Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
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CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
United Kingdom
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The lad M039 that came and delivered the flooring was a really nice and friendly lad and stock was well delivered and was very polite thank you
Excellent service delivery driver sc64 he put items in garden as requested after advising him my partner will move into garage when he gets up from nightshift he offered to move it into garage which he did without complaint! This service was above and beyond what most delivery drivers would do much appreciated thank you
Norman (SC64) placed six very heavy bags of bark chippings exactly where I asked. His efforts on such a warm day were much appreciated.
Very polite driver. Name CF19 Bart
Delivery on time. Nothing too much trouble. Thank you
The driver called me to inform me he had arrived. He was very kind to bring my delivery through the garden gate. He was very polite and friendly, even with this heat! Thank you

Reply from CitySprint

Reply from CitySprint

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Driver LD23, fab driver, always cheerful always happy to help, a big credit to city sprint ! Never had an issue of any description ! Can’t speak highly enough about the level of service from this driver! Everything delivered on time, thank you city sprint 👍

Reply from CitySprint
Received a call 20 minutes before my booking to say there were up 2 hour delays on the delivery service. The customer service agent told me they're unable to communicate delays to pre-booked delivery services since the drivers are freelance, the drivers are only booked in on the day.
I had to look for alternative delivery options as it's for a job where waiting isn't an option. Whilst I was busy organising the delivery stock (during the time I had set out), I received calls from CitySprint that they had found a driver but was unable to answer the phone. In the meantime, I had already organised another courier which arrived at the same time as their driver. I then had the stressful situation of having to communicate with 2 drivers, loading the delivery and being on the phone with CitySprint, getting told it was my fault and there would be a charge.
Have since been in communication and they are not offering a refund, there were multiple points of stress with their service and this doesn't reflect what a pre-booked service should provide.

Reply from CitySprint
Never usually leave reviews unless it’s really bad service but this delivery guy, made such a good impression especially considering now that most couriers, knock, drop and run. The couriers code Was NH42

Reply from CitySprint
From start to finish CitySprint is a seamless process. I wish all deliveries were this simple. Our delivery guy NH42 was lovely.. very helpful and polite. Such a great guy. Keep up the good work.

Reply from CitySprint
I had a large garden item delivered and the Driver was very helpful and professional.
He asked where i would like it front or back garden and brought it there for me and placed it exactly where i asked.
Friendly and approachable.
Courier M039

Reply from CitySprint
Great delivery by the CitySprint courier (SC64)
He was on time, a cheery chap, very helpful in carrying the package to the back of the house.

Reply from CitySprint
Driver today was very friendly and very helpful, brought the slabs all the way down into our back garden top guy 5 stars from me.

Reply from CitySprint
The courier (SC64) was friendly and very kindly placed my parcel where I needed it to be. He arrived on time and was very efficient. Thank you.

Reply from CitySprint
Delivery at expected time .. delivered to exact location

Reply from CitySprint
Delivery was brilliant - delivery persons code m039 Fiaz

Reply from CitySprint
So impressed with my driver today. Kept me informed. He was courteous and very cheery for a Monday morning. He is an ambassador for CitySprint and others could learn from him. A big shout out to driver LD23.

Reply from CitySprint
The delivery driver took everything round the back garden for me which saved me a lot of hassle and was very much appreciated

Reply from CitySprint
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