My local Cartridge World has closed down, I rang the number provided on the internet and was delighted to speak with a young man who was very helpful and he sent me the link to what I was looking for.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
carrying ink stock for my old PIXMA 4 function printer/ scanner/ fax and copier. It takes an age to make these machines talk to each other and then there is another round of driver changes or Wi-Fi... See more
Company replied
Peta went the extra mile when I was not home when there was an attempt to deliver my cartridges. Her response reinforces my commitment to this Albany Creek small business. I have been buying cartridge... See more
Company replied
I was very impressed with my experience recently with an online order. Peta from my local Cartridge World took the time to call me and ask how urgently I needed my order and when the best time for del... See more
Company replied
Company details
- #5 of 5 best companies in Toner Cartridge Supplier
- #7 of 11 best companies in Computer Accessories Store
- #4 of 6 best companies in Computer and Accessories Store
- #8 of 19 best companies in Electronics Store
- #2 of 2 best companies in Printer and Scanner Store
- #1 of 1 best companies in Printer Ink Refill Store
Written by the company
From humble beginnings in Adelaide, South Australia, Cartridge World Australia has grown to become the nation's most trusted printing solutions provider — Australia's Original Print Experts. What started as a simple idea to give Australians access to quality, affordable ink and toner cartridges has evolved into a nationwide network of dedicated print specialists, passionate about delivering real value to homes, small businesses, and enterprise customers alike. We pride ourselves on expert advice, premium products, and an unwavering commitment to customer satisfaction — because we understand that printing is more than just ink on paper; it's the proposals, invoices, photos, and everyday documents that keep life and business moving. From ink and toner, printers, stationery, computers, office technology, and 3D printing to everything in between, Cartridge World has you covered — in store or online. Australian owned, community focused, and print obsessed since day one.
Contact info
265/15 Cochranes Road, 3189, Moorabbin, Australia
- (03) 8351 5757
- admin@cartridgeworld.com.au
- cartridgeworld.com.au
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cartridge arrived very quickly.
27 August 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
Outstanding customer service
Outstanding customer service in resolving a failed dekivery.
26 July 2025
Reply from Cartridge World Australia
We're committed to making things right if we've made a mistake - please email admin@cartridgeworld.com.au and we'll get it sorted!
Thanks for the adjusted review John, we’re glad we could get it sorted for you! We look forward to serving you again.
Arrived quickly
29 July 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
I ordered from Cartridge World Mt…
I ordered from Cartridge World Mt Gambier online on one day and received my toner cartridge the next. My order was also followed up by a courtesy call from Mt Gambier Cartridge World to advise that it had been despatched. Absolutely outstanding service!
27 July 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
5 stars for Cartridge World
5 stars for Cartridge World.
The order was received quickly and well packed.
Roger had contacted to say that the cartridges ordered had been discontinued and suggested replacement cartridges. Great work Roger and much appreciated. Keep up the good work all at Cartridge World!!
27 June 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
Commendable post-sale customer service
The post-sale customer service was extremely helpful. Cartridge World was able to diagnose the issue that I was having with my printer which lead to an effective solution. They even followed up to make sure that there was no further issue. I'm very grateful.
30 June 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
Easy to work with
Easy to order online, product range is clear & pricing on website is easy. Quick service & pick up was almost available instantly.
30 June 2025
Reply from Cartridge World Australia
Thanks for your review and for supporting over 120 independently owned and operated Australian businesses 🇦🇺 🫶🏻
I bought the compatible HP Tricolour HP…
I bought the compatible HP Tricolour HP 62xl. The yellow does not work. I've used the cleaning cycle on the printer about 12 times. I've set it in warm water for 2-3 hours but still nothing. I've got it in a cleaning solution now to see if that gets it going. So I'm frustrated!
29 June 2025
Reply from Cartridge World Australia
We're committed to making things right if we've made a mistake - please email admin@cartridgeworld.com.au and we'll get it sorted!
Lacie at Beenleigh was excellent giving…
Lacie at Beenleigh was excellent giving good advice, very constructive people skills.
I could not of asked for more.
Thanks Lacie. 👍👍
29 June 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Quick and easy
27 June 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Shipment issues
1) The address did not have the company name. Hence was not delivered to the office. I had to go to the Australia Post parcel centre and collect the toner. We always have posts/parcels delivered to our office.
2) The tracking system is non-existent. Had to message through your website to find out when our parcel is coming.
25 June 2025
Disgusting behaviour by staff at the…
Disgusting behaviour by staff at the Shellharbour store, racist behaviour video show it all,
Think they should concentrate on there business job ,
Unbelievable store, no wonder there losing customers,
23 June 2025
Unprompted review
Great service and advice.
30 May 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
The only retailer who had the product I…
The only retailer who had the product I needed. Quick delivery. I'm a happy customer.
28 May 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Local service appreciated
My local store went above and beyond when I encountered a glitch with online click and collect order attempt.
29 May 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Quick , Easy and Great Communication
Quick , Easy and Great Communication from the local Branch .
27 May 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Very easy and quick to purchase ink on…
Very easy and quick to purchase ink on line and then collect it. And friendly staff too!
26 May 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
One of the items I ordered on line was…ink for my printer
One of the items I ordered on line was not available, however, a staff member was able to ring me and explain the situation and I was able to change my order so that I still ended up with the products I needed and was able to organise payment for the new items separately.
I was very pleased that I did not miss out on items I needed to continue to use my printer.
23 April 2025
Reply from Cartridge World Australia
Thank you so much for your wonderful review! Feedback like yours means the world to us — Cartridge World is proudly made up of over 120 Australian owner-operated small businesses, so every great experience you have is thanks to a local owner who genuinely cares. We appreciate your support and look forward to seeing you again soon! ❤️🫶🏻
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.