Abigail was very friendly and very helpful handle all my needs today and made sure I needed nothing else before we parted ways. Great job Abigail.
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See what reviewers are saying
Michelle took my call today and handled it start to finish. No transfers, no "let me check with someone," no script. She listened to what I actually needed, answered every question I had, and made... See more
Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more
Company replied
Jacob McMillian is superb in customer service. Extremely knowledgeable, professional, thorough and patient. Please have him train all members of the Choice Team in handling questions from Digital Trus... See more
Company replied
Company details
- Investment Service
- also in
- Alternative Financial Service
- Cryptocurrency Service
- Financial Institution
- Non-Bank Financial Service
- Retirement Scheme Provider
Written by the company
Same bitcoin. Less taxes.
Contact info
United States
- choiceapp.io
You should know
4.9
Excellent
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Aliyah was very pleasant and helpful
Aliyah was very pleasant and helpful. I would highly recommend her to help with any issues.
23 March 2026
Unprompted review
Reply from Choice
Terry, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Respond to my requests for help quickly…
Respond to my requests for help quickly and are thorough. Leslie Anna was extremely helpful and very pleasant.
25 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Richard!
Digital Trust Customer Service
Leslie Anna was friendly and was able to provide me with the information that I needed immediately. Thank you.
25 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Lynn!
Leslie Anna was professional
Leslie Anna was professional, yet personable and assisted me in conversation that explained things well.
And went into immediate action.
24 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Barbara!
Lucas and Joelle are exceptional beyond words!!!
Lucas and the Digital Trust / Choice team answered all of my questions promptly and guided me through the Traditional IRA to Roth IRA Conversion Process sending me the specific forms to create a new Roth account and to transfer my funds. The process was straight forward and efficient. The Support Team including Lucas and Joelle were highly skilled and great to work with.
23 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, KSG! If you have anymore questions in the future, please don't hesitate to reach out.
Quick and helpful information from Lucas
20 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Lucas's care! We appreciate you, Kevin! If you have anymore questions in the future, please don't hesitate to reach out.
Fast customer service solution
Lucas was great. He resolved my issue right away. Thank you!
16 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Lucas's care! We appreciate you, Flor! If you have anymore questions in the future, please don't hesitate to reach out.
John answered all my questions and…
John answered all my questions and redirected me to the person who solved my issue. It was a pleasure. Thank you, John.
6 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on John's care! We appreciate you, Jim!
Leslie was exceptional in helping me…
Leslie was exceptional in helping me today, she deserves a raise!
6 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Jim! Thanks for your feedback on Leslie's care. If you have anymore questions in the future, please don't hesitate to reach out.
All aspects were 5-star!!
6 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Steven! If you have anymore questions in the future, please don't hesitate to reach out.
Leslie Anna is an excellent Dignity Trust representative
Leslie Anna is professional, courteous, knowledgeable and aims to please. Her interaction with me is much appreciated.
5 March 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, John!
My trouble was resolved in 2 minutes!
2 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Douglas! If you have anymore questions in the future, please don't hesitate to reach out.
It was easy to report a problem and…
It was easy to report a problem and then get it fixed with a credible technician.
2 March 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, John! If you have anymore questions in the future, please don't hesitate to reach out.
Kayla got my account issue sorted out…
Kayla got my account issue sorted out quickly! Cheers!
25 February 2026
Unprompted review
Reply from Choice
We're here to help and we're so glad that Kayla was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
Request for RMV form
When I called Choice, I spoke to Lucas and explained to him what I needed, in a very polite manner he conducted the usual background checks to verify who I was, then he verified my needs and told me he would email these to me in about 10-minutes. I received the forms via email before the 10-minute period. Thank you, Lucas!!
23 February 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Michael! If you have anymore questions in the future, please don't hesitate to reach out.
Amazing fast experience / Great Kayla Customer Service
Kayla has been fantastic to work with and consistently prompt, responsive, and always on point with follow-ups and communication. She brings a strong sense of ownership and clarity to every interaction, which makes coordination smooth and efficient.
More broadly, the overall experience with Choice has been excellent. The level of professionalism, responsiveness, and customer focus truly stands out and makes a meaningful difference in how easy it is to work together.
24 February 2026
Unprompted review
Reply from Choice
Ashok, we truly appreciate your details and kind words about your experience with Choice. If you need anything, we're here to help! Have a great day.
Ana did a great job
24 February 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Ana's support! We appreciate you, Tammy!
Leslie Anna was top-notch
Leslie Anna was top-notch. She has the perfect mix of professionalism and comfortable personal conversation. She answered my questions very efficiently.
23 February 2026
Unprompted review
Reply from Choice
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Dave!
Lucas addressed my concerns in a…
Lucas addressed my concerns in a professional manner. He answered any questions I had and promptly sent over the documents I'd requested.
18 February 2026
Unprompted review
Reply from Choice
We're so glad you're enjoying the Choice experience, Joe ! If you have anymore questions in the future, please don't hesitate to reach out.
Aliyah has always provided me with…
Aliyah has always provided me with prompt and excellent support. Many thanks!
6 February 2026
Unprompted review
Reply from Choice
J, we're here to help and we're so glad that Aliyah was able to give you a great experience. If you have anymore questions in the future, please don't hesitate to reach out.
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