Honestly, I really love these lenses — the color is beautiful and they look so natural on my eyes 😍 But I’m a bit confused… nowhere did it mention that each pack comes with 3 pairs?? 🤔 Now I... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Product arrived sooner than estimated but they are not marked what eye was what. So that took finding prescription and marking my self. Haven't tried the contacts yet. But have had this brand in the... See more
Company replied
Clearly has always been my go to for contacts and glasses. The selection is unbelievably amazing. The prices are incredible and they shipped to you very quickly and very rarely if ever make any mistak... See more
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Company details
About Clearly
Written by the company
Clearly's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer. We also have stores across Canada, where you can pop in to test out frames in person or have your eyes examined by our partner optometrists.
Clearly's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.ca, you can rely on: 24/7 support in English and French, via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Contact info
401 W Georgia St, V6B 5A1, Vancouver, Canada
- 1-866-414-2326
- clearly.ca
4.3
Excellent
63K reviews
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Best glasses ever
I absolutely loved the glasses that I received and they were a great price.
1 May 2026
Reply from Clearly
Hi Kathleen! We're very happy to hear that you loved the glasses you received, and we appreciate you mentioning the great price! Thanks for your feedback. -RN
Super quick and easy
Super quick and easy! Definitely buying from clearly again. Quality products and delivery.
1 May 2026
Reply from Clearly
Hi Val! We're so happy to hear that your experience was super quick and easy, with quality products and delivery! We appreciate you buying from us again. -RN
Reply from Clearly
Hi Sarah, we are so sorry that your order has not arrived. We'll look into the delivery immediately to see what happened. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD
Very good service, thank you!
The well designed web site allowed me to easily find what I needed, at a fair price. The eyeglasses have been ready for delivery, as advertised. The product has been brought to my door by a friendly courier, on time. I have missed to take his name, my best regards to him.
1 May 2026
Reply from Clearly
Alexandru! We're happy to hear that our well-designed website allowed you to easily find what you needed at a fair price. We appreciate your positive feedback regarding the timely delivery by our friendly courier. Thank you! -RN
Reply from Clearly
Hi Natasha! We're so happy to hear our website is easy to use, and the shipping was fast! We appreciate your great feedback regarding our service. -RN
Honestly
Honestly, I really love these lenses — the color is beautiful and they look so natural on my eyes 😍
But I’m a bit confused… nowhere did it mention that each pack comes with 3 pairs?? 🤔
Now I ended up with 6 pairs in the same color… what am I supposed to do with all of these? 😂🤪
Still love them though! 💕
1 May 2026
Reply from Clearly
Hi Armita, we're happy to hear that you love the lenses and their natural look. We appreciate your feedback regarding the packaging information. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD
Reply from Clearly
Teresa! Thank you for the feedback! We prioritize getting your eyeglasses to you as efficiently as possible without sacrificing quality. It’s great to know we met your expectations for both speed and reliability. -RN
Manufacturing defect
The first issue I noticed was glare on the inside of the lenses. It is bad enough that I can not wear the glasses. When looking closer I notice the right lense is not cut properly so the lense doesn't properly fit the frame.
1 May 2026
Reply from Clearly
Hi Jeremy, we appreciate you taking the time to share this with us. We're sorry to hear about the glare and lens issue you experienced. We'll investigate so we can improve our products. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD
Chance to try different free contacts before…
Chance to try free contacts before buying.
Clearly committed to deliver later after stocking out early
6 April 2026
Unprompted review
Reply from Clearly
Hi Jeff, we appreciate you trying our free contacts and sharing your feedback. We're committed to fulfilling orders, even when items are temporarily out of stock. Thank you! - MD
Reply from Clearly
We appreciate you taking the time to share your continued positive experiences with our service, Thank you! - MD
Never fails to disappoint
As always, the product is accurately sent and communication is professional.
30 April 2026
Reply from Clearly
Hi Heather, we're happy to hear that the product was accurately sent and our communication met your expectations. Thank you for your positive feedback! - MD
Sale completed as was promised.
I was very satisfied with the completed transaction. Therefore I have no complaints.
1 May 2026
Reply from Clearly
Hi Trevor, we are happy to learn that you were satisfied with the transaction. Thank you for taking the time to leave us such positive feedback! - MD
Reply from Clearly
We're happy to hear ordering contact lenses was quick, easy, and affordable for you. We appreciate your positive feedback! - MD
Product arrived sooner than estimated …
Product arrived sooner than estimated but they are not marked what eye was what. So that took finding prescription and marking my self. Haven't tried the contacts yet. But have had this brand in the past
30 April 2026
Reply from Clearly
Hi Nick, we appreciate you taking the time to share your experience. We're sorry the items weren't marked clearly, but we're happy they arrived quickly. We'll look into this issue. Thank you for your feedback! - MD
Great price and delivery was very…
Great price and delivery was very quick.
Very impressed!
1 May 2026
Reply from Clearly
Hi Glenn, we're happy to hear that you found our prices great and our delivery quick! We appreciate your positive feedback and are impressed by your review. Thank you! - MD
Reply from Clearly
We appreciate your feedback. We're so glad our service is easy to use, reordering is simple, and your order shows up on time for you. -AQ
Thank you for delivering contacts…
Thank you for delivering contacts before the estimated date! They were much needed!
1 May 2026
Reply from Clearly
We're happy to hear that your contacts arrived early and were much needed! Thank you for letting us know about your positive experience with our service. -AQ
Quick delivery
Delivery was made one day after the order was placed, multiple days ahead of the estimated date. Order process was straight forward and simple. Good prices also.
30 April 2026
Reply from Clearly
We're happy to hear your order arrived so quickly! It's great that the order process was simple and you found good prices. Thank you for the positive feedback. -AQ
Subscription Service Disappointing
I'm disappointed that I didn't receive an email reminding me that my subscription order would be processed in the next few days offering me the opportunity to make changes prior to the order being placed. Its frustrating that I received an email that told me my order had already been processed and that I would only have an hour to cancel it. By the time I checked my email I only had a few minutes left to try to cancel. When I clicked the link in the email to cancel it took me to a page where it was not at all clear what I needed to do to cancel. I initiated a chat but after sending a message I was told that the chat was now over. I tried this several times but the window to cancel had ended.
30 April 2026
Reply from Clearly
We appreciate you sharing your experience. We're sorry that you didn't receive a reminder email before your subscription order was processed and that you had difficulty canceling it. We'll investigate the issues with the email notifications and cancellation process to prevent similar situations in the future. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD
Order not delivered by eta
30 April 2026
Reply from Clearly
Hi Amber, we regret your order was not delivered on time. We will investigate this issue to improve our service. Our team will be reaching out to you via email shortly to review the situation and help find the best possible solution! - MD
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