Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car Dealer
  2. Auto Market
  3. Used Car Dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,551)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First car for my daughter

was looking to buy a first car for my daughter. The guys were brilliant and we ended up with the perfect car for her. Both Romeo and Warren were top class - extremely helpful, kept us up to date at all times and sorted all the paperwork etc very professionally - well done to both. Very good experience and would highly recommend them.

20 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi DJ, thank you for your brilliant review and feedback, we are delighted to hear you had such a positive experience with our team!

Rated 5 out of 5 stars

Great service

Great service

21 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Amy, thank you for your positive review!

Rated 5 out of 5 stars

A great and complete tailor made…

A great and complete tailor made experience from end to end. Darren is an amazing g salesman but know the intricacies of the sale and manages the sale with aplomb,a pleasure to have dealt with him.

15 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Steve Kavanagh, reviews like this give us motivation and help us ensure we provide high-quality care.

Rated 1 out of 5 stars

I put a down payment on a vehicle of…

I put a down payment on a vehicle of 250 the finance never went through i have tried to contact Shane Okelly multiple times to resolve this issue he has no interest in responding to my emails or phone calls i was told over the phone if the finance doesn’t go ahead you’d be issued a refund straight away Im gonna be taking legal action they are scam artists be carful of this company.

10 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thomas Oshea, thank you for taking the time to leave us feedback about your experience with us. We will share your feedback with the team but would appreciate if you can contact us with more information so we can resolve this for you.

Rated 5 out of 5 stars

Professional and friendly staff

Professional and friendly staff. Provided a good trade in for my car with fast and swift finance options. Would recommend

7 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Jessy, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

Rated 5 out of 5 stars

Great time!

Warren and David were very helpful with all my questions and concerns! I felt very comfortable talking to them and making a new purchase
I definitely had all the support I needed and highly recommend them for everyone.

7 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Everton Ribeiro Da Silva, we're happy you found our staff to be so supportive during your experience here at Kearys Carstore Cork.

Rated 5 out of 5 stars

Great service

Great service from Eoghan & Warren. The process was easy and the guys did a great job.

7 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Conor, your wonderful feedback and rating mean a lot to us.

Rated 5 out of 5 stars

Amazing experience

My experience with kearys Carstore cork was amazing. Warren Spenser was so helpful with the finance I couldn’t recommend enough!!

6 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Sarah, thank you for taking the time to leave a review for us at Kearys Carstore Cork. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Bought enyaq very simple

Miguel Pinho was great to deal with, from initial phone call I made about the car to arranging to test drive it was a very easy process. Miguel made sure car was perfect and got any little thing (alloy repaired) sorted before I picked it up. Took my car for trade in at a good value and now we are driving a lovely EV. Thanks Miguel.

6 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Craig, we're happy you found our team to be so supportive during your experience here at Kearys Carstore Cork.

Rated 5 out of 5 stars

Carstore Cork - Great experience

Miguel and Warren were amazing, the dealt all the process of the car acquisition with professionalism and kindness. Highly recommend to visit Carstore and speak with them.

3 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Francisco Peixe, thank you for taking the time to leave a review for us at Kearys Carstore Cork. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Having dreaded the prospect looking for…

Having dreaded the prospect looking for a new car with my criteria and budget availability seemingly poles apart ….. I reluctantly embarked on the process.
My first call was to Kearys Carstore in Little Island
Cork where I met with Mark Palmer…a consummate professional, both polite and courteous.
After listening carefully to my criteria and budget he only got to show me one car!!!….Because it was exactly what I needed and wanted but hadn’t believed it was possible!
The whole process was so efficient, quick and painless … all thanks to you Mark

21 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Ita, thank you for taking the time to leave a review for us at Kearys Carstore Cork. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Great experience buying a car at Kearys…

Great experience buying a car at Kearys car store .. Warren Spencer was very helpful throughout the financial aspect of the purchase of this vehicle David Ion was the great in selling the car. Both men kept in contact with us throughout the deal .. I would highly recommend carstore and both these individuals.. Great service..

1 March 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Collette, thank you for your kind words and this wonderful review!

Rated 5 out of 5 stars

Excellent service by Warren Spencer

Excellent service by Warren Spencer, he took the time and effort to listen, understand and address my concerns, and also suggested me the best finance option that would suit me.
He was very courteous, professional and helpful.!!

26 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Gaurav Jadhav, thanks for your praise and kind comments about our team.

Rated 5 out of 5 stars

Excellent Service all round…

Seamless from phone call to collecting the car! Would highly recommend.

26 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Denis Maher, thank you for taking the time to let us know how we did. We appreciate your feedback and hope you have a great day!

Rated 5 out of 5 stars

Customer service was top tier I loved…

Customer service was top tier I loved the fact that I was updated about my application. This is the best service keep doing what you are doing I am beyond excited about my new car, she already has a name by the way 😫🤣❤️❤️❤️💯💯💯

26 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Trish Caroline Nyabasa, thanks for your praise and kind comments about our team. We are so happy to read such a great review about Kearys Carstore Cork!

Rated 5 out of 5 stars

Excellent service

What an amazing experience, simple efficient and extremely helpful.
Thank you Eoghan and Warren.

25 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Benjamin Till, we're happy you found our team to be so supportive during your experience here at Kearys Carstore Cork.

Rated 5 out of 5 stars

They made buying a car so easy d…

They made buying a car so easy and effortless. Duncan and Warren went above and beyond to get me the car I wanted..I would recommend Carstore to anyone interested in a new car

24 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Adrian, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

Rated 5 out of 5 stars

Great experience

Great experience, thanks to Duncan and Warren and the rest of the team!

24 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Shane, thank you for your kind words and this wonderful review!

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