
We’re sorry to hear that you have not yet received your order.
From the tracking information, we can see that delivery was attempted but the secure PIN code required was not available at the time, so the courier was unable to complete the delivery. This PIN is provided in the tracking updates sent prior to delivery and is required to ensure the parcel is handed over securely.
As mentioned on our email correspondence, as a result, the parcel is now being returned back to us. Once it is received, we will arrange for it to be resent to you as quickly as possible.
If you need any further assistance in the meantime, please don’t hesitate to contact our customer service team.
Kind regards,
The Cliphair Team
Absolutely the worse hair ever
Absolutely the worse hair ever. Not even a week old and it’s been washed once and it’s rotten. It’s going in the bin.
30 April 2026
Reply from Cliphair
Hi Megan
Thank you for your review.
We’re very sorry to hear that you’re unhappy with your hair and understand how disappointing this must be.
As we had not received any direct contact from you regarding this issue, we have now emailed you directly so that we can look into this further and assist you.
All of our hair is 100% human Remy hair and undergoes thorough quality checks before being dispatched. We take concerns like this seriously and would really appreciate the opportunity to review the issue and help resolve it for you.
Please check your inbox (including your spam/junk folder) and respond to our email so we can assist you further.
Kind regards,
The Cliphair Team
Easy delivery and easy to choose what…
Easy delivery and easy to choose what product was preferred.
27 April 2026
Reply from Cliphair
Hi Jennifer
We’re so pleased to hear you had a smooth experience! It’s wonderful that delivery was easy and that choosing the right product felt simple for you.
Love,
The Cliphair Team ✂️💜
The best hair I have ordered 2 of these…
The best hair I have ordered 2 of these in different sizes one very long and one not so long! So easy to clip in and can’t tell !
9 April 2026
Unprompted review
Reply from Cliphair
Hey!
We’re so pleased to hear you’re loving your extensions! It’s wonderful that you’ve found both lengths so easy to use and that they blend so naturally you can’t tell you’re wearing them.
Love,
The Cliphair Team ✂️💜
Quality of hair
I bought three packs of pretaped human hair extensions, 24” bleached, the hair instantly fuzzed at the bottom after one tone of four minutes and a wash ( so nothing I had done wrong ) and now having to have the ends removed as they’re matted, they don’t feel like over three hundred pounds worth of hair, maybe blended with synthetic as this simply doesn’t act like human hair would,I could be wrong I could just have a bad batch, up until the last four inches the hairs lovely but I bought these not because I wanted them because I needed them as I had a traumatic experience with my waist length hair being cut off - I was so looking forward to feeling myself again and I’m just disappointed, they will do for now as despite not being quite what I wanted it’s better than the state of my natural hair currently, in all fairness I am waiting for a response I only sent yesterday when fitting them and noticing, the delivery was super quick I can’t fault for that, but I do think for the cost especially now having to cut couple inches off ( if I wanted shorter I wouldve paid for shorter but I’ve paid for the length).
28 April 2026
Reply from Cliphair
Hi Lilly
Thank you for your review.
We’re very sorry to hear about your experience and understand how important this purchase was for you, especially given your circumstances. We appreciate you taking the time to share such detailed feedback.
We would like to reassure you that all of our extensions are made from 100% human Remy hair and do not contain any synthetic fibres. Every batch also goes through strict quality control inspections and testing prior to dispatch to ensure it meets our standards.
As you have only recently contacted us, we can confirm that our team has emailed you in response and is currently awaiting your reply so that we can investigate this further and assist you properly. Issues such as dryness or matting at the ends can sometimes be influenced by toning, heat, or aftercare, and we would really like the opportunity to review your case in detail once we hear back from you.
Please check your inbox (including junk/spam folders) and respond to our email so we can help resolve this for you as quickly as possible.
Kind regards,
The Cliphair Team
Reply from Cliphair
Hi Kate
We’re so pleased to hear you’re happy with the quality! It’s wonderful that the product met your expectations.
Love,
The Cliphair Team ✂️💜
Fast service and clean packaging
24 April 2026
Reply from Cliphair
Hi Claire
We’re so pleased to hear you’re happy with your order! It’s wonderful that the service was fast and the packaging arrived clean and well-presented.
Love,
The Cliphair Team ✂️💜
I am new to clip hair and I am so…
I am new to clip hair and I am so thrilled with the service and convenience - I ordered a set of extensions which happened to be the wrong length. All I had to do was send it back they sent me a link to pay the difference and the exchange is done, nowhere else would be quite so straight forward. On top of that the quality of the hair is second to none. Thank you
24 April 2026
Reply from Cliphair
Hey Fern
We’re so pleased to hear your first experience with Cliphair has been such a positive one!
It’s wonderful that the exchange process was straightforward for you and that our team could make everything simple and convenient.
We’re also delighted you’re loving the quality of the hair — thank you for your kind feedback!
Love,
The Cliphair Team ✂️💜
Beat hair extentions ive bought
Beat hair extentions ive bought. They are so soft. I have purchased the tapes twice now, a pony tail, and now about to order a weave for a change! Im so excited x
5 February 2026
Unprompted review
Reply from Cliphair
Hi Robyn
We’re so pleased to hear you’re loving your extensions!
It’s wonderful that you’ve found them soft and have enjoyed trying different styles with tapes and a ponytail — and now a weave too!
We’re excited for you and really appreciate your continued support.
Love,
The Cliphair Team ✂️💜
I've used clip hair for nearly 6 years…
I've used clip hair for nearly 6 years now and I wouldn't go anywhere else . I tbink the quality of the hair is absolutely amazing . I get at least 10 months out of a set and I can normally get it to last me just over 1 year when I look after it correctly and get it maintained at the correct time but even if I don't get it maintained at the correct time they still look as good as they did when I first bought them
1 May 2026
Unprompted review
Reply from Cliphair
Hey Shantell
We’re so pleased to hear you’ve been with Cliphair for so long! It’s wonderful that you continue to love the quality and longevity of the hair, and that your extensions still look great even with varied maintenance.
Thank you for your loyalty and lovely feedback over the past 6 years — it truly means a lot to us!
Love,
The Cliphair Team ✂️💜
hair feels really nice
hair feels really nice so far. Great colour and thick top to bottom. really happy to be fair
1 May 2026
Unprompted review
Reply from Cliphair
Hi Mia
We’re so pleased to hear you’re happy with your extensions so far! It’s wonderful that you love the colour and that the hair feels thick from top to bottom. Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
The hair is always Amazing
The hair is always Amazing! I bought my first set last year and it made such a difference to my confidence! This year when repurchasing I spoke with Sarah from the customer service team and she was an absolute dream, so so helpful! Couldn’t recommend them more!
30 April 2026
Unprompted review
Reply from Cliphair
Hi Charley
We’re so pleased to hear your experience has been so positive! It’s wonderful that your first set made such a difference to your confidence, and that your recent purchase was just as smooth. We’re especially happy to hear Sarah was so helpful — we’ll be sure to pass your kind words on to her.
Thank you for your lovely recommendation!
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hey Brogan
We’re so pleased to hear you’re happy with your order! It’s wonderful that the delivery was quick and you’re loving the hair.
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hi Merisha
Thank you for your review.
We’re very sorry to hear that you believe you have not received your order and understand how frustrating this must be.
As we had not received any direct contact from you regarding this matter, we have now emailed you directly so that we can gather further information and assist you as quickly as possible.
Once we receive your reply, our team will be able to investigate this with the courier and work towards a resolution for you.
Please check your inbox, including your junk or spam folder, and respond when convenient so we can help further.
Kind regards,
The Cliphair Team
I had a really great experience with…
I had a really great experience with Cliphair! The quality of the hair extensions is amazing—super soft, natural-looking, and they blend perfectly with my own hair. They’re easy to clip in and feel secure without being uncomfortable, which makes them ideal for both everyday wear and special occasions.
The ordering process was simple, and delivery was quick, which was a big plus. I also appreciated the range of shades available, making it easy to find a perfect match.
Overall, I’m really happy with my purchase and would definitely recommend Cliphair to anyone looking for high-quality, reliable hair extensions!
24 September 2025
Reply from Cliphair
Hi Beth
We’re so pleased to hear you had such a great experience with Cliphair! It’s wonderful that you found the extensions soft, natural-looking, and a perfect blend with your own hair. We’re also delighted they feel secure and comfortable for both everyday wear and special occasions.
It’s great to know the ordering process was simple, delivery was quick, and that our shade range helped you find the perfect match. Thank you so much for your lovely feedback and recommendation — it truly means a lot to us!
Love,
The Cliphair Team ✂️💜
I had a query and Sarah dealt with it
I had a query and Sarah dealt with it. She put me at ease, I called feeling stressed and left the call feeling reassured and very happy and relieved. She was easy to talk to and empathic. It’s not often you get 10/10 service so I felt it was necessary to leave a review for her x
30 April 2026
Unprompted review
Reply from Cliphair
Hi Manisha
We’re so pleased to hear Sarah was able to help and turn your experience around. It’s wonderful that she made you feel at ease, reassured, and relieved — that level of care is exactly what we strive for.
We’ll be sure to pass your kind words on to Sarah, she’ll be delighted to know she made such a difference.
Thank you for taking the time to leave this lovely review for her.
Love,
The Cliphair Team ✂️💜
Brilliant customer service
Brilliant customer service. Briony was so helpful and her reply was prompt. My issue was solved quickly, very grateful.
29 April 2026
Unprompted review
Reply from Cliphair
Hi Rachel
We’re so pleased to hear you had such a positive experience with our customer service! It’s wonderful that Briony was so helpful, replied promptly, and resolved your issue quickly.
We’ll be sure to pass on your kind words to her.
Love,
The Cliphair Team ✂️💜
Sadly I can only give a maximum of five…
Sadly I can only give a maximum of five stars if I could, I would give you hundreds.
What a beautiful, polite and comprehensive service you provide.
You are all so very kind and helpful and it’s a pleasure to call and speak to you and I even look forward to my emails.
Your product knowledge is invaluable, you are all simply delightful to deal with.
Your products are absolutely en-pointe, I will definitely be ordering more and more and I concur with all of the other fabulous reviews, you guys deserve every one of them. xxx
29 April 2026
Unprompted review
Reply from Cliphair
Hi Gabby
We’re truly grateful for your incredibly kind words! It’s wonderful to hear that you’ve had such a positive experience with our team and that you feel so well supported whenever you reach out.
Knowing you enjoy both our service and products means the world to us, and we’re so pleased to have earned your trust and continued support.
Love,
The Cliphair Team ✂️💜
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