CityRise Reviews 

Transparent and smooth rental process,responsive communication,well maintained property, respectful and professional staff

Very good service. I've dealt with Billy A. extensively and he has typically been extremely helpful. He is now my main/first port of call for investments. Would recommend him and Laura who has also been super helpful.

I'd been looking for a flat for months before coming across CityRise. From the very first contact with Fran it has been a smooth, pleasant experience. Every question or request I had was answered immediately, and I felt very well looked after. They even throw in a little special gift for you on your move-in day which was an unexpected lovely surprise. If you can, definitely go with this agency!!

Sophie Brookes has been fantastice in helping us secure a property. Not only that- she is proactive in contacting us with additonal properties that come on the market that we may be interestes in as investment landlords- we will certainly be purchasing more I am sure!

Caitlin Hall dealt with the problem promptly and in a timely manner. She had a discussion with me and sorted things well. I can't thank her enough for her professional help.

I cannot thank Fran enough for her service - nothing was too much trouble for her, she responded to all queries in an incredibly prompt manner and went above and beyond in helping me secure my first flat! Fran is an absolute star - kind, efficient and made me feel supported every step of the way.

Thank you so much!!

Very friendly, efficient and I got exactly what I expected no hidden surprises

Definitely recommended. They are quick, efficient and will help you through all of your process thoroughly.

Had the best experience renting my first home, and it’s all thanks to Fran! I moved from Scotland to Leeds and Fran made the transition seamless and easy. She was extremely communicative and incredibly kind and chatty. She really made me feel at ease. Highly recommend her to anyone looking to take the leap!

I’ve worked with few letting agencies before and CityRise is hands down the best one! Ryan Temple is simply amazing! From start to finish, Ryan was incredibly professional, knowledgeable, and went above and beyond to make the entire process smooth and stress-free. He was always prompt in answering my questions and handled everything with a level of care and attention to detail that truly set him apart. Beyond his professionalism, Ryan was also extremely kind and approachable, making me feel comfortable and supported throughout the entire journey. Highly recommend!

I had a great experience using city rise. This was my first time renting my flat out so naturally i had a number of questions that i needed answers too and i received the support i needed throughout this process.

Fran especially has been super helpful and efficient in responding to me quickly and going over and above the call of duty a number of times.

100% Recommend!

I’ve had a good experience with everyone at Cityrise. Although initially there were some repairs pending, everyone especially Fran, Ryan and Chelsea have been extremely professional and helpful making sure my stay is comfortable. I would definitely suggest everyone to consider them for lettings in future !!!!

I have had a great experience with cityrise all the way from sorting out my queries to giving me timely updates and information.
Sophie brooks has been a gem of a person. Hoping to purchase again through the company.

Having purchased an apartment and used CityRise to let it out for me, I'm now having issues with maintenance. The lift has not worked for several months and there is no schedule for the repair. It seems that they are more than helpful when you purchase but less so when there is an issue. Come on CityRise, sort it out!

Very professional and reliable. Good communication via email whenever anything needs sorting 😄

Knowledgeable team from start to finish for my investment in Morley. From my Investment Specialist, to Sales Progressor and now with the Lettings team, communication has been 10/10 company wide. I look forward to my next investment with CityRise.

City Rise is one of the best established estate agencies in Leeds very professional people and accurately working out your budget and everything else it was an absolute pleasure working with you thank you so much to Fran and Ryan who worked with my case thank you

Billy has been fantastic to deal with. Had a great communication throughout the deal. Will certainly be buying again from CityRise

While my experience with the consultant on advising me with an investment aligned to my requirements had been a fairly smooth process with no force-fitting or hard-sell; the subsequent experience went downhill.
On one hand, the developer kept pushing out completion dates (which is common with development projects, but transparency is key) - first it was March of 2024, which moved to April, then June, then August and now potentially October (blamed weather first, and now council) when the progress pretty much suggested these earlier deadlines were never going to be met. On the other hand, CityRise found out things like needing landlord licenses was mandatory and stated this is not something they can support - recommending a different agency altogether from this point who charged a bomb to get started.
Bottomline, the apartment has still not been delivered and the persistent message I keep getting is whether I would like to go and check the progress myself - which clearly isn't going to help.
I am still going with 3 stars as the people you reach out to at CityRise are at least responsive and largely my experience has been marred by what has been an appalling project by the developer. CityRise have also been customer centric by trying to find ways they can help an investor when things go south with the developer.

Really great experience with these guys.
Give the right recommendations, always available to answer queries & smooth end to end process.
The overall team specially Billy & Laura kept me posted of the progress.
Very pleasant experience!!