My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently got a title loan, and overall, the experience was smooth and straightforward. The application process was fast, and I was approved the same day. The staff was helpful and explained all th... See more
Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more
Company replied
I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more
Company replied
Company details
Written by the company
Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with a ChoiceCash. The ChoiceCash loan is made by Capital Community Bank, a Utah Charted bank, located in Provo, Utah, Member FDIC. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Capital Community Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.
Contact info
P.O. Box 8075, 91409, Van Nuys, United States
- 855-422-7402
- Customersupport@800loanmart.com
- choicecash.com
4.6
Excellent
603 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I worked with Leslie O and she was…
I worked with Leslie O and she was knowledgeable, responsive and followed through. I highly recommend using Leslie
13 May 2026
Unprompted review
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to assist and happy to hear Leslie provided you with the 5-star service we strive for. Thanks again for the positive review!
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We’re happy to help whenever you need us again!
HIGH INTETEST RATE 119%
Easy to apply and great customer service. The annual interest rate on a $7,258 is 119% bringing the monthly payment to $719.75. Also they have additional fees of about $700. I declined the loan, of course.
13 May 2026
Unprompted review
Reply from ChoiceCash
Thanks, Nelson, for taking the time to leave a review. We apologize your approval did not meet your needs. We understand interest rates can feel high, especially right now, and we appreciate you mentioning it. If anything comes up in the future, we’re always here to help!
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to being your financial resource again in the future.
Outrageous loan rates are very high and I end…
Interest rates are very high and I end up paying three times the amount of the loan. I had to call in numerous times to get clarity on questions that were vague and I tried to get a copy of my signed documents but were sent encrypted without the encryption key. Had to call in a dozen times.
8 May 2026
Reply from ChoiceCash
We are sorry to hear about your experience. The ChoiceCash Loan aims to provide clear information regarding loan terms and account documentation, and we regret any frustration relating to communication or access to documents.
We would appreciate the opportunity to review your concerns further. Please contact our Compliance Department at compliance@loanmart.com and reference your review.
Bring earmuffs.
You need to inspect where your ATM's are located at the businesses.
The one I used was near the front door of the merchant and it was LOUD !!!!!
6 May 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We apologize for the inconvenience. Thanks again for sharing your feedback.
Quickness Great customer service
Quickness Great customer service. Speedy transaction. Nice people
5 May 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We look forward to being your financial resource again in the future.
It's nice to be able to deal with an…
It's nice to be able to deal with an honest company that will make a process like this simple. Thank you for not making something like this harder than what it needs to be.
5 May 2026
Reply from ChoiceCash
Thanks Melvin for taking the time to leave a review. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.
Honestly the worst experience
Honestly the worst experience. The monthly payment is bullshit. Would never get a loan here ever again.
5 May 2026
Reply from ChoiceCash
We’re sorry to hear about your concerns and appreciate you sharing your feedback. The ChoiceCash Loan serviced by LoanMart discloses any fees associated with the origination to obtain a loan, and all loan terms, including rates and repayment amounts, are fully disclosed prior to acceptance.
We take concerns like this seriously and would like the opportunity to review your experience. Please contact us at compliance@loanmart.com so that we can address your concerns under separate cover.
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.
Great communication!
28 April 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We’re happy to help whenever you need us again!
Reply from ChoiceCash
Thank you for providing feedback on your experience with ChoiceCash, Barbara. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We look forward to assisting you again in the future.
Because the contact was very helpful no…
Because the contact was very helpful no problems
18 April 2026
Reply from ChoiceCash
Thank you for the 5 star review! We are thrilled that we were able to help with your financial needs. We look forward to being your financial resource again in the future.
Great Company and Received Funds in less than 24 hours!!
Ricardo was excellent!! I received the funds in less than 24 hours. Great company.
25 April 2026
Reply from ChoiceCash
Thanks Mary for taking the time to leave a review. We’re glad we were able to assist and happy to hear Ricardo provided you with the 5-star service we strive for. Thanks again for the positive review!
Worked with me through entire process…
Worked with me through entire process and do so in a polite and professional manner.
23 April 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to being your financial resource again in the future.
Extremely fast and getting the cash I…
Extremely fast and getting the cash I needed in a hurry and so easy to do thank you
16 April 2026
Reply from ChoiceCash
Thank you for the 5 star review! We are happy to have been able to assist you with a ChoiceCash loan! We’re happy to help whenever you need us again!
This place had me approved for a title…
This place had me approved for a title loan in the hardest times of my life!
23 April 2026
Reply from ChoiceCash
We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.
Great service.
14 April 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We’re glad we were able to help. Thanks again for the positive review!
36 hours later, still no funds
36 hours later, still not funded! So much for same day funding as advertised and now not even next day funding. So misleading... and disappointing. I did all my paperwork 2 hours before cut off time for same day funding yet still nothing ...
20 April 2026
Reply from ChoiceCash
Thank you for taking the time to share your experience, Liza. We apologize for the delay in your loan process. For further assistance, please contact us at compliance@loanmart.com so we can fully review and respond to you.
Representative settled my issue quickly
21 April 2026
Reply from ChoiceCash
Thank you for taking the time to share your loan experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.
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