Cash Money Reviews 

8,163
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 916 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently appreciate the fast and efficient loan process, noting that funds are deposited quickly and applications are handled smoothly without unnecessary complications. People frequently mention that the staff is exceptionally friendly, professional, and always willing to help with any questions throughout the entire financial procedure. Some reviewers were not happy with communication issues and rigid difficulties regarding aligning payment dates with specific provincial assistance schedules. Consumers also mentioned occasional technical hurdles when connecting bank accounts or experiencing frustrating delays with customer support responses and phone call follow-ups.

What people talk about most

Staff

Customers report great satisfaction with the staff, highlighting that employees are very helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that it is consistently fast, convenient, and... See more

Payment

Customers consistently note ambiguous experiences with payment options, highlighting a mix of efficient... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and easy loan application... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more

Company replied

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,163)

863 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I can’t access more funds when I need…

I can’t access more funds when I need of my whole lending I’m allowed

27 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

It was very easy and efficient

It was very easy and efficient . I was able to do everything online and if I did needed help the help the staff member were to help me when I called in . I highly recommend Cash Money, they have helped me when I’ve been in right spots a few time

26 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our Mississauga team members. We appreciate you!

Rated 2 out of 5 stars

The fact that it is so hard for Cash…

The fact that it is so hard for Cash Money to set their computer system to follow the BC Disability Assistance Paydates is astonishing. Maybe you shouldn't accept B.C. Disability Assistance recipients. Yes, while most pay dates are 4 weeks apart there are a few months that are 5 weeks apart. Loan Express, ICash and Speedy Cash are able to follow the payment schedule for BC Disability Assistance recipients

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

used to

used to. not showing pay day loan options and phone app also sucks as you cannot apply from that app.

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. We appreciate you!

Rated 5 out of 5 stars

The Service was good

The Service was good. And the communication was clear.

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review.

Rated 1 out of 5 stars

Cash Money should stop accepting…

Cash Money should stop accepting applications from BC Disability Assistance Recipients. This is the only loan company I have dealt with that; can't align the payment dates for those recipients/customers. They had to pay back hundreds of BC Residents because of only 3 week loans and not payday to payday. This ends up causing people to have NSF and charges for that. On the other hand Speedy Cash, Loan Express and ICash get 4 or 5 stars because they align the payment dates with the BC Disability Assistance Schedule.

24 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

Easy straight forward

Easy straight forward. Quick service always.

22 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for your business. We appreciate you!

Rated 1 out of 5 stars

I know I can get a loan with you guys…

I know I can get a loan with you guys because I have called and yet online you say no

19 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 3 out of 5 stars

Cant pay my 10$ I owe

19 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 2 out of 5 stars

Not even 30 seconds of me putting my…

Not even 30 seconds of me putting my info/ bank info in and denied me when carefully reviewed when wasn't even reviewed and I think that it should gave a lower amount to start with instead of just plainly denial....

17 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

it easy

its been easy fast

16 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review.

Rated 5 out of 5 stars

I am a satisfied customer of CashMoney

I am a satisfied customer of CashMoney.
Their services are professional, reliable, and always meet my expectations.
The team provides clear communication and fast solutions, which makes the experience both smooth and trustworthy.

5 September 2025
Unprompted review
Cash Money logo

Reply from Cash Money

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Rated 1 out of 5 stars

TERRIBLE.........HAVE BEEN TRYING TO REALOAN FOR A WEEK

TERRIBLE.........HAVE BEEN TRYING TO RELOAN FOR A WEEK......NO MONEY,,,,,BECAUSE I PAID OFF MY LAST LOAN...AND HAVE BEEN TURNED DOWN EVERY DAY SINCE, ALSO....IT'S NEARLY IMPOSSIBLE TO APPLY FOR A SIMPLE PAYDAY LOAN....THEY AUTO MATICALLY TAKE YOU TO AN INSTALLMENT LOAN APPLICATION......WHICH WILL BE DENIED....WOULDN'T RECOMMEND

1 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Rated 5 out of 5 stars

quick and easy

it was quick and easy to apply

10 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look