Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... See more
Company replied
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Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... See more
Company replied
Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... See more
First impression was very good. Reasonable price, good communication and customer service. Beware that this company always uses a one man delivery service, does say this in t&c and also in the carpet... See more
Company replied
I found this company to provide an excellent service throughout the process of ordering my carpets. They were easy to get in contact with and speak to a person and they updated me on progress of my or... See more
Company replied
Gould House, M20 4ZE, Manchester, United Kingdom
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Jason and Akram are amazingly helpful. First class service and a great price. Always picked up the phone or called back if they missed my call. I needed carpets urgently as a fitter had a cancellation and they go them to me within days. Highly recommend and have already told lots of people about them. Great price, great service. About to order some more from them.
Excellent service - friendly and helpful staff and a good selection. Good value for money
The delivery chap was very kind and very helpful and moreover a nice early morning delivery
We could not have asked for more and will be back soon to order more carpet for our new home
I will definately be using this company for future purchases. i have found them helpfull, efficient and very competitively priced.
What a great service for a great price. Sofa looks brand new. Ed was so friendly and professional would highly recommend
Very good customer services and communications. Good price and availability on required product. The delivery charge seemed a bit high, hence 4 stars. Otherwise all good.

Reply from Carpets And More
Carpets were delivered promptly, great correspondence and on Time, delivery driver messaged me the day before to confirm time and again in the morning, nearly half the price for the same carpet in retail stores. A+++++
Thank you

Reply from Carpets And More
Great service and fast delivery. Saved £200 buying from them. Would highly recommend

Reply from Carpets And More
Looked online for a carpet I wanted and this store offered it at £10 per square metre cheaper than I could find locally . Even when delivery charges were taken into account this was still a considerable saving . I did not get the original delivery date I wanted however I was warned they were busy and they were very flexible on a new date - arranged around my availability. The delivery driver was great . Haven’t had the carpet fitted yet but overall would highly recommend this company

Reply from Carpets And More
Good quality carpet at great value. Happy with delivery and customer service. Thank you.

Reply from Carpets And More
I wouldn’t hesitate to recommend Carpets and more. The customer is excellent. Friendly, helpful and very professional.
Thank you so much

Reply from Carpets And More
Excellent service! The product that I bought recently had been changed by the manufacturer and they had not informed the suppliers. The dimensions and pack size were changed so it presented a problem to me. An email to the company and a subsequent phone call was returned to me within the hour. The issue was resolved swiftly without fuss. Well played Akram. You will definitely have a new customer on your books after the 5 star customer service.

Reply from Carpets And More
I wish I could write a 0 star - please avoid this company and look elsewhere for your products.
Products took over 3 weeks to arrive, then the wrong products were delivered. Not only that, they were just left outside our house in the rain.
The wrong products were collected, then 2 weeks later the company delivered the original product that was in damaged packaging and in a poor condition.
Despite many attempts to come to a resolution with the company, they have not been willing to compromise and we have been left with no choice but to write this review.

Reply from Carpets And More
Exact product at the right price, immediate delivery, 5* service, highly recommend

Reply from Carpets And More
Definitely recommend this company ...(Just bought the Ultimate Noble Queens Saxon carpet on line) - great service from the time in placing our order, correspondence given in receipt of order, letting us know when it would be delivered and answering any questions.
Asked them if they could ring me 30 minutes before time... which they did. Carpet was delivered on time by a lovely helpful Gentleman.
Yes, received the carpet in exactly the size and colour we wanted, looks lovely down and so pleased with it, especially with the price....Big Thank You to you all.

Reply from Carpets And More
Fantastic service and quality carpet. Carpets received on time and are now all fitted. huge thank you to Akram for all your help!!!
You delivered exactly what and when I needed on very short notice at the best price!!!
Defo the right choice of carpet, quality is first class and it looks amazing!
Thank you so much.

Reply from Carpets And More
Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast delivery and most competitive price. Delivery driver was pleasant and really can’t fault the service I received. We ordered Cormar primo ultra in moleskin and the cloud 9 contract underlay. Perfect combo for our stairs and landing.

Reply from Carpets And More
I ordered Cormar carpets, and they arrived just in 10 days. Very smooth, friently and fast service even its Christmas week and Covid times.

Reply from Carpets And More
Samples arrived next day, very impressed. We ordered both LVT and carpet in the end, driver was super helpful and arrived on time. Had them since fitted and look great. The team bent over backwards to accommodate to our tight timescales which has really made Christmas that bit better for us!
The date selector on their website isn’t accurate- I arranged for delivery two days after ordering but was then contacted to say it would be at least two weeks. They then delivered the wrong carpet but labelled as the correct one, so our fitter fitted it. It took over 3 weeks to get the correct carpet delivered, and we had to pay a delivery fee again to get it + another fitter fee, so we would have been cheaper and faster buying from a physical shop. Would not recommend and would never use again.

Reply from Carpets And More
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