CashCall Mortgage Reviews 

2,517
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Always a quick and painless experience doing a refinance with CashCall. Have done at least four or five over the years. I compare rates every time. Andrew Brown at CC always is first to reach out to... See more

Rated 5 out of 5 stars

Great experience on my home refinance. I still cant believe it how smooth & easy & how fast it went less then two weeks no hassles. Great customer service. Very fast & accurate. I had tried Pacific Ma... See more

Rated 5 out of 5 stars

Let me begin with a heartfelt thank you to Andrew Kiemm and Racquel Bantiles who were extremely helpful above and beyond there expected job. It was with out a doubt an experience that we were skep... See more

Rated 5 out of 5 stars

We just got a house loan from CashCall Mortgage - our third one. I have always found their rates are the best. Also, due to being self-employed, having a Bank Statement Loan option was very import... See more

Company details

  1. Mortgage Broker
  2. Mortgage Lender

Written by the company

We provide customers with fast and responsible mortgage financing. We offer a variety of low interest loan products for people looking to refinance their mortgage, buy a home or purchase an investment property. Our lending products include financing for Veterans, FHA, HELOC's, fixed rate seconds, conventional home loans and non-conventional loans for real estate investors and self-employed borrowers. We offer competitive interest rates that set us apart from our competition. Our innovative technology streamlines the application process and our exceptional customer service makes for a hassle-free experience for our customers. For self-employed and real estate investor borrowers, we have programs that provide alternative approaches to documenting the borrower’s income making it easier for people to qualify. For more details you can speak to agent by calling 866-708-5626 or begin the short application process here at www.cashcallmortgage.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,517)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Disappointed with CashCall

Everything seemed perfect until I signed the loan documents and trusted the loan was going to be paid off. 2 weeks after closing, I found out the loan was never paid. I was hoping to skip a mortgage payment but when I checked with my bank I found out it wasn’t paid. I called cashcall and the escrow company and they said I was misssing the land Survey. They never called me to ask for it. I sent it to them. I waited a couple of days and called them back. Nobody returned my call. Nobody it’s telling me what’s going on with my refinancing loan. Nobody answers their phone or calls me back to give me any updates.

9 February 2018
Unprompted review
Rated 5 out of 5 stars

Ruddy Crawford made the process of …

Ruddy Crawford made the process of refinancing like a breeze very attentive easy to get a hold of. He helped a lot for reissuing my disbursement where the actual loan processor was hard to get a hold of or not very responsive. I had my money sent out by fedex where I was expecting a wire transfer. Ruddy quickly took care of the process and made the correction to my request, I really appreciate his work beyond the call of duty.

9 February 2018
Unprompted review
Rated 5 out of 5 stars

Very impressive team

Steven Floyd and Alexis Kuhc are unequaled in service, speed, quality and professionalism. What they promised is what they delivered. My refi was cookie cutter with one wrinkle that 7 other lenders could not work through. Cash call was willing and able. In addition, they beat all rates and timelines to close with superior service. One small change I'd like to see is that I get an email as soon as we closed. But to be fair I would easily choose them over and over for any lending needs I have. Very impressed and grateful!

8 February 2018
Unprompted review
Rated 5 out of 5 stars

You guys are the number one from all ,,

You guys are the number one from all the other mortgages..I been trying to get prequalified for 9 years ,, from five different mortgage companies and they all turn me down but you guys where able to help me get prequalified and on top of that help me with all my bills I got them paid off and I andup with money in the bank ..I recommend Cashcall to everyone thank you for making 2018 a great start,, for my family and me ,,job well done

6 February 2018
Unprompted review
Rated 5 out of 5 stars

This was a totally satisfactory …

This was a totally satisfactory experience. I can’t come up with a single complaint. Every possible effort was made to make the job as easy to finish as possible. A great staff whose aim is to make the entire operation painless.

5 February 2018
Unprompted review
Rated 5 out of 5 stars

This was our first home purchase

This was our first home purchase! We worked with Steve in the VA loan departmentand Tracy was the servicer. The process was outstanding. I was kept in the loop every step of the way, and they would answer the phone every time I called. I highly recommend them for your mortgage needs!

2 February 2018
Unprompted review
Rated 4 out of 5 stars

I gave 4 stars because I couldn't give …

I gave 4 stars because I couldn't give 4 3/4 and everyone needs room for improvement!! Although not A lot of improvement needed here. Not only was everything handled properly it was quick and painless. Even tho I have perfect credit and income cash call helped me when my current mortgage company wouldn't. Great job!!

1 February 2018
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Awesome experience! Chris and Annie made the whole transaction painless and most of all FAST! I really appreciate the work they put in my transaction to get it closed so quickly. I'll definitely be back when needed and I've already referred them both. Thanks again!

25 January 2018
Unprompted review
Rated 2 out of 5 stars

Good program they were able to qualify BUT.....

Good program they were able to qualify. Customer service was ok, LO had to raise my rate 2wice due to oversights. Processor seemed to have a bit of an attitude with his requests at the end. Seemed annoyed by my questions. NO ONE THANKED ME FOR MY BUSINESS, common professional courtesy!

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Overall my experience with Cash Call …

Overall my experience with Cash Call was excellent. I got referred by cousin Jassi to call Cameron Henderson. The moment he answered the call he been super helpful and explained everything clearly. This was the fastest refinanced I ever had. So I am really pleased. Cameron and Anthony provided excellent customer service. I will definitely refer Cash Call to my friend and relatives. Thank you :) 

22 January 2018
Unprompted review
Rated 5 out of 5 stars

Cash Call is the Best!

We have taken out 5 mortgages with Cash Call Mortgage over the past 6 years. Two were in Hawaii, 3 in California. We received unequalled care and attention to our loans and they were processed quickly and competently. Even when there was an unavoidable delay caused by another parties lender, they came through for us. I cannot praise Mike DiSarro and our processor Adrienne highly enough. We will never use another lender-Cash Call is the Best!

11 January 2018
Unprompted review

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