ChoiceCash Reviews 603

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the professionalism and compassion of the staff. Customers found the customer service to be excellent, with agents being helpful, patient, and clear in explaining terms and processes, making the overall experience smooth and straightforward. Many appreciated the quick funding and easy application process, noting that the company came through when financial assistance was urgently needed. However, some customers also noted issues with communication, mentioning that some representatives had difficulty speaking English or were not knowledgeable. A few other people also felt that the interest rates were high, and there were occasional delays in funding despite promises of same-day service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as extremely nice, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

User experience

Customers had positive experiences with user experience, finding the process very easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

603 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service Rep

“The customer service Rep was very helpful in explaining the procedure for an extension..Very clear and easy-to-understand way. I appreciate the patience and professionalism.”

Excellent customer service.”

11 April 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Very informative

17 April 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Great customer service and they really…

Great customer service and they really try to assist you with your needs! Great experience!

15 April 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 4 out of 5 stars

Once approved the funds were in my…

Once approved the funds were in my account quickly.

13 March 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are thrilled that we were able to help with your financial needs. Thanks again for the positive review!

Rated 5 out of 5 stars

Friendly people

Friendly people, fast service. Got the $ the same day

5 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Kelsey was very helpful through the…

Kelsey was very helpful through the loan process. Thank you for the short-term help I needed.

11 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Kelsey provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Very pleased customer

My experience was veryp⁰ pleasant. My loan officer was very well informed and worked expeditiously to reach completion of the process. Everything went smoothly and quick .very pleased. pleased.

7 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We look forward to assisting you again in the future.

Rated 1 out of 5 stars

Ripped off with initial fees

Ripped off with initial fees. Highjacked with interested rate 140% I advised consumers to not borrow the vehicle title loan

7 April 2026
ChoiceCash logo

Reply from ChoiceCash

We’re sorry to hear about your concerns and appreciate you sharing your feedback. The ChoiceCash Loan serviced by LoanMart discloses any fees associated with the origination to obtain a loan, and all loan terms, including rates and repayment amounts, are fully disclosed prior to acceptance.

We take concerns like this seriously and would like the opportunity to review your experience. Please contact us at compliance@loanmart.com so that we can address your concerns under separate cover.

Rated 5 out of 5 stars

Fast courteous service

Fast courteous service

4 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for the positive review!

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly

4 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for the positive review!

Rated 5 out of 5 stars

Thank you!!!

28 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re delighted to hear about your positive experience with ChoiceCash. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Customer service was really awesome,I…

Customer service was really awesome,I am a returning customer and really appreciate the ease of doing business

2 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent customer service

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictures of the car I'm filling out the paperwork of the application. I appreciate it their patience

1 April 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks Mary for taking the time to leave a review. We’re delighted to hear about your positive experience with ChoiceCash. We look forward to assisting you again in the future.

Rated 5 out of 5 stars
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Very professional very easy to deal…

Very professional very easy to deal with cannot believe how fast it was to receive the money very impressed. Thank you very much to all the world needs more people like you guys thanks again.

29 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Joe. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Simple Easy loan process.

Simple process. Everybody was very easy to deal with.

28 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks for the feedback, David. We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

So far you guys came thru at some…

So far you guys came thru at some unseemingly possible times

22 March 2026
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are thrilled that we were able to help with your financial needs. Thanks again for the positive review!

Rated 5 out of 5 stars

Refinance

Very easy process and fast

21 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.

Rated 4 out of 5 stars

Help to understand from beginning to completion

I had help to understand the process of documentation and accomplishing uploading and filling them out.
I was made to feel comfortable in each step until I did
understand and had it completed.

18 March 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with your financial needs. We look forward to being your financial resource again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look