I am very satisfied with the support I received from ClevGuard. Sara was friendly, professional, and very efficient in helping me resolve my issue. She understood the problem quickly and guided me thr... See more
Company replied
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Review summary
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Im happy with the KidsGuard Pro program,it does it job as promised, I wish it wouldnt be necessary to access the target device everytime it needs an update. Also the voice messages on instagram stil... See more
Company replied
Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more
Company replied
I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more
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4.5
Excellent
941 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The team member Joy provided me with excellent technical support
19 July 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I made a mistake during the…
I made a mistake during the registration process, but Ivy was very kind and quick in resolving it. Thank you so much, I really appreciate it!
17 July 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Ada,was very understanding and helpful
14 July 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Prompt and Accurate Customer Service!
My inquiry was answered promptly and the information provided made it clear that the issue had been resolved. Maisie also included instructions on how to address the issue in the future should I ever need to do so. Thank you!
29 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Immediately help and Solution of the…
Immediately help and Solution of the Problem
3 July 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Joy and her team were really helpful
Joy and her team were really helpful. Even though we couldn’t get to a mutual decision. She stayed cooperative throughout the whole process and made good efforts to alleviate the problem
4 July 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Useful app
It's a really useful application and you will get all the things they promised.
Customer service also very helpful to provide the assistance in the minimum time possible, especially Sara the one helped me a lot.
Loved the app and service very much. Highly recommended.
13 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Support Joy answered very fast and…
Support Joy answered very fast and helped me effectively with my issues.
25 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
A great program
A great program. Saved my marriage as I figured out husband’s laptop was hacked and he was not the one visiting inappropriate websites on his laptop. Only left 4 stars as the instructions were very confusing to cancel my subscription and somewhere it said the payments are manual but it will charge you automatically. So after cancelling they took money out. Nevertheless, they issued 100% refund after back and forth emails. Recommend!
2 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Subscription Cancellation
Subscription was supposed to be cancelled 1 month previous, however still charged with no response from customer service.
18 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Sorry for this inconvenience.
My colleague will contact you to check if we can provide you with a solution to fix this. Thank you for your kind understanding.
Best regards,
Clevguard support
I am very impressed with using this…
I am very impressed with using this product and easy to use.
15 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Nice customer service
Don't know about the product - Kidsguard Pro 1 month, cause I changed my mind and didn't install it, but the customer service was prompt with my refund request. I received 60% back and still got to use the product for the aquired period if I wanted to. Dora was very helpfull.
13 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Good customer support
Good customer support, special thanks to KAYLEE . always supports very well , in every problem
14 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Thank u Sara…
I'm very happy with how fast and helpful Sara was replying to my email. Although she wasn't able to give me a full refund like I had requested she very nicely explained why and even offered me a partial refund when I wasn't actually owed one. So thank you Sara!
12 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Excellent customer service specially…
Excellent customer service specially thanks to Nina who provide me best customer support they provide me the best service I have experienced once again thanks to Nina
9 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Prompt answer to my request.
6 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Perfect and helpful technical support
My technical support specialist of kidsguard pro app, Nina is especially helpful and fast response. Thank you very much
4 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Very efficient technical support.
Very efficient technical support.
Maisie solved a technical problem brilliantly in a very short time.
Thanks again Maisie
1 June 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
To Joy the greatest customer service &…
To Joy the greatest customer service & support ever.
Thanks so much
31 May 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Ivy was really helpful and offer a…
Ivy was really helpful and offer a solution to my problem right away.
25 May 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
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