Would have been a 5 star but getting an unannounced delivery early on a bank holiday Monday wasn’t what I expected. Told in an email I would be contacted by third party delivery company about delivery... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product, easy to install and good quality, hence 4 stars, but my buying experience felt a little like an inconvenience rather than valued customer. I expect they get large orders from deve... See more
Company replied
Good quality decking was delivered on time. Ordered decking, edging, screws and a set of drills bits but was disappointed that none of the drill bits fitted the black screws. Drills bits /screws asi... See more
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Every staff member I spoke to were very helpful & professional. They helped us ever so much from our questions to ordering to delivery The delivery was well organised via texts & phone call. The pro... See more
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Company details
About Cladco Profiles® Ltd
Written by the company
Cladco Profiles® Ltd is a family-run business based in Devon and Andover, delivering roofing, cladding, decking and fencing materials to customers since 1972. Trusted across DIYers and trade professionals, we are constantly adapting to ensure the best possible service for our customers. Our team of experts are here to help throughout the life of your project; from quoting materials to providing help and advice on installation.
Our Mission Statement
Written by the company
- Supplying high-quality, sustainable items at a competitive price.
- We are committed to producing the highest-quality products, using recycled and sustainable materials wherever possible. With continued investment in product development, we strive to meet customer demand and maintain our commitment to quality and innovation, as well as competitive pricing.
ISO‑Accredited Standards You Can Rely On
Independently certified for quality, sustainability and health & safety across everything we do.
We operate in line with three internationally recognised ISO standards: ISO 9001 for quality management, ensuring consistent products, reliable processes and continual improvement; ISO 14001 for environmental management, demonstrating our commitment to reducing environmental impact and operating responsibly; and ISO 45001 for occupational health and safety, providing a robust framework to manage risk and protect our people. Together, these certifications give you confidence that you’re choosing a supplier that works to high standards, values responsibility, and puts quality and care first.
Contact info
Cladco Profiles, Beardown Road, Ex20 1UA, Devon, United Kingdom
- 01837659901
- marketing@cladco.co.uk
- cladco.co.uk
FREE Samples Across Our Product Range
4.2
Great
9K reviews
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Reply from Cladco Profiles® Ltd
Good morning, Emma,
Thank you so much for your kind feedback. We're delighted to here you were pleased with your order.
If you need anything else, please be sure to let us know - we're happy to help.
Kind regards,
Cladco Profiles®
I was waiting for samples long time…
I was waiting for samples long time…
You know, sometimes you first imagine is wrong, is not first time in my life… all companies with bad customer service give bad experience… maybe the seller product is not bad… how knows,
8 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Alex,
Thank you for your feedback. We’re sorry to hear that your samples took longer than expected to arrive, as that’s certainly not the experience we aim to provide.
Samples are sent via a third‑party courier, and while they usually arrive promptly, delays can occasionally happen. We understand how this may affect your early impression, and we apologise for any inconvenience caused.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning,
Thank you for your review. Short and to the point, we like it!
We really appreciate you taking the time to leave your feedback. Please let us know if you need anything else.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning, Christopher,
We really appreciate you taking the time to leave a 5-star review. It’s great to know everything arrived when expected and met the standard you were looking for.
If we can be of any further assistance, please get in touch with our friendly team, who will be happy to help.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning, Anthony,
Thank you for your review. It’s great to hear everything arrived quickly and that you had the information you needed along the way. We really appreciate you taking the time to share your experience.
If you do have any questions, please feel free to get in touch.
Kind regards,
Cladco Profiles®
Great product excellent service and…
Great product excellent service and very easy to install would recommend to friends and family
19 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Dawn,
Thank you for such a lovely review. It’s really good to hear everything went smoothly for you and that the installation was straightforward.
We really appreciate you recommending us to friends and family, too.
Kind regards,
Cladco Profiles®
Great service
17 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Barrie,
Thank you very much for your comments - we're pleased to hear you were happy with the level of service you received.
Kind regards,
Cladco Profiles®
High quality sheet roofing products
High quality sheet roofing products. I have purchased 2 different types now over the last 18 months and the quality is good. My only negative is that the prices seem to have gone up a lot between my first and second order.
7 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Paul,
Thank you for taking the time to share your feedback with us. It’s great to hear you’ve come back to us again and that the products have continued to meet your expectations.
We appreciate your comments on pricing as well. We do keep this under regular review to reflect material costs and other factors, but feedback like this is always useful for us to hear.
Thanks again.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning, Alastair,
Thank you for your 5-star review. We’re pleased to hear Ben was able to help and that everything was available in the expected timeframe.
We really appreciate you taking the time to share your experience.
Kind regards,
Cladco Profiles®
Excellent product and company is very…
Excellent product and company is very easy to deal with.
Only thing is delivery is expensive. Nearly £10 for one bag of screws seemed a lot.
17 April 2026
Reply from Cladco Profiles® Ltd
Good afternoon,
Thank you for your review. We’re really pleased to hear you found the product to be of good quality and that our team were easy to deal with.
We also appreciate your comments on delivery costs. Smaller orders like single bags of fixings can sometimes feel more expensive to deliver due to the handling and transport involved, but it’s something we’re continually reviewing. Your feedback is always helpful in that process.
Thanks again for taking the time to share your experience with us.
Kind regards,
Cladco Profiles®
the service was great
the service was great. We had no problems collecting from the yard.
14 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Helen,
Thank you for your review. It’s great to hear everything went smoothly on the day and that the collection from our yard was straightforward. We appreciate you taking the time to share your experience.
Kind regards,
Cladco Profiles®
Quality product
15 May 2026
Unprompted review
Reply from Cladco Profiles® Ltd
Good morning, David,
Thank you for your review. We’re really pleased to hear you’re happy with the product, and we appreciate you taking the time to share your feedback. Please let us know if you need anything else.
Kind regards,
Cladco Profiles®
Part of the laminate flooring 3m by 3m…
Part of the laminate flooring 3m by 3m had holes in the flooring, and luckily, I ordered enough to complete the job.
16 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Paul,
Thank you for your review. We’re sorry to hear about the issue you’ve described; however, as we don’t supply laminate flooring, this doesn’t appear to relate to a Cladco product.
Kind regards,
Cladco Profiles®
Product was delivered on time and…
Product was delivered on time and exactly as ordered. Quality product and easy to fit.
13 April 2026
Reply from Cladco Profiles® Ltd
Good afternoon, Jon,
Thank you for your review. It’s great to know everything arrived as expected and that the installation went smoothly. We’re glad you’re happy with how it’s turned out and really appreciate you sharing your experience with us.
If you need anything else, please just let us know.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good afternoon, John,
Thank you for your review. It’s great to hear you found the information helpful and had a positive experience with our team. We really appreciate you taking the time to share your feedback.
If we can be of any further assistance, please just let us know.
Kind regards,
Cladco Profiles®
Very skilled delivery team….and units…
Very skilled delivery team….and units tucked up like a newborn! A great British business.
12 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Andrew,
Thank you for such a brilliant 5-star review. We’ll be sure to pass your kind words on to the delivery team.
We’re really pleased you’ve had such a positive experience, and your support for our business means a great deal to us.
If there’s anything you need in the future, we’re always here to help.
Kind regards,
Cladco Profiles®
Reply from Cladco Profiles® Ltd
Good morning, Andrew,
Thank you for taking the time to leave your feedback. We’re really pleased to hear you were happy with both the product and the delivery service.
Your recommendation means a lot to us and is always appreciated.
Kind regards,
Cladco Profiles®
Exterior wall- composite cladding
I requested many samples before placing my order. They really helped in the decision making process. Happy with the result- which I installed myself- appreciated the guidance videos. Not the cheapest , but I wanted to ensure that the quality was good. So far really happy with it.
9 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Kevin,
Thank you for your detailed review. It’s fantastic to hear that the samples played such a key role in helping you make the right decision before ordering.
We’re also really pleased that the installation went well and that our guidance videos supported you along the way. There’s nothing better than seeing a project come together successfully.
If there’s ever anything you need going forward, don’t hesitate to get in touch.
Kind regards,
Cladco Profiles®
I purchased the cladco textured…
I purchased the cladco textured cladding to cover an existing garden room, must say it looks really nice and will cut down on the maintenance. Easy to cut and easy to secure. Very pleased!
13 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Mal,
We really appreciate you leaving such a positive review. It’s great to hear the cladding has transformed your garden room and you’re happy with the look. If you require any further assistance, please just let us know.
Thanks again for choosing Cladco.
Kind regards,
Cladco Profiles®
Quality samples and professional company
Lovely sample box sent FOC with all the colour options included. The finish I really liked from them was discontinued last year and I couldn’t find one that was similar, so not actually purchased anything from Cladco which is a shame as I’d like to have given them my business. The samples looked great quality and company seemed very professional
11 April 2026
Reply from Cladco Profiles® Ltd
Good morning, Richard,
Thank you for taking the time to leave a review. We’re really pleased to hear you were happy with the sample pack and the professionalism of our team.
We’re sorry that the finish you liked is no longer available and that you weren’t able to find a suitable alternative this time. That said, we truly appreciate your kind words and the consideration you gave us.
If your plans change or a future project comes up, we’d love the opportunity to help.
Kind regards,
Cladco Profiles®
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