Chapter Law Reviews 196

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Chapter law have been the best Misbah helped the sale of my property complete within 6 weeks. I used their app which kept me up to date every step of the way and at no point did I need to call to see... See more

Rated 2 out of 5 stars

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... See more

Rated 5 out of 5 stars

Chapter Law have been fantastic from start to finish. Our solicitor Stephen went above and beyond to get the sale/purchase of our properties through. It wasn't a straightforward process and he was... See more

Company replied

Rated 5 out of 5 stars

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... See more

Company replied

Company details

  1. Conveyancer

Written by the company

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Malcolm Rees

Malcolm dealt with the sale in a straightforward and prompt manner. Exactly what was required and I will certainly be seeking him out again when I come to sell my next property.

27 February 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Jason, that's great to hear! Glad we could help.

Rated 5 out of 5 stars

Totally Professional 5*

I can not stress how professional the company were. Our solicitor Victoria kept us up to date daily with a very frustrating purchase of our home. She was patient, honest with what was going on .
Even when I was hounding her for information she was always kind and professional with her email replies and phone calls . Chapter Law should be very proud of the way she represented the company . I would recommend them to anyone. Thank you !

15 February 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Dave, you're welcome! I'm glad Victoria could help you.

Rated 5 out of 5 stars

A professional and personal service

A professional and personal service, we were talked through every step of the process.
Communication was detailed and precise
Would highly recommend chapter law

16 February 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Tracey, that's lovely to hear. Thank you!

Rated 5 out of 5 stars

Highly Recommend

Chapter Law we're recommended to myself when I was selling my property. The process appeared daunting at first but with the help of Malcom Rees, any initial concerns I had were unfounded. Malcolm was extremely helpful and answered all my questions. Thank you it was really appreciated.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional throughout and our Solicitor, Charlotte Bull went above and beyond.

We started our transaction for our house sale last year and as the transaction evolved, it transpired to be a complicated chain. Our Solicitor, Charlotte Bull, went above and beyond (even working out of hours) to get us to the finish line. She was incredible every step of the way and we definitely felt like we were in safe hands. I cannot thank Charlotte and Chapter Law enough for the incredible work they have done for our family and we will not hesitate to use them again in the future.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

After three abortive sales

After three abortive sales, finally sold and the matter as dealt with by Victoria, who was efficient and always answered emails and phone calls promptly and efficiently. I would definitely recommend Victoria if you want your conveyancing done with your best interests dealt with. Thanks Victoria

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Competitively priced and great service

Charlotte was quick and efficient and resolved all questions and queries without issues.
I am aware that cage went above and beyond working out of office hours to ensure we completed on schedule.
It was a probate property and the care and consideration by all the team was fantastic

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Chapter Law gave truly brilliant help &…

Chapter Law gave truly brilliant help & support to me when purchasing my property, in particular the expert guidance, hard work & diligence provided by excellent solicitor Malcolm Rees.

I can highly recommend Chapter Law as easily the best law firm I have ever had the privilege of being helped & advised by.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Tori from Chapter Law did a great job…

Tori from Chapter Law did a great job processing my house sale. She responded quickly and efficiently throughout the entire process, keeping me informed and doing her absolute best to move the process forward as smoothly as possible. If you’re looking for a solicitors for your next house move I highly recommend her!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Big thank you

Charlotte Bull, at Chapter law, was very helpful to process my house purchase in very tight timeline. Some days, she was working late. Thank you very much Charlotte.

3 November 2023
Unprompted review
Rated 4 out of 5 stars

Keep it local !

In comparison to the nightmare experience we endured at the hands of an unnamed online conveyancing firm back in 2022 our experience with Chapter Law was simply magical !
Thanks to Charlotte Bull and her jargon free , straight talking and attention to detail approach we purchased our home with minimum stress and delay! Such a refreshing change to have direct contact, ability to meet face to face and receive timely responses from Charlotte and her team ….more reassuring than dealing with online, nationwide, faceless, automated systems!

27 November 2023
Unprompted review
Rated 5 out of 5 stars

I would happily recommend Charlotte…

I would happily recommend Charlotte Bull. Charlotte kept us updated during the purchase of our property. All information was presented in a clear and straightforward manner. In addition we felt supported during the purchase process, this was most helpful during a stressful time.

3 November 2023
Unprompted review
Rated 4 out of 5 stars

Staff seem on the ball

Staff kept me updated without constantly hassling me.
Was slightly irritated that proof of name HAD to be sent to the Redditch office, rather than the one closer to me.
Contract signing went well as Ummar clearly explained things and gave me time to read without feeling rushed. Happy with the company. Will consider using when I am finally ready to purchase.

27 October 2023
Unprompted review

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