Honestly amazing service! Everything went wrong with my first delivery but this was 100% Evri’s fault — they are so unreliable and caused problems & delays, nothing wrong at all with Cliphair themsel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always use clip hair extensions, in fact I started off using their weave but recently switched to clip ins- ive also tried their halo. They are incredible quality and the customer service is amazing... See more
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I had a little problem and spoke to Molly, who was absolutely amazing from start to finish. She was so helpful, reassuring, and went out of her way to sort everything for me. She even replied to me on... See more
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I have used your hair extensions on 3 different clients all 3 were happy the hair felt good and lasted well. I use your shampoo and conditioner and always recommend my clients do as well. I feel there... See more
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Company details
About Cliphair
Written by the company
Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.
Explore the Full Freedom of Cliphair Extensions
Written by the company
- Multiple categories, styles and shades
- At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.
Trusted Not to Compromise on Quality
Customer service you can count on!
At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions.
Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.
Contact info
Unit 1 Watermill House, Restmor Way, SM6 7AH, London, United Kingdom
- +44 3450 211 311
- customerserivce@cliphair.co.uk
- cliphair.co.uk
4.1
Great
3K reviews
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Brilliant customer service
Brilliant customer service. Briony was so helpful and her reply was prompt. My issue was solved quickly, very grateful.
29 April 2026
Unprompted review
Reply from Cliphair
Hi Rachel
We’re so pleased to hear you had such a positive experience with our customer service! It’s wonderful that Briony was so helpful, replied promptly, and resolved your issue quickly.
We’ll be sure to pass on your kind words to her.
Love,
The Cliphair Team ✂️💜
Sadly I can only give a maximum of five…
Sadly I can only give a maximum of five stars if I could, I would give you hundreds.
What a beautiful, polite and comprehensive service you provide.
You are all so very kind and helpful and it’s a pleasure to call and speak to you and I even look forward to my emails.
Your product knowledge is invaluable, you are all simply delightful to deal with.
Your products are absolutely en-pointe, I will definitely be ordering more and more and I concur with all of the other fabulous reviews, you guys deserve every one of them. xxx
29 April 2026
Unprompted review
Reply from Cliphair
Hi Gabby
We’re truly grateful for your incredibly kind words! It’s wonderful to hear that you’ve had such a positive experience with our team and that you feel so well supported whenever you reach out.
Knowing you enjoy both our service and products means the world to us, and we’re so pleased to have earned your trust and continued support.
Love,
The Cliphair Team ✂️💜
Very disappointed
I am very disappointed with the quality of the hair I received, I have tried to contact via email and received no reply
21 April 2026
Reply from Cliphair
Hi Perrie
Thank you for your review.
We’re very sorry to hear that you’re disappointed with your experience.
We have checked our records and can confirm that a response was sent to your email a few days ago, and we are currently awaiting your reply so that we can assist you further.
We have also sent a follow-up email today to ensure you receive our communication.
Please kindly check your inbox, including your junk or spam folder, as our replies can sometimes be redirected there.
Once we hear back from you, our team will be more than happy to look into your concerns and work towards a resolution.
Kind regards,
The Cliphair Team
I’ve been buying invisible tapes for…
I’ve been buying invisible tapes for two years now. My hair is super thin and short. Clip hair tapes are beautiful and last me at least 6 months +. I’ve tried a variety of shades of blonde too, with every pack being beautifully soft and long lasting - no frizz. I use heat daily and I find them low maintenance for me personally. Love the quality and fast delivery! I made a mistake with my order and I emailed customer service and they couldn’t be anymore helpful. Customer service representative Briony was so quick to deal with my order and I couldn’t have asked for someone more professional! I definitely felt valued as a loyal customer and Briony literally catered to my needs as I had a professional hair appointment booked and needed the extensions and help asap! I received my order the next day with free samples. My tapes have been fitted and they’re perfect!
23 April 2026
Unprompted review
Reply from Cliphair
Hi Aimee
We’re so happy to hear about your experience with our invisible tape extensions! It’s wonderful that they’ve worked so well for your hair type, staying soft, low-maintenance, and long-lasting even with daily heat styling.
We’re also really pleased our customer service team, and Briony in particular, could support you quickly and get everything sorted in time for your appointment.
Thank you for your continued loyalty and for sharing such detailed feedback — it truly means a lot to us!
Love,
The Cliphair Team ✂️💜
Staff at clip hair are so friendly and…
Staff at clip hair are so friendly and helpful. Colour match is amazing. Hair feels and looks amazing.
Delivery was fast ❤️
So many people have complimented me on my hair.
Definitely be using again
28 April 2026
Unprompted review
Reply from Cliphair
Hi Karra
We’re so pleased to hear you’re loving your experience with Cliphair! It’s wonderful that the colour match, hair quality, and fast delivery all impressed you — and even better that you’ve had so many compliments.
Thank you for your kind words and support!
Love,
The Cliphair Team ✂️💜
Fantastic company
The customer service I received off them was outstanding thankyou so very much fantastic team
28 April 2026
Unprompted review
Reply from Cliphair
Hi Susan
We’re so pleased to hear you had such a great experience with our team! It’s wonderful that you felt well supported and happy with the service you received. Thank you for your kind words!
Love,
The Cliphair Team ✂️💜
Always happy with cliphair they get my…
Always happy with cliphair they get my length and shade in so fast very good customer service been with them for many years now x thanks for making me feel very confident with my hair x
28 April 2026
Unprompted review
Reply from Cliphair
Hey Sarah
We’re so pleased to hear you’ve been happy with Cliphair for so many years! It’s wonderful that we can always get your length and shade to you quickly, and that our customer service continues to meet your expectations.
Most of all, hearing that we’ve helped you feel confident with your hair means the world to us. Thank you for your continued loyalty and support!
Love,
The Cliphair Team ✂️💜
great hair and service
great customer service, quick to resolve queries and show genuine interest in retaining customers. The hair quality is good, super soft and silky. I bought hair extensions, hair extensions holder and 2 brushes which complement the hair extensions really well and make daily care for them much easier!
28 April 2026
Unprompted review
Reply from Cliphair
Hi Deii
We’re so pleased to hear you’ve had such a great experience with us!
It’s wonderful that our team could resolve your queries quickly and that you felt genuinely cared for throughout.
We’re also delighted you’re loving the soft, silky quality of the hair and that the accessories have made daily care even easier. Thank you for your lovely feedback!
Love,
The Cliphair Team ✂️💜
Quick response and sorted out my…
Quick response and sorted out my delivery with no issues at all! Extensions turned up and within the time frame and great condition as always!
20 April 2026
Reply from Cliphair
Hi Hannah
We’re so pleased to hear everything was sorted quickly and smoothly for you! It’s wonderful that your delivery issue was resolved with no hassle and that your extensions arrived on time and in great condition.
Thank you for your continued support!
Love,
The Cliphair Team ✂️💜
Reply from Cliphair
Hey
We’re so pleased to hear you’re impressed with the quality! It’s wonderful that you’re loving your hair and had such a positive experience.
Love,
The Cliphair Team ✂️💜
Always order my tape extensions from…
Always order my tape extensions from here they are great quality very satisfied with service
21 April 2026
Reply from Cliphair
Hi Melanie
We’re so pleased to hear you’re consistently happy with your tape extensions! It’s wonderful that you’re satisfied with both the quality and the service. Thank you for your continued support!
Love,
The Cliphair Team ✂️💜
Partner ordered hair extensions and…
Partner ordered hair extensions and they have gone like state and they are tangled and matted after two days and they haven’t been touched not been washed or nothing after personal issues this have left her feeling depressed.PLEASE DO NOT BUY THIS PRODUCT❗️❗️❗️
26 April 2026
Unprompted review
Reply from Cliphair
Hi Jordan
Thank you for your review.
We’re very sorry to hear that your partner is unhappy with the extensions and understand how upsetting this must be, especially given the circumstances you have mentioned.
We can confirm that you have contacted our customer service team and that we have responded. We are currently awaiting your feedback so that we can investigate this further and provide the most appropriate assistance.
All of our hair undergoes thorough quality checks, and we take concerns such as this very seriously. We would really appreciate the opportunity to work with you to understand the issue and help resolve it as quickly as possible.
Please reply to our most recent email when convenient, and our team will be happy to assist further.
Kind regards,
The Cliphair Team
I am very unhappy
I am very unhappy, I paid £400 for hair extensions, I have had them in 2 days and they have split and feel like straw I am deeply deeply upset I purchased these to help with my self confidence, I had to save up for these as I am single mum and a mum to 1 child with autism, I feel like I have been robbed I am so sad the effect this has had on me is terrible. Please do not buy these hair extensions
25 April 2026
Unprompted review
Reply from Cliphair
Hi Els
Thank you for your review.
We’re very sorry to hear how upset and disappointed you feel, and we truly regret that this experience has caused you distress. We understand this purchase was important to you, and we’re sorry to read how much it has affected your confidence.
Unfortunately, as no order details or contact information have been provided, we are unable to locate your order or investigate the matter further at this time.
All of our hair extensions undergo thorough quality checks, and concerns of this nature are taken very seriously.
We would genuinely like the opportunity to look into this for you and help find a resolution.
Please contact our customer service team at customerservice@cliphair.co.uk with your order details, and we will be more than happy to assist you further as quickly as possible.
Kind regards,
The Cliphair Team
Can recommend clip hair
Can recommend clip hair
Service and products
A lady called Lynn in customer services helped me out with a delivery issue
(No fault of clip hair) and resolved the issue for me. Excellent service
18 April 2026
Reply from Cliphair
Hi Craig
We’re so pleased to hear you had a great experience! It’s wonderful that Lynn was able to help resolve your delivery issue quickly and provide excellent support. We’ll be sure to pass on your kind words to her.
Thank you for recommending Cliphair!
Love,
The Cliphair Team ✂️💜
Hair extensions are 2nd to none great…
Hair extensions are 2nd to none great service.
Will certainly be ordering again
20 April 2026
Reply from Cliphair
Hey Tina
We’re so pleased to hear you’re happy with your extensions! It’s wonderful that you’ve had such a great experience with our service, and we look forward to your next order.
Love,
The Cliphair Team ✂️💜
I’m so happy with my extensions
I’m so happy with my extensions. I bought 16 inch espresso melt & chesnut. The salon was blown away when I went for a fitting, color & quality so good!
17 April 2026
Reply from Cliphair
Hi Joanna
We’re so pleased to hear you’re loving your Espresso Melt & Chestnut extensions! It’s wonderful that both the colour and quality impressed you — and even your salon was blown away at your fitting.
Thank you for sharing your experience!
Love,
The Cliphair Team ✂️💜
Order never recieved
Order never recieved. Couriers just seen to leave parcels anywhere these days with zero respect. Also no refund! Mortified, will not be ordering from here again
20 April 2026
Reply from Cliphair
Hi Sarah
Thank you for your review.
We’re very sorry to hear that you believe your order has not been received and understand how frustrating this situation must be.
As this order was placed via TikTok Shop, all delivery issues are reviewed using the courier’s tracking data, delivery route information, and proof of delivery images, which are currently under review. We can see that a safe place delivery request was made and the courier has provided confirmation in line with this instruction.
At this stage, the matter is being investigated in full on an individual basis, and we will provide you with an update as soon as the review has been completed.
We appreciate your patience while this is being looked into and assure you that your case has not been closed.
Kind regards,
The Cliphair Team
Hair extensions are beautiful
Hair extensions are beautiful. They are very much worth the money. Perfect color match to my hair too.
2 March 2026
Reply from Cliphair
Hi Pamela
We’re so happy to hear you’re loving your extensions! It’s wonderful that the colour match is perfect and that you feel they’re great value for money.
Love,
The Cliphair Team ✂️💜
Super fast delivery the colour of the…
Super fast delivery the colour of the extensions are beautiful and the quality amazing
20 April 2026
Reply from Cliphair
Hi Sharon
We’re so pleased to hear you’re happy with your order!
It’s wonderful that the colour is beautiful, the quality is amazing, and delivery was super fast.
Love,
The Cliphair Team ✂️💜
Amazing hair and 10/10 cutomer service…
Amazing hair and 10/10 cutomer service lynn at customer service is so friendly and proffesional will stick with cliphair they cant be better on quality 🙌
24 April 2026
Unprompted review
Reply from Cliphair
Hey
It’s amazing to hear you’re loving both the hair and our customer service! We’re so pleased Lynn made such a positive impression — we’ll be sure to pass on your kind words. Thank you for your support and loyalty!
Love,
The Cliphair Team ✂️💜
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