ChoiceCash Reviews 603

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the professionalism and compassion of the staff. Customers found the customer service to be excellent, with agents being helpful, patient, and clear in explaining terms and processes, making the overall experience smooth and straightforward. Many appreciated the quick funding and easy application process, noting that the company came through when financial assistance was urgently needed. However, some customers also noted issues with communication, mentioning that some representatives had difficulty speaking English or were not knowledgeable. A few other people also felt that the interest rates were high, and there were occasional delays in funding despite promises of same-day service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as extremely nice, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of the... See more

User experience

Customers had positive experiences with user experience, finding the process very easy, smooth, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

603 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

VERY IMPRESSED

If I need assistance with a loan I call Nelson. He is a wonderful CSR and loan processor. No matter what I can count on him to take wonderful care of me. Thank you Choice and thank you Nelson.

12 February 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Nelson provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Customer

Efficient service

11 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Quickly funded!

Quickly funded!

7 March 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very easy

Very easy, and professional. Customer service was top notch, all the staff was so helpful. application and loan was very easy to accomplish.

12 March 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Treated well and fair.

Everything was fair and easy, User friendly on signing the forms. Phone calls were handled in a professional and first class approach.

4 March 2026
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, John. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Everything went pretty smooth...one…

Everything went pretty smooth...one hiccup but no biggie
Very helpful.

4 March 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Dependable

You came through

17 February 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Easy great experienceto deal with

Easy to deal with. Professional.

22 February 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. Thanks for your business and referral.

Rated 5 out of 5 stars

Easy breezy

21 February 2026
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Reply from ChoiceCash

Thanks Christinia for taking the time to leave a review. We’re happy to hear that you had a positive experience with us. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

The today

Good morning

21 February 2026
Unprompted review
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Fast and to the point

18 February 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

A wonderful company to know

Everyone made me feel very welcome and very concern with helping me to get all of the information together. I truly appreciate their help in everyway.

14 February 2026
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Got things done fast and the…

Got things done fast and the representatives were amazing.

6 February 2026
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Help when you’re in a crisis

Helping me out in this crisis.Were very patient with me

11 February 2026
ChoiceCash logo

Reply from ChoiceCash

Thanks Corasena for taking the time to leave a review. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Quick easy and to the point

Quick easy and to the point. Valeria was amazing at helping and getting me the funds I needed. Fair deal. Thanks to the whole team that helped when she couldn’t.

8 February 2026
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Reply from ChoiceCash

Thank you for the 5 star review! We’re glad we were able to assist and happy to hear Valeria provided you with the 5-star service we strive for. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Great customer service

Great customer service. Made things easy for me to get a loan. Explained things clearly to me.

8 February 2026
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Reply from ChoiceCash

Thank you for providing feedback on your experience with ChoiceCash, Eduardo. We are thrilled that we were able to help with your financial needs. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Best choice for cash!

Easy refinance process and always professional customer service. My loan terms were explained in a language that was easy to understand. I was in a bind and ChoiceCash comes through for me every time.

5 February 2026
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Reply from ChoiceCash

Thanks Talena for taking the time to leave a review. We are happy to have been able to assist you with your financial needs. We are happy to have been able to assist you with your financial needs.

Rated 5 out of 5 stars

The were very through in there…212-22-2/4

The were very through in there instructions . Very friendly and helpful .

4 February 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for the 5 star review! We are happy to have been able to assist you with your financial needs. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Loan

Very prompt and easy process. Very helpful

3 February 2026
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

Rated 5 out of 5 stars

Ivan is awesome

Easy to do business with. Friendly and helpful staff especially Ivan

14 August 2025
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Ivan provided you with excellent service! Thanks again and we hope you’ll continue to choose ChoiceCash in the future.

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