circular.xyz Reviews 703

I tried to change the ring size following their instructions. No answer via mail or chat. After 1 week I decided to start wearing the ring in a different finger. They announced some issues with the sy... See more

My ring does not record the parameters (HRV, O2, RHR, Sleep), been raising this to customer service across multiple channels for 2+ months (since 3rd Sept) and still no response despite ongoing follow... See more

If I could give them negative stars, I would. I received their ring close to beginning of September. Data tracking has been horrendous, but they kept reassuring everyone that this is temporary, so I w... See more

Thinking about buying a ring to track you health? DO NOT GET A CIRCULAR 2! Read reddit, google search Circular, and check how they did a complete 180 on their Kickstarter campaign. They flat-out li... See more

I have reviewed this ring previously - the first time a couple of months after receiving it. At that time I was pretty happy with it but there were definitely issues with delivery and system stability... See more

The ring is completely inaccurate about heart monitoring regarding heart rhythm - I bought it because I had AFIB and every EKGI took with it was wrong. Now it has stopped giving me sleep data, despi... See more

disappointing from the beginning to the end. They are selling online a product with functions which doesn't even exist. They are still developing some of those promised functions. Bought mine 3 yea... See more

This product is a straight-up scam. Do not waste your money. Buy Oura or Superhuman instead. Circular advertises aggressively, which now makes perfect sense — because the product does not work.... See more

Supported the Kickstarter pledge and the ring is a pile of junk. Constant app issues, never could count the correct number of steps and the worst customer service you can imagine. They say they take 3... See more

Please don't waste your money buying this ring. It doesn't work, servers are too slow to sync data. Half of the activities get missed out as the tracking is unreliable. Customer service is nonexis... See more

Circular is incredibly incompetent arrogant in their approach towards the most important ingredient to success. Their CUSTOMERS. I bought my Ring in Spring, got it delivered in October. It didn’t fit... See more

It’s not a real business, it’s a scam. I was one of their backers when they were getting funds and it was the biggest mistake I made in 2025. The rings are these plastic things made in China, you c... See more

Extremely dissatisfied with my circular Ring 2. It hasn't worked at all since the beginning, and even though the company keeps promising updates and fixes, it doesn't cahnge that the core / base... See more

I bought this expecting a really good health tracker. It’s ok when it works, it synchs about 1:3 times I try. Don’t barely works. I’ve had it for a couple of months. You can’t access the healt... See more

Received as an early Christmas gift. Was ordered a size too small so we tried to initiate an exchange but support was completely unresponsive and we are now outside the fourteen day exchange window.... See more

This is a scam company. Full stop. The rings do not work (because the app does not work). The rings are also very low quality, with the “layers” separating after just two months. The advertised funct... See more

The ring just does not measure correctly. There is no way I did last week 20 - 30000 steps as I am office based. Apple counts about 8000 to 10000 I do. Puls is incorrect too and the laser often doe... See more

They let me know I could return the ring at my expense for no refund. Wow, thank you! I will never ever do a kickstarter product again. This has been a terrible experience from broken promises abo... See more

If I could give 0 stars, I would. The worst cusomter service I have ever received - or, to be precise, not received. Received my ring in August and it stopped functioning as it should mid-Dece... See more

The more I use it the more it has shown itself to be total garbage. The company cares more about marketing with pretty pictures than they do about customer satisfaction. I really think someone should... See more

My wife ordered a ring through kickstarter mid-August, she should have received a survey to confirm the ring size / colour. Nothing has been received, she has sent countless emails to find out w... See more

The company / customer service is truly awful. They sent me the wrong size ring and are insisting that I pay for the shipping costs to send the existing one back and to send the correct size ring. Thi... See more

My ring was delivered in September, 2025 and, within the first two days, it was apparent that the ring was simply switching off for hours on end. Consequently, it is useless for monitoring steps or an... See more

Very dissatisfied. My ring was shipped on August 9, it’s now September 29 and the ring never arrived. Nobody from Circular cares. I have tried various times to contact them via email chat or messenger... See more

The ring had a lot of issues to begin with. I’m still not 100% on all the data accuracy but it definitely is working better now they have fixed the servers. No response from any emails to th... See more

Terrible. Do not buy anything. Products don’t work, zero response from customer service. Posted a DM, 4 week response!! Asking for refund, save yourself the stress (ironic given the product). D O NOT... See more

Purchased circular ring 2 via kickstarter campaign, used the virtual sizing app AS WELL as had it sized at a jewellers to be extra safe but it still came in too small. I made do and was able to we... See more

The ring arrived but has never worked fully as expected. They announced loads of fixes that never actually fixed anything. Customer support is none existed. Avoid at all costs.

The app crashes before downloading my data and I have been unable to see the data from the ring in over a week. I have reached out to the company and they offer to send troubleshooting tips (which... See more

No answer from costumer service. The ring stopped being able to connect to my phone. I definitely would not recommend anyone to buy. The ring is useless currently and with all the other bad reviews, i... See more

The ring that they sent was too small based on their digital measuring tool. I returned it over two months ago, and no replacement has been shipped yet. Every time I ask about it, I am told they nee... See more

I am beyond frustrated with Circular's "customer service." I was an early Kickstarter backer , but that loyalty has been met with nothing but generic templates and month-long delays. My ring broke dur... See more

Have participated in a kickstarter project and bought 2 rings last year. Haven‘t received them until today. No answers from the customer service on expected delivery date since October. Seems to... See more

Would be no stars if I was allowed. Complete waste of money. The ring is incapable of counting steps accurately so how you can you trust any of the other metrics that it reports. one excuse after ano... See more

I received my ring, however the size was not as advertised and the fit was a full size smaller than it was supposed to. So I tried contacting their support to get it exchanged for a size larger. It h... See more

This related to the Circular Ring 2. I've followed (and purchased) many Kickstarter products. I think this ring is the one that will stop me doing that ever again. It's expensive, so I had h... See more

I bought the Circular 2 from a Kickstarter campaign. Received it with a huge delay and it is not working anywhere near how it’s supposed to work. Sometimes it does “wake up” and it can generate some... See more

DO NOT BUY We bought this as a kickstarter and were really excited. Nothing works ! Their system seems in constant upgrade. They don’t answer emails. Live measurements are inaccurate when they work w... See more

These guys are absolutely awful. Ordered the ring in OCTOBER 2024. It’s been more than 1 year, still haven’t received my ring 😂 Funniest thing: they stopped answering my emails 2-3 months ago, so... See more

I got the ring to detect exercise induced AFIB only to find out it doesn’t do that if you are moving. I tried to return it the day after I got it because I knew it had a 14 day return limit. When... See more

For months after getting it, they experienced server issues. During that time, I personally received very little data regarding my statistics. It rather defeated the purpose of having a smart... See more

A few days ago, I ordered the measurement kit. A couple of hours later, I realized I didn’t need it because I already knew my ring size, so I contacted customer support to ask if they could cancel... See more

The ring is quite nice but only worked for a few weeks . No customer support to speak of. Waiting weeks for email response to be brushed off with silly advise already available online. Then wait ano... See more

I regret buying this ring, it’s been a complete disappointment from day one. The app barely functions: it crashes constantly, and when you ask for support, the only advice you get is the lazy, c... See more

I received an automated, generic response within minutes asking me to repeat steps already covered in the original message. I replied with confirmation and detailed context. It’s now been seven days w... See more

I supported the Circular Ring project on Kickstarter in June and was excited to finally receive my order. Delivery was delayed by two months, but I was patient. When the ring arrived in early Se... See more