The Letting Shop Reviews 88

Grace is always there to help with any issues in my home and is very quick at responding to my emails.

I would recommend The Letting Shop, particularly Grace with whom we’ve had the majority of our contact. Grace is always quick to respond and makes every effort to resolve issues quickly. Grace’s communication is also good providing updates along the way removing any guess work.
Would recommend.

I have had a very good experience with this letting agency. They are always helpful and quick to respond whenever there is a problem in the property. The team is friendly, professional, and reliable. I really appreciate their support and would definitely recommend them.”

Going through The Letting Shop was a really smooth process, Dan was really friendly at the viewing and once applied, we knew the outcome very quickly!
Overall , I would recommend!

Grace has been consistently professional, clear, and efficient. Maintenance requests were handled promptly and thoroughly, and communication was always respectful and well organised. Her promotion to Project Manager is well deserved — a real asset to the property management team.

Hannah from The Letting shop has made renting our first home a breeze. No question has been too big or too small. She has fantastic communication all throughout, and has kept us informed with every little detail. Hannah has been very professional, and made our experience stress free. Thank you!

Jenny was extremely helpful and went to every effort to provide us with the information we needed.

The letting agent from Letting was really lovely, really orgnaised and really well informed about the property. She was also great in highlighting the things that I'd need to be aware of as tenant too which gave me like confidence in your agency looking out for those who are tennants. I have dealt with quite a few letting agents over the past few weeks and she was by far the best!

Dan is fantastic at his job, really friendly and always on the end of the phone for any questions!

Dan was helpful friendly and professional in renting a property

Great team and willing to help. From Eluned to Hannah, they made the letting process less stressful. Thank you.

Any questions we had were promptly answered, especially given the wife is a worrier. Everything we needed to be done was communicated to is clearly throughout the process.

As a landlord in a rapidly changing legal landscape its vital that you are in safe hands. Jenny' s 23 years in the industry provides an in depth knowledge that most property lawyers don't even have. The whole team are fantastic. Nothing is too much trouble and any minor mistakes are quickly picked up and dealt with. We have used this team since our first rental property in 2014 and gone back to them time and time again, for tenant finds to fully managed. A fab team of people to work with, who go above and beyond and just have an incredible amount of knowledge behind them.

Hannah was so helpful with an issue, and was quick to get back to me. Nothing felt like too much trouble, and she made everything so much less stressful.

It’s such a relief knowing everything’s being looked after properly. I really feel like I’m in safe hands, which has given me so much peace of mind. I’d 100% recommend The Letting Shop to anyone looking for a letting agent who genuinely cares and knows what they’re doing.

Hannah has looked after all aspects of my properties with great care and professionalism. She is efficient, responsive, and always keeps me updated. I trust her judgment completely. Her service has been exceptional, and I am very grateful for her ongoing support.

We had a very positive experience with The Letting Shop!
Initially, Eluned looked after us and after an unsuccessful application at one place, she kept us on her radar. We were soon after offered the next viewing, when she again went far and beyond.
We are grateful for that, as moving and finding the next property to rent in this very competitive environment is stressful enough.
During our application process, Grace took over our case and provided a very assuring and assisting atmosphere, for which we again are so grateful. Our questions were always answered in a professional manner, which is the way to go. Thank You!
All the best!
Zoltan

I just rented a new place with the letting shop!! Hannah and the team were amazing and we can’t wait to move in next Friday !! 😊

Jenny and the team constantly communicated with us throughout the process and kept us updated with progress. Thank you for helping us make our move.

Jenny and the whole team made the renting out of our property very straightforward and allowed us to move abroad knowing that our property was in safe hands. There´s a lot to know when becoming a landlord, and they helped explain our responsibilities and manage the relationship with our tenants. We decided to sell recently, and they have been instrumental in helping navigate the whole process -
which is only getting more and more complex - and we are extremely grateful!

Hannah and Eluned were great, and pulled out all the stops to get us into a property on a bank holiday weekend, and we couldn’t be more grateful. Great service, and helpfully answered all our questions.