Cash Money Reviews 

8,165
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 916 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently appreciate the fast and efficient loan process, noting that funds are deposited quickly and applications are handled smoothly without unnecessary complications. People frequently mention that the staff is exceptionally friendly, professional, and always willing to help with any questions throughout the entire financial procedure. Some reviewers were not happy with communication issues and rigid difficulties regarding aligning payment dates with specific provincial assistance schedules. Consumers also mentioned occasional technical hurdles when connecting bank accounts or experiencing frustrating delays with customer support responses and phone call follow-ups.

What people talk about most

Staff

Customers report great satisfaction with the staff, highlighting that employees are very helpful,... See more

Service

Reviewers highlight positive aspects of service, noting that it is consistently fast, convenient, and... See more

Payment

Customers consistently note ambiguous experiences with payment options, highlighting a mix of efficient... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and easy loan application... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was great and fast. I had a couple of questions which the operator couldn't answer, and I sent and email twice and received the same standard email in response. The customer service needs to pick... See more

Company replied

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,165)

864 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried three days to make payment…

I tried three days to make payment through app web page over phone not till Friday 207 pm was it done why every month the method changes why it's so hard to use internet

29 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Easy to loan easy to payback

Easy to loan easy to payback . Friendly help when you need it .

27 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

26 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 5 out of 5 stars

Life savers

Life savers

24 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 1 out of 5 stars

Website constantly glitchy

Website constantly glitchy. Currently unable to input first name and last name for a loan.

22 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 1 out of 5 stars

I have been a loyal customer

I have been a loyal customer for a few years now and I've never had a problem with getting a loan after I paid off a previous loan. I called customer service 4 times and I kept getting the run around and when I asked to speak to a supervisor they put me on a short hold and then came back and told me no one is available and someone will call me back. But I dont understand why I cant apply for a new loan when I've paid off my previous loan

21 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Amazing business

Amazing business. Great repayment rates. Will do business with again

20 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate you!

Rated 4 out of 5 stars

They are always very friendly and…

They are always very friendly and helpful. Even when late they will work with you to get caught up.

12 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Patience..Patience..Patience

Patience..Patience..Patience. The people at Cash money.. I talked to 5 of them they were all outstanding. Had I not had conflicting information on my bureau this would have been done with one call. All in all they where all professional and compassionate with problem solving mindsets. Great Job Guys and Gals and a special shout out to Veronica who completed the process.

16 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 4 out of 5 stars

Friendly and efficient

I received a call that made me feel secure in this company. The staff are very efficient, thorough and friendly. It was very quick and streamlined to receive the money.

15 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 4 out of 5 stars

service very good

15 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Process was quick and easy

Process was quick and easy, the lady was very nice and helpful and answered any questions I had.

11 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of LendDirect. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 4 out of 5 stars

quick and easy

27 April 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

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