Cash Money Reviews 

8,158
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 921 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and understanding, making interactions pleasant and efficient. Many people highlight the excellent service and efficient processes, noting how easy and quick it is to obtain funds with flexible payment options. Reviewers frequently commend the customer service for its responsiveness and clear communication. However, some customers noted difficulties with the online system, including application hassles and less user-friendly interfaces. A few also mentioned occasional communication issues, such as delays in fund transfers, needing repeated documentation, or challenges with customer service follow-up and understanding loan denials.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its convenience, speed, and... See more

Payment

Users describe ambiguous interactions with payment, with some customers praising the flexibility and ease of... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting helpful, professional, and... See more

User experience

Clients share positive opinions on user experience, frequently describing the application process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cashmoney is always great to deal with for any financial services I've needed, the payday loan process is easy and quick to get through and receive funds through. The one time my cheque was late and... See more

Company replied

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(8,158)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Convenient

Fast, convenient service at the click of a button. Easy to pay back loans through e transfer. Rates are reasonable, would highly recommend if you are in need of money now.

19 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 1 out of 5 stars

Now what?

ive entered all my information, ive connected my bank, I keep clicking next and it keeps circling to update my information. I need to talk to a human and finalize this loan process, and theres no option besides calling in and thats not readily available for me

15 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Wonderful service

Wonderful service

12 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 4 out of 5 stars

website not working properly

website not working properly

12 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 3 out of 5 stars

I screwed up

I screwed up

5 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Very helpful

Very helpful, fast approval

1 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 5 out of 5 stars

There when Neadef

Easy access

1 June 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

I have an account with lenddirect

I have an account with lenddirect, need to change my phone number

31 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Rated 4 out of 5 stars

So far my experience has been a…

So far my experience has been a positive one. Everything was easy to read. The steps were easy to follow. Within the hour I received my line of credit amt in my back account. Paid a few things all before noon. Hope the rest is as good.

30 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 1 out of 5 stars

I tried three days to make payment…

I tried three days to make payment through app web page over phone not till Friday 207 pm was it done why every month the method changes why it's so hard to use internet

29 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience with our team members. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Easy to loan easy to payback

Easy to loan easy to payback . Friendly help when you need it .

27 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

26 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for choosing Cash Money. We appreciate our customers!

Rated 5 out of 5 stars

Life savers

Life savers

24 May 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

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