Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car Dealer
  2. Auto Market
  3. Used Car Dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,551)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service , really looked after by Miguel and Warren.

22 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Caroline Leahy, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Excellent service from Warren & Shane

Excellent service from Warren & Shane, very friendly and efficient. Hassle free. I would recommend them.

21 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

John Galvin, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

Rated 5 out of 5 stars

Bought my new car from warren and mark…

Bought my new car from warren and mark both a pleasure to deal with and very professional, would highly recommend

21 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Consumer, thank you for sharing your positive experience! happy and safe driving :)

Rated 1 out of 5 stars

Be very careful dealing with Carstore

By very careful buying a car from Carstore as it appears they are willing to lie about their contracts.

I have bought two cars from Carstore. The first time they added €800 worth of extras I didn’t ask for and only noticed when about to sign the finance agreement that the amount was higher than it should be. Besides that they had been great to deal with.

The second time I was trading in a car and they wouldn’t move on the trade in price but offered to pay the car tax for the year. I asked for this to be included in the order form. I forgot to double check this was in the order form when I signed it a few days later. I followed up a week after buying the car and was sent a confirmation and the tax disc came in the post. I didn’t notice the tax disc was only for 3 months until it expired.

When I contacted Carstore, they said the order form (contract) said they would pay the tax for 3 months. I knew they had offered 12 months and that is what we agreed. I asked would they honour it and they said it was too late and if I had raised it sooner maybe they could have paid the 12 months. I was disappointed but left the matter as I did not have our original agreement in writing.



The next month I contacted Carstore asking for proof of sale of the trade in car which I needed. The sales rep sent me the trade-in invoice along with the order form. The order form had no mention of car tax to be paid - not the 12 months we had agreed and I had asked to be written in, or the 3 months they told me in writing that the order form included.



I may be missing something, but that would appear that Carstore knowingly lied to me about the contents of the contract.



I contacted Carstore last Saturday asking how this situation might have occurred. I texted the sales rep and then spoke to a manager on the phone who told me he had emailed the sales rep and I should expect a call on Monday.



I called to follow up on Monday and the sales rep was not working. I’m not sure if a note was left or not but it’s now Wednesday and I haven’t heard back.





If you choose to buy a car from them, I would urge extreme caution. Make sure everything is in writing, double check the order form is correct, and take a photo after signing. Then, hopefully you might get everything agreed.

21 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Dave Calnan, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Very quick and easy to deal with

Very quick and easy to deal with. Everything went smooth and gave best price around. Definitely will be back in for future dealings.

21 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Tomas O'Neill, thanks for your praise and kind comments about our team. happy and safe driving :)

Rated 5 out of 5 stars

cork CarStore

Had my experience in cork CarStore I dealt with Romeo and he was great from start to finish and very efficient and helpful with any queries

13 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Lorna, thank you for your kind words and this wonderful review! happy and safe driving :)

Rated 5 out of 5 stars

I find them very helpful

I find them very helpful, I was dealing with Miguel and Warren and they were very friendly and accommodating especially borrowing us a vehicle as the one we bought wasn't ready yet.All and all fantastic place and gives you what you ask for

20 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Ruan Beukes, thanks for your praise and kind comments about our team. thank you for choosing carstore!

Rated 5 out of 5 stars

On the road again happy days

Great experience purchasing my car with Kearys carstore Dublin. The sales team are brilliant it was Eoin Tyrrell that helped me pick the car that suited my budget and requirements from the moment I entered the showroom he put me at ease and I instantly knew I was in the right place to get my new car. Eoin made the experience hassle free and talked me through everything and had me back on the road 24 hours after purchasing my Volkswagen up. I would definitely recommend Kearys carstore Dublin.

17 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Bernadette Gilbert, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Dublin!

Rated 4 out of 5 stars

Purchase from Abanoub in Cork…

I dealt with Abanoub in Carstore Cork and he was a pleasure to deal with and answered all questions with patience. I will be returning there for my next purchase.

14 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Brian Coughlan, thank you so much for the positive review!

Rated 5 out of 5 stars

Worked with romeo and Warren and they…

Worked with romeo and Warren and they were very helpful in helping me purchasing my car. I got good advice from romeo and the financing of the car was made easy and affordable with help from Warren. Thanks guys. Edward.

19 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Edward, we are very happy we could provide you with a positive experience!

Rated 5 out of 5 stars

Smooth easy buy of a new golf

Smooth easy buy of a new golf. Miguel kept the contact through out the process and Warren in finance was easy to deal with. Happy with the whole process would highly recommend

14 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

5 star service

First time dealing with carstore in I found the whole process very good Miguel was very nice and Warren made the process purchasing the car super easy would highly recommend

14 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kearys Carstore Cork.

Rated 5 out of 5 stars

Choosing my new car at Kearys Carstore…

Choosing my new car at Kearys Carstore in Cork was a nice experience first of all thanks to the kindness and professionalism of Eoghan Goggin who helped me a lot in checking the car and delivered it at my place once bought.
I also like the fact that Carstore has a great variety of cars and it's easy and reassuring to be able to check the cars online and on site.

8 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Naho Los, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

Rated 5 out of 5 stars

Second time around with Kearys carstore…

Second time around with Kearys carstore dealt with Miguel in sales & Warren on the finance side of things. Both really helpful and made it all an easy experience both times.

13 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Damien, many thanks for your positive review and feedback!

Rated 5 out of 5 stars

Perfect Customer service

I was so glad to find this place. Warren and Ab were so helpful and did amazing job! Thanks so much guys for my new car 😁 Highly recommended this company and great staff there!

13 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Daniel Laszkiewicz, we are very happy we could provide you with a positive experience!

Rated 5 out of 5 stars

Very impressive Car Store.

I was really impressed with the set up at Kearys Car store. We picked up our new car this evening and it was presented to us in showroom condition. All of the team were very friendly and helpful with a special shout out to Phil who looked after our trade in and purchase. Thank you.

12 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Glenn Clarke, we are very happy we could provide you with a positive experience!

Rated 5 out of 5 stars

Dylan made our experience great…

Dylan made our experience great listener listeded to all our needs and gave great expert advise no pressure.no hassle would highly recommend to anyone

12 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Donna Quinn Guildea, thanks for your praise and kind comments about our team.

Rated 5 out of 5 stars

Got a finance with AB and Warren,great…

Got a finance with AB and Warren,great people and great service.Will recommend at any time on any day.

12 February 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Radu Noa, thank you for your kind review; we are happy to pass along your comments to the team here at Kearys Carstore Cork!

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