Chapter Law Reviews 196

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Chapter law have been the best Misbah helped the sale of my property complete within 6 weeks. I used their app which kept me up to date every step of the way and at no point did I need to call to see... See more

Rated 2 out of 5 stars

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... See more

Rated 5 out of 5 stars

Chapter Law have been fantastic from start to finish. Our solicitor Stephen went above and beyond to get the sale/purchase of our properties through. It wasn't a straightforward process and he was... See more

Company replied

Rated 5 out of 5 stars

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... See more

Company replied

Company details

  1. Conveyancer

Written by the company

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing experience

I recently had the pleasure of working with Charlotte Bull at Chapter Law for both selling my current property and purchasing a new one. From start to finish, Charlotte's professionalism, expertise, and dedication were truly exceptional.

Charlotte made the entire process seamless and stress-free. She was always available to answer any questions I had and provided clear and concise explanations throughout. Her attention to detail and thorough understanding of property law ensured that every aspect of both transactions was handled efficiently and effectively.

What stood out most was Charlotte’s commitment to her clients. She went above and beyond to ensure that all timelines were met and that I was informed of every development along the way. Her proactive approach and excellent communication skills gave me complete confidence and peace of mind during what could have been a very stressful time.

I highly recommend Charlotte Bull and Charter Law for anyone looking for reliable and professional support in property transactions. Her expertise and client-focused approach make her an outstanding solicitor. Thank you, Charlotte, for all your hard work and dedication!

26 April 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Kellie, thank you for taking the time to leave this amazing review! I'm so glad Charlotte helped make the process as stress-free as possible.

Rated 5 out of 5 stars

Victoria at chapter law

Thankyou to Victoria for her help and support in making the process of selling my mom’s house more manageable and less overwhelming. A lovely, ☺️ positive person and always there to guide me if I had any questions.

17 May 2024
Unprompted review
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Reply from Chapter Law

Hi Lisa, this is amazing to hear! Thank you

Rated 5 out of 5 stars

A refreshing experience

I cannot recommend Charlotte Bull enough. Very knowledgeable and helpful during a non-typical sale situation. Responsive and a pleasure to deal with. Thank you

14 May 2024
Unprompted review
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Reply from Chapter Law

Hi Karina, you're welcome! So glad Charlotte could help you!

Rated 5 out of 5 stars

Big THANK YOU to Charlotte.H

Big THANK YOU to Charlotte.H : at Chapterlaw Birmingham
We had a slow start due to probate and staff leaving but Charlotte took over my case after .Very efficient right through to the completion date. Thank you Charlotte. C.J

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Victoria is a credit to chapter law!

Victoria has been great throughout. From start to finish she has kept us upto date with were we are at with the process.

She answered all our questions and replied to us very quickly and always called back if she wasn't available.

Thankyou for your services would deffinlty use you again in the future

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience with Chapter Law…

From our first contact with Chapter Law at Longbridge/Redditch they have been very professional, guiding us well through the process. The staff at Chapter Law and especially Ummar Hussain were very efficient. Good communication was maintained at all time's, keeping us well informed of the legal progress with the sale to the successful completion. We fully recommend AP Morgan. Dave & Lynn Newell

3 May 2024
Unprompted review
Rated 5 out of 5 stars

amazing company

amazing company - efficient ans trustworthy
prices for the services i found competitive.
a special mention to Charlotte Hatch who was brilliant all the way through the process.
i have used Chapter Law 3 times so far and wouldnt hesitate to use them again !
welldone

30 April 2024
Unprompted review
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Reply from Chapter Law

Hi Antonio, thank you so much!

Rated 5 out of 5 stars

Great service and communication

As with all good services they did the job as requested in a timely manner with great communication at every step of the way.

24 April 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Alex, thank you!

Rated 5 out of 5 stars

Excellent service.

I was very pleased with the services of Charlotte when selling my house recently. I would definitely recommend Chapter Law and will use them again in the future.

12 April 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Thank you!

Rated 5 out of 5 stars

Jennifer Akers

Jennifer Akers
Absolutely thrilled with the service of Jennifer Akers who dealt with our house sale and purchase. Always replied to emails and calls and worked very swiftly. Would definitely recommend. Jennifer your a credit to chapter Law thankyou so much.
Adrian Randle and Jayne Randle.

28 March 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Adrian, you are very welcome!

Rated 5 out of 5 stars

This was the first time we had brought…

This was the first time we had brought a house and we found the experience frustrating at times but Ummar Hussain kept us informed and explained what was happening and what needed to be done. Would recommend Chapter Law.

7 March 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Wendy, thank you!

Rated 5 out of 5 stars

Open and honest.

Straight forward, knowledgeable and prompt. They made the whole process of selling a house seem easy and did everything they could for us.

15 March 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Paul, thank you!

Rated 5 out of 5 stars

Charlotte Hatch

Charlotte Hatch - the paralegal dealing with our many queries was very helpful and friendly. Considering she is new to the firm she had good knowledge and worked quickly. Thank you Charlotte.
The company as a whole were efficient and got the job done. They had our best interests at heart and did a good job.

12 March 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Meg, that's so lovely to hear. Thank you!

Rated 5 out of 5 stars

Polite.

Polite.
Helpful.
Friendly and courteous.
Available to answer our many questions.
Thankyou

26 February 2024
Unprompted review
Chapter Law logo

Reply from Chapter Law

Hi Fiona, you're welcome! Glad we could help.

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