Canadian Association of Retired Persons Reviews 225

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers had a great experience with this company. Many customers found the information provided to be very useful and informative, appreciating the knowledgeable staff and diverse panel of presenters. People highlighted the helpfulness of the content, especially regarding financial services and topics relevant to seniors, and valued the company's advocacy for their demographic. Reviewers also enjoyed the engaging interactions and the overall positive experience with the company's offerings, including the magazine and events. However, some customers experienced issues with the user experience, such as audio not being in sync with speakers' mouths, and difficulty accessing certain features like Q&A sessions or online publications in preferred formats. A few other people also felt that some discussions were repetitive or that there wasn't enough time for audience interaction, leading to a feeling of being less engaged.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with many finding the content informative,... See more

Service

Clients share ambiguous opinions on service, with some appreciating the overview and advocacy provided,... See more

Staff

Consumers find staff to be positive, with many appreciating their efforts and hard work. Reviewers frequently... See more

Product

Customers consistently note ambiguous experiences with product offerings, with many appreciating the... See more

Website

Reviewers mention ambiguous feedback about the website, with some customers appreciating the online articles... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The panel was very knowledgeable and provided worthwhile information. However, CARP continues to overlook the significant percentage of seniors who live alone. We shoulder higher costs, with living e... See more

Rated 4 out of 5 stars

Although retired, I do have a background in financial service. The comments about the banks and other F.I.'s being more interested in selling than the client's financial goals resonated with me. So t... See more

Rated 4 out of 5 stars

Inappropriate investment at my age. I had actually experienced some of the situations described..trying to sell inappropriate investments to Seniors(84) I knew the product was not right for me. My so... See more

Rated 4 out of 5 stars

A diverse team of presenters. Varied viewpoints was helpful. Most useful info for me , was how bank staff may not be always knowledgeable of investments funds for seniors and bonuses for bank staff.... See more


Company details

  1. Non-Profit Organization

Written by the company

The Canadian Association of Retired Persons (CARP) advocates for financial security and better access to healthcare for older adults, and leads the fight to end ageism. CARP is a non-partisan, non-profit association of 230.000 members, with a community of local chapters from coast to coast representing Canada’s most powerful generation – engaged citizens who believe in action and aren't shy about exercising influence on public policy. Membership in CARP comes with valuable benefits, including access to educational and informative webinars and newsletters, and the opportunity to volunteer with a local chapter and participate in social events.


Contact info

3.9

Great

TrustScore 4 out of 5

225 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I like the advocacy that CARP does.

I like the advocacy that CARP does.
Some of the articles in Zoomer are useful.
No particular date in mind.

Now that Zoomer magazine is online only, it would be easier for some people if it was in PDF format. That way a reader can choose to print it or read it on their device of choice.

14 October 2025
Rated 3 out of 5 stars

Hearing loss

Every second letter I receive from CARP seems to be on the subject of 'hearing loss'/ advertising...a bit of over overkill I think! No specific date(s), just constant mailings.

1 September 2025
Rated 5 out of 5 stars

Gratitude-- At a time in life when we perhaps…

At a time in life when we perhaps become invisible to so many, it's inspiring and comforting to know an organization is fighting so diligently to remind governments, companies, banks, etc., that they need to get their heads out of their pockets (and other dark places) and recognize seniors as a strong contributing group with a voice that will be heard. Thank-you CARP!

1 October 2025
Rated 3 out of 5 stars

Information and Comment

I really like being informed on the various topics related to seniors and aging. I also appreciate the advocacy work that CARP engages in.

However, I think CARP could be more open minded about income equity and scaling benefits to income need (e.g. adjustment of the OAS threshold so that vulnerable adults get more)

14 October 2025
Rated 5 out of 5 stars

Information

Carp does a wonderful job of bringing information we need in a timely manner. Health, financial issues we all share gives us a sense that we are important and not alone in our struggles. We get helpful information that we can use right away. Thank you for that.

14 October 2025

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