Easy to arrange visit which then happened as planned. Engineer called beforehand to check availability and suitability. Check went off smoothly. Engineer took off shoes without needing asking. Engi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stewart Wile was the Technician who came to carry out our check. When making the appointment he was very willing to fit around the times that would suit us and arrived on time as arranged. He was very... See more
Company replied
We are very appreciative of the recent proactive help from staff in administration and finance (Ann Marie, Kate, Imran, Christie). The Chubb monthly payment scheme seemed a good idea last autumn, but... See more
Company replied
The fire engineer who attended Westgate Evangelical Chapel pembroke was prompt, courteous, pleasant and efficient. It was a pleasure to deal with him. I am sure his name was Dean. Thank you very mu... See more
Company replied
Company details
- Security System Installer
- Fire Alarm Supplier
- Fire Protection Equipment Supplier
- Security Equipment Store
- Security Service
Written by the company
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contact info
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, United Kingdom
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
Excellent
10K reviews
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Efficient and timely attention to the…
Efficient and timely attention to the issue.
A trusted and knowledgeable engineer who knows the system well
1 July 2026
Reply from Chubb Fire & Security UK
Dear Ruth,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fire Extinguisher Service Review
Chubb provided a very fast and easy service by polite staff. We would highly recommend.
1 July 2026
Reply from Chubb Fire & Security UK
Dear White Waltham Parish Council,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service as usual
Excellent service as usual, Jordan is a credit to your company.!
1 July 2026
Reply from Chubb Fire & Security UK
Dear Justin,
Thank you for your wonderful review for Jordan! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Staff always pleasant and experienced.
30 June 2026
Reply from Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer attended on time
The engineer attended on time, installed the equipment in a timely and tidy manner and explained how it operated. He was very informative.
1 July 2026
Reply from Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Fire Extinguis
Rang to make an appointment and turned up on time. Representative was friendly and helpful and carried ot the service in good time.
30 June 2026
Reply from Chubb Fire & Security UK
Dear Graham,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
Great service, rang before attending to ensure it was convenient. Attended and serviced the alarm quickly and efficiently, no disruption to us whilst working. Josh is really knowledgable and friendly.
30 June 2026
Reply from Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Amanda,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Alarm box problem.
Prompt service found and rectified the problem. Service guy was efficient and explained everything in friendly manner.
30 June 2026
Reply from Chubb Fire & Security UK
Dear John,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
great service the guy who came to do…
great service the guy who came to do the chubb fire alarm service was brilliant. Very helpful/knowledgeable .and sorted our fob issues we have been having ongoing.
30 June 2026
Reply from Chubb Fire & Security UK
Dear Debby,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
1 July 2026
Reply from Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
FREINDLY AND PROFESSIONABLE
1 July 2026
Reply from Chubb Fire & Security UK
Dear Tom,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Mrs Somerville,
We appreciate your kind words for Martin! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very competent
30 June 2026
Reply from Chubb Fire & Security UK
Dear Gerald,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Mrs Hill,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Your engineer was brilliant
18 April 2026
Reply from Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Leonard,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Kyle is always friendly and efficient
Kyle is always friendly and efficient. Gives advice on new products and also current and possible forthcoming legislation.
30 June 2026
Reply from Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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