Clarks - Grimsby Reviews 128

TrustScore 5 out of 5

4.8

Unit 57, 31 Friargate, Freshney Place, DN31 1ED Grimsby, Humberside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Popped into the Grimsby Store today. What a delight the staff are. Patient, knowledgeable, not pushy. Bought 2 pairs of shoes, exactly what I was looking for. Amanda served me, she listened and... See more

Rated 5 out of 5 stars

I needed to buy some walking shoes in preparation of my Camino Ingles. I had been to other shoe sellers and was struggling to get a) proper feet measurement and b) staff that seemed bothered. I popp... See more

Rated 3 out of 5 stars

Visited Clarks today for our annual back to school shoes the lady that served us was very helpful and kind 10/10 for customer service!! However the choice of shoes seems to be dwindling!! Theres basic... See more

Company replied

Rated 5 out of 5 stars

Good service, great advice and very patient staff. Needed a pair of boots, not trainers or sandals or office shoes, for everyday and work wear. Not available in store but an employee helped me g... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 57, 31 Friargate, Freshney Place, DN31 1ED, Grimsby, Humberside, United Kingdom

  • 01472403999

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Abbie was fantastic- Grimsby Store

Abbie at the grimsby freshney place was FANTASTIC. We popped in to get my young childrens feet measured and my sons first school shoes. Abbie had my childrens attention from the get go, made everyone very comfortable and was just lovely. Shes a credit to the store and made what could have been a very stressful situation a very enjoyable one. Thank you.

Ps, my daughter loves her new pink princess shoes too! X

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Katie is so lovely

I visited the newly re opened store in Grimsby today, it was extremely busy but was served super fast.
The young lady - Katie who served me and my grandaughter ( for new school shoes) was amazing.
She was so lovely, professional polite and respectful plus she was very good with my granddaughter who has been poorly so she was very quiet.
A great experience overall.
I’m so glad that Clarkes are back in Grimsby.
Thankyou Katie - you are a credit to the shop and company.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Teresa.

Many thanks to Teresa who was so helpful in assisting me to choose the correct size and width of shoes for a family Wedding. Thank you Teresa.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Our #grimsby store has returned!

Thank goodness our #grimsby store has returned! Where else could we have got good quality school shoes with feet properly measured? Abby was an excellent member of the Clarks Grimsby team, as were the other young members of staff. All very helpful and welcoming. And the shoes are great. Thank you for coming back, Clarks. We missed you.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

excellent

we was seen too by Jack at the Grimsby store he was very attentive,polite and really helped us pick the best fit for school shoes. other staff members was also very helpful lovely atmosphere.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

School shoes…

Went into the Grimsby store today and was helped by Abbie. She was lovely, so helpful and an asset to the company. Big pat on the back for her

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Now Grimsby store is open again it is…

Now Grimsby store is open again it is easy to order shoes and try them on in store. I need to try on shoes as l have difficult fitting feet. The service was excellent. Very helpful and I got served straight away. I am so glad Clark’s have returned.

9 August 2024
Rated 5 out of 5 stars

Great Service

Great service on arriving & then by Becky measuring & fitting both my daughters for new school shoes.

We had a period of time where our local Clarks store closed & we are so pleased to have it back :-)

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Abbigail at grimsby shop nothing was to…

Abbigail at grimsby shop nothing was to much trouble she was so helpful.My mum has alzheimers so was difficult to please really she looked after her,and made sure shoes fit her right.Abbie is an asset to that shop.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

So happy the Grimsby store is back open…

So happy the Grimsby store is back open so can get school shoes. The lady called Teresa who served us was brilliant and listened to what my son wanted to wear. She was very chatty with him. Great service wouldn't reccomend anywhere else for school shoes.

23 August 2024
Unprompted review

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