My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
Company replied
Company details
- #5 of 5 best companies in Toner Cartridge Supplier
- #7 of 11 best companies in Computer Accessories Store
- #4 of 6 best companies in Computer and Accessories Store
- #8 of 19 best companies in Electronics Store
- #2 of 2 best companies in Printer and Scanner Store
- #1 of 1 best companies in Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cartridge World Australia
Hello Neil
Thanks for your feedback. Great to hear we were able to supply the ink cartridge you needed with quick delivery. Hope we can help next time!
Team Cartridge World AU
Turned up within 2 hours!
13 August 2024
Reply from Cartridge World Australia
Thank you for sharing your feedback - great to hear we were able to get your ink cartridges to you so quickly! We look forward to helping you again.
Team Cartridge World AU
All good...
All good.... courier tracking information incorrect however the item did arrive on time in full and good condition 👍👍👍
13 August 2024
Reply from Cartridge World Australia
Hi Michael,
Thank you for sharing your honest review. We apologies for the inconvenience you experienced with receiving the incorrect tracking number. After contacting head office, we were able to provide the correct tracking details, and we're glad to hear your order arrived successfully. We look forward to assisting you again in the future.
- Team Cartridge World AU
Didderent part numbers
The cartridges were not the ones I ordered; I was told that they were the same just from the manufacturer not the supplier so different
12 August 2024
Reply from Cartridge World Australia
Hello Greg
Thank you for your review. Unfortunately, the cartridges you ordered were out of stock therefore, as we advised, we supplied compatible cartridges.
Team Cartridge World AU
Reply from Cartridge World Australia
Hi Ian,
Thank you for leaving a review. We’ve been in touch with the store manager, and they called and left you a voicemail on 12/08 to inform you that, unfortunately, the tape was out of stock, and they were unable to source it despite their best efforts. A full refund was issued on the same day.
We apologies for any inconvenience this may have caused and hope you’ll give us another opportunity to assist you soon.
- Team Cartridge World AU
Prompt hotline reply
Prompt hotline reply by John in Rosebery branch and problem on order cancellation was solved. Thank you.
2 August 2024
Reply from Cartridge World Australia
Hi there,
Thanks so much for taking the time to write a review! We are happy to hear that you were happy with our service in resolving the issue on your order, we hope we can help you again soon.
- Team Cartridge World AU
Reply from Cartridge World Australia
Hello Debbie
Thank you so much for your 5* review and kind words, we will be sure to let Phil at the Salisbury store know.
Team Cartridge World AU
Salesman rang and told me that the…
Salesman rang and told me that the items that I had ordered wasn't in stock and told me of the same product different range fits my printer well
8 August 2024
Reply from Cartridge World Australia
Hello Darran
Thank you for your feedback, glad we were able to assist and provide an alternative product for your printer. Look forward to helping you again.
Team Cartridge World AU
Excellent very helpful
29 July 2024
Reply from Cartridge World Australia
Hello Gina
Thank you for sharing your feedback - great to hear you were happy with the service you received with your order!
Team Cartridge World AU
Easy to find the cartridges I want
Easy to find the cartridges I want, simple to order, delivered quickly, and I'll keep them to get refilled next time
6 August 2024
Reply from Cartridge World Australia
Hello Andrew,
Thank you for taking the time to leave your review and feedback. Great to hear you find ordering your ink cartridges so quick and easy. We look forward to seeing you next time.
Team Cartridge World AU
Prompt service
6 August 2024
Reply from Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with our prompt service. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
I found everything I needed on the…
I found everything I needed on the website, and the delivery was incredibly fast
5 August 2024
Reply from Cartridge World Australia
Hi there,
We are delighted to hear that you were happy with the speed of our delivery. Thanks so much for leaving such an awesome review, we look forward to helping you out again soon!
- Team Cartridge World AU
Nothing recieved, no way to communicate
Put in order and heard nothing for over a week, Very hard to communicate with company - phone number on web site is useless.
Finally found an online enquiry form - after that David called and got order sorted.
4 August 2024
Reply from Cartridge World Australia
Hello Kim
Thank you for your feedback and we apologise for the delay in processing your order.
Team Cartridge World AU
Fast service
Fast service, really happy with the products. Will continue to purchase my ink here.
28 July 2024
Reply from Cartridge World Australia
Hi Leanne,
Thanks so much for leaving such a fantastic review and sharing your experience! We are thrilled that we could help you out and we hope to see you again soon.
- Team Cartridge World AU
Honesty & Integrity
Cartridge Word Australia provided exceptional service. When I requested to cancel an order, they processed it immediately, and the funds were credited to my bank account within 48 hours.
24 July 2024
Reply from Cartridge World Australia
Hello Ua Tamarua
Thank you for taking the time to leave your review and such kind words. Hopefully we can assist next time you need some printing supplies.
Team Cartridge World AU
Reply from Cartridge World Australia
Hello Amanda
Great to hear you were happy with the service you received and delivery speed - we appreciate your feedback.
Team Cartridge World AU
I have not received the package
24 July 2024
Reply from Cartridge World Australia
Hello Michael
Thank you for raising this with us. Unfortunately we have no ETA from our supplier on new stock coming into the warehouse. A full refund has been credited to you today and we apologise for any inconvenience caused.
Team Cartridge World AU
No reply on cancellation of order
I placed an order last Friday and found that I made a wrong order. I wanted to cancel the order. Therefore, I sent emails to the onlone admin and the agent. No replies up to now. Then by hotline and agent phone number, nothing could be reached. Anything your side can help?
2 August 2024
Unprompted review
Reply from Cartridge World Australia
Hello Elvie
Thank you for getting in touch. The agent responded to your request and immediately issued a refund for your order.
Team Cartridge World AU
Reply from Cartridge World Australia
Hello Maroubra
Thanks for sharing your feedback - glad you found ordering easy and delivery was timely. Hope we can help again.
Team Cartridge World AU
Very disappointed.
Very disappointed.
Were not compatible with Epson printer.
Wasted all other ink in printer trying to get cartridge to work.
17 July 2024
Reply from Cartridge World Australia
Hello Andrew
Thank you for your feedback and we're sorry to hear you were disappointed. On investigation we understand you were given a full refund and provided further advice regarding your printer and ink.
Team Cartridge World AU
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