Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
Company replied
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Review summary
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Reviews shaping this summary
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Had my Wickes ordered by City sprint driver Kevin PL37. Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my proper... See more
Company replied
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service
The delivery came on time, communication was good. The courier was pleasant and very helpful. Courier number SC64
16 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was on time and communication was good. We appreciate you noting the pleasant and helpful courier! Thank you for your positive feedback.
Super service
Delivery was on time, driver was polite, very helpful and extremely cheerful.
16 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was on time and that our driver was polite, helpful, and cheerful! We appreciate your wonderful feedback.
a bit of a luxury these days…
Just had my first delivery from Citysprint...and they were very impressive !
Unlike most delivery companies these days.. the driver actually knocked the door. I had ordered numerous large bags of garden compost / bark etc ... the delivery driver was brilliant - really polite, chatty and helpful.
He even ASKED where I wanted everything and put them exactly where i requested - some other companies don't even knock the door- they just dump everything outside and are gone before you are aware they are there!
We received a text with a delivery slot & they arrived when they said they would .
Well done Wickes for using this company... excellent service ... a bit of a luxury these days!!
16 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about your positive experience with our delivery service! It's wonderful to know that our driver provided such excellent and helpful service, going the extra mile to place your garden items exactly where you wanted them. We truly appreciate you acknowledging our efforts to ensure timely deliveries and polite interactions. Your feedback is incredibly valuable, and we are glad we could provide a "luxury" experience.
Bart the delivery driver was very helpful
Bart the delivery driver was very helpful in delivering our order to where we wanted in the garden. Friendly and polite and helpful.
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your delivery driver was friendly, polite, and helpful, and delivered your order to where you wanted it. We appreciate your kind words!
Excellent communication and tracking
Excellent communication and tracking. Ordered day before and delivered exactly as stated!
16 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that our communication and tracking were excellent, and that your order was delivered exactly as stated. Thank you for your positive feedback!
Delivered my Wickes order today
Delivered my Wickes order today. Was friendly and chatty
15 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery experience was a positive one and that our team member was friendly and engaging. Thank you for sharing your feedback!
Very friendly driver and put all items…
Very friendly driver and put all items where I requested
15 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our driver was friendly and placed your items exactly where you wanted them! We appreciate your positive feedback very much.
Great delivery
Delivery driver was very professional and friendly. Overall I was very pleased with the service I received when my order was delivered. Thank gou
15 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery driver was professional and friendly. We appreciate you sharing your positive experience with our service!
Nice friendly courier
Nice friendly courier. Pete is always on time,courteous and friendly. 10 outta 10, thank you.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear our courier was friendly, courteous, and always on time! We appreciate your excellent feedback.
Could have done with slightly better tracking, but helpful courier.
Could have done with better tracking earlier in the day but later in the day got a map where the delivery van was.
Driver/Courier M039 was helpful item was quite heavy but took round back of house for me.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about your positive experience with our delivery service and the helpfulness of our driver. We appreciate your feedback regarding the tracking and will certainly look into improving that for earlier in the day.
Reply from CitySprint
We're so glad our driver was great and placed your delivery right where you wanted it! We appreciate your positive feedback very much.
M039 Great service and delivered with care.
Great service and delivered with care.
15 July 2026
Unprompted review
Reply from CitySprint
We are so glad to hear that you experienced great service and careful delivery! Thank you for your positive feedback.
Excellent service from Kevin PL37
Had my Wickes ordered by City sprint driver Kevin PL37.
Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my property.
Thank you for an excellent delivery experience 😀
15 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about the excellent delivery experience you had! It's wonderful to know our driver went above and beyond, demonstrating politeness and respect for your property. Thank you for sharing your kind words.
Great service
Service and delivery were excellent, especially getting a call 10 mins before arrival. The courier LD23 was a great help dropping the heavy item where I asked.
15 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our service and delivery were excellent, and that you appreciated the call before arrival! We're especially glad our courier was a great help with your heavy item.
Excellent service
Friendly, helpful driver SC64
Delivery was on time.
Excellent service.
15 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was on time and that our driver provided excellent and friendly service! We appreciate you taking the time to leave us this wonderful feedback.
Delivery
Very efficient even took time to explain a good product to use for weed killer.
15 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear we could assist you efficiently and provide helpful product recommendations! Thank you for your kind words.
LD23 was great
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs, he offered to help me take it up since the board was for one of the upstairs rooms.
15 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear about your positive experience and that our team member was able to assist you with the plasterboard. We always aim to provide helpful and thoughtful service, and it's wonderful to know we succeeded. Thank you for sharing your kind feedback!
The delivery came when they said it would
The delivery came when they said it would. The email they sent gave a link to the company website which contained a tracking map showing the location of their van. I therefore knew how far away it was. The driver was extremely helpful and cheerful and called me when near to see if I was home. Despite the sat nav sending him to the wrong street, he still found me.
14 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive delivery experience! It's wonderful to know that our tracking system and the helpfulness of our driver contributed to such a smooth process, even with a slight navigation challenge. Thank you for sharing your feedback.
Perfect
Perfect. Bart was super quick and dropped off six heavy bags for me in exactly the spot I needed them. Thank you!
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was quick and that our team member was able to place your heavy bags exactly where you needed them. We appreciate your positive feedback!
Very friendly and helpful driver who…
Very friendly and helpful driver who was careful carrying my purchases and carried them to the right location. Arrived on time and really professional attitude.
14 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your driver was friendly and helpful, and that they carefully carried your purchases to the right location. We appreciate your kind words about their professional attitude and timely arrival!
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