ClevGuard Reviews 941

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the excellent customer service, noting that their issues were resolved quickly and efficiently. Many people appreciate the prompt responses and the smooth, stress-free process provided by the support team. However, some customers also noted issues with the product itself, mentioning bugs, difficulties with installation, and that it did not always work as advertised. A few other people also felt that the user experience could be improved, with some expressing disappointment over subscription cancellations and unexpected additional purchases.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and quick responses... See more

Response time

Customers consistently note positive experiences with response time, highlighting quick and helpful... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many finding the app easy to set up and use,... See more

Product

Consumers find the product to be ambiguous, with some expressing significant disappointment due to advertised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very satisfied with the support I received from ClevGuard. Sara was friendly, professional, and very efficient in helping me resolve my issue. She understood the problem quickly and guided me thr... See more

Company replied

Rated 5 out of 5 stars

Im happy with the KidsGuard Pro program,it does it job as promised, I wish it wouldnt be necessary to access the target device everytime it needs an update. Also the voice messages on instagram stil... See more

Company replied

Rated 5 out of 5 stars

Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more

Company replied

Rated 5 out of 5 stars

I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dora is very helpful and resolved mg…

Dora is very helpful and resolved mg query very quickly. I am impressed

22 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Support from Sara is great

Support from Sara is great. Quickly responding and giving the best solution

24 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 2 out of 5 stars

Totally overpriced for what you get

Had some useful thanks, but overall, the application was not practical or user friendly.And did not collect the data as they claimed. not , such as the key logger, did not key log all the data and had delays. Sometimes the system went down GP. S wasn't very good and also, the camera feature was horrible overall worth nowhere near $50. Customer support is non-existent.

19 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Sorry for this inconvenience.
My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding.
Best regards,
Clevguard support

Rated 5 out of 5 stars

very helpful and quick response

very helpful and quick response

21 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

PRMN

Very efficient and exellant service

18 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

The app didn't work for me

The app didn't work for me, the support I received was prompt and my refund was issued immediately. Thanks goes to Nina for the support.

16 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Thank you for your customer service…

Thank you for your customer service sara, and thank you ClevGuard KidsGuard Pro.

15 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

So far so good

So far so good! Customer serivce was way more use- and helpful as my local dealer i had an issue with in a different case....
Special thanks to Ryan!

14 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Kidsguard Pro is a necessity for…

Kidsguard Pro is a necessity for navigating children to safe phone usage in in todays world. The record features for texts and phone calls was useful in providing evidence in an ongoing civil case.

12 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

easy installation

easy installation , good service

12 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Maisie was very helpful and provided a…

Maisie was very helpful and provided a quick resolution.

5 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Very supported team & quick response…

Very supported team & quick response response 👍👍👍🙏

17 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Great customer service and amazing…

Great customer service and amazing product. Thanks

30 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Very fast reply...thank

30 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Support team is quick in responding and…

Support team is quick in responding and provided required guidance and sorted issues diligently. especially Sara was very resourceful and polite and handled situation nicely.

25 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 1 out of 5 stars

Wrong information of the product

Wrong information of the product ! They said you don't need to have the physical access on the device you need to monitoring, but it's not ! I just said I don't want the subscription anymore and they said, wee can change the plan ! I don't want to hear about you anymore!

26 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Sorry for this inconvenience.
My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding.
Best regards,
Clevguard support

Rated 5 out of 5 stars

Needed help unsubscribing

Needed help unsubscribing. Super quick and professional. Had an agent named Sara who was an absolute darling and. Help me out with my problem with in 15 míns.

23 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Customer service satisfaction

My experience with Clevguard customer service was amazing satisfaction because they responded to me promptly and helped me immediately with my request. I totally recommend them because they are professional Thank you again.

21 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Prompt

Prompt, Clear and understood and resolved perfectly..Thanks Sara

21 July 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

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