ClevGuard Reviews 941

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the excellent customer service, noting that their issues were resolved quickly and efficiently. Many people appreciate the prompt responses and the smooth, stress-free process provided by the support team. However, some customers also noted issues with the product itself, mentioning bugs, difficulties with installation, and that it did not always work as advertised. A few other people also felt that the user experience could be improved, with some expressing disappointment over subscription cancellations and unexpected additional purchases.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and quick responses... See more

Response time

Customers consistently note positive experiences with response time, highlighting quick and helpful... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many finding the app easy to set up and use,... See more

Product

Consumers find the product to be ambiguous, with some expressing significant disappointment due to advertised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very satisfied with the support I received from ClevGuard. Sara was friendly, professional, and very efficient in helping me resolve my issue. She understood the problem quickly and guided me thr... See more

Company replied

Rated 5 out of 5 stars

Im happy with the KidsGuard Pro program,it does it job as promised, I wish it wouldnt be necessary to access the target device everytime it needs an update. Also the voice messages on instagram stil... See more

Company replied

Rated 5 out of 5 stars

Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more

Company replied

Rated 5 out of 5 stars

I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had an issue with my KidsGuard Pro…

I had an issue with my KidsGuard Pro subscription, and Maisie helped me quickly and professionally. She arranged a full refund for me and kept great communication throughout the process. Really appreciate her support!

12 October 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Kidsgurd

Dear Dora,
I would like to sincerely thank you for your support and assistance. Your help has been truly valuable to me. It’s a pleasure working with you, and I look forward to continuing our collaboration in the future.
Best regards,
[Hesenov Eldeniz]

7 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 4 out of 5 stars

The reponse and the solution is fair enough

The reponse is quick enough, also the problem has been solved with taking no longer.

4 October 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Reliability

It's not my 1st time, the responses have been swift and I am able to suspend my subscription before installation.

3 October 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Kidsguard pro excellent customer…

Kidsguard pro excellent customer service 👌

24 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

good responsive

24 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Kidsguard pro

I had a very good experience with Nina, she helped me to solve de problem very fast!!!

18 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

My representative's name is Sara

My representative's name is Sara, and the product is KidsGuard PRO. She's very attentive and quick.

17 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Amazing

Amazing
Thank you very much

15 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

It was great

11 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 1 out of 5 stars

STAY AWAY FROM THEM!

I am extremely disappointed with ClevGuard. I paid a significant amount of money for their software to keep my child safe, but it does not work. I have sent photos and videos showing the issues, yet no real solution has been provided.
They cancelled most of my subscription and only offered a partial refund, despite their policy allowing full refunds for products with serious technical problems. I feel exploited and robbed by this company — they are acting like a thief.
I would not recommend ClevGuard!

10 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Sorry for this inconvenience.
My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding.
Best regards,
Clevguard support

Rated 5 out of 5 stars

Kidsguard is working good for Android…

Kidsguard is working good for Android phone . They need to improve in iphone .I am happy with the technical support Ms.Elizabeth thanks for the technical support.Hope you can improve more in future

10 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Prompt reply

6 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Technical support & business management

Sara gave us all the information we needed for the purchase, she guided us through all the process, she was very kind.
Looking forward to keep in touch for future projects.

5 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Excellent customer service

I contacted your company regarding a software issue, and Sara, your employee, responded. Sara handled the issue promptly, proactively, and enthusiastically. This was a very positive experience. Please convey my gratitude to her, and please commend her. I will likely recommend your products to friends and family in the future because of the excellent after-sales service.

2 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

its a wonderful support form clevguard…

its a wonderful support form clevguard considering my problem and issuing refund for wrong purchase and timely response from customer care especially customer care executive "Elizabeth". i am very much happy with the services provided
thank you so much once agian

2 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

thanks a lot Dora

thanks a lot Dora, you are real a good person. May god bless you always.

1 September 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

I had some issues to resolve

I had some issues to resolve, and Sara, the Technical Support Specialist from customer service, was able to help me. She was very professional and caring. It was a pleasure interacting with her. Thank you!

29 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

Good experience

Good experience, friendly staff(Dora)

28 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

Rated 5 out of 5 stars

customer service

customer service: name, Dora

28 August 2025
Unprompted review
ClevGuard logo

Reply from ClevGuard

Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support

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