Where do I begin... Absolutely amazing customer service from the get go. Craig (my handler) was amazing. Searching high and low for my "Goldilocks" vehicle. I would highly recommend car money and espe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t thank Car Money Finance enough for their tenacity, communication and support throughout my finance journey. Starting with them finding me an excellent finance deal with a great APR rate.... See more
Absolutely fantastic service from Mo! From start to finish, polite, knowledgeable and always on hand literally the car was funded within 24 hours and this was started on a Sunday! Seamless process wit... See more
They managed to get me a loan, even with my bad credit rating. My "Sales Ninja" Mubarak, was great, he found me a very specific car, close to home and was brilliant all the way through from first... See more
Company details
Written by the company
You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.
Contact info
Precision House, McNeil Drive, Motherwell, ML1 4UR, Glasgow, United Kingdom
- info@carmoney.co.uk
- carmoney.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything for now is okay as they are…
Everything for now is okay as they are reliable in what service provided.
13 July 2026
Unprompted review
Great service…
They made the whole process straight forward and kept me up to date through it all
6 July 2026
I found car money staff and service…
I found car money staff and service exceptional from start to finish. I came away with a much needed van. Lower rates than most too. I would definitely recommend car money.
6 July 2026
Very bad avoid them i recently got a…
Very bad avoid them i recently got a car from loan from them i was given 2 different prices when I asked why am I given different prices they said oh sorry it was an error but will give you a refund after 7 working days i have still not received anything and now they keep ignoring my calls and messages hannah was dealing with my car loan be careful what they say to you
12 June 2026
Unprompted review
Reply from CarMoney
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We take comments such as yours very seriously, and we can confirm that we have raised your concerns as a formal complaint so they can be fully investigated.
A dedicated Case Handler has now been assigned to your complaint and will be in touch with you directly as soon as possible to provide an update and discuss the matter further.
Kind regards,
Nikki the Ninja
Very easy process and a very good…
Very easy process and a very good finance package at low rates lots of communication will use this company again
27 June 2026
Good experience with Carmoney
Staff very efficient, patient and helpful. Sorted everything out for me.
11 July 2026
Unprompted review
Best company!
11 July 2026
Unprompted review
Simple easy and great support every…
Simple easy and great support every step of the way
10 July 2026
Unprompted review
Second time I've used car money first…
Second time I've used car money first time was in 2024
Great service then and great service now
Was even delt with by the same person 2 years on.
So proves they must be a good company to work for
10/10 great job
4 July 2026
Very easy to deal with
Very easy to deal with, excellent timely communication, Rhys was very professional and supportive, considering how long it took me to find the right car he was a legend. I am now proudly driving a 23plate Tesla and couldn't be happier. The whole process was superb from start to finish, thank you CarMoney!!
27 June 2026
Had an amazing experience
Had an amazing experience, Amaan was very helpful throughout the process he ensure everything was smooth and easy for me. He was very friendly and knowledgeable. Would highly recommend
10 July 2026
Unprompted review
Bought a really bad car,Carmoney…
Bought a really bad car,Carmoney started off helpful to try and resolve issue but then changed to not really helpful at all when I was trying to get my money back,So not helpful at all Never using again.
13 May 2026
Unprompted review
Reply from CarMoney
Thank you for taking the time to share your feedback. We are sorry to hear that you have been unhappy with your experience and we understand how frustrating it can be when you are waiting for a resolution.
As an FCA-regulated finance broker, we have a duty of care to our customers and must follow a thorough process to ensure that all concerns are reviewed fairly and in line with regulatory requirements. While we appreciate this process can sometimes feel lengthy, it is important that we take the necessary steps to fully investigate matters and reach the right outcome.
We are unable to discuss the specific details of your case in a public forum, however, your concerns are being reviewed and your dedicated Case Handler will be in contact with you directly with a further update.
Thank you again for bringing your concerns to our attention, and we appreciate your patience while we work towards resolving this with you.
Nikki the Ninja
Amazing service!
Where do I begin... Absolutely amazing customer service from the get go. Craig (my handler) was amazing. Searching high and low for my "Goldilocks" vehicle. I would highly recommend car money and especially Craig!!!
10 July 2026
Unprompted review
Amazing service
Amazing service. Took a day to be accepted and 4days to finalize payment 👌🥰
26 June 2026
Excellent service.
7 July 2026
Unprompted review
My very first time of getting a…
My very first time of getting a finance: I had a positive experience with Cruz. He was helpful throughout the process. I’ll definitely recommend CarMoney
7 July 2026
Unprompted review
Appreciated the very easy and quick…
Appreciated the very easy and quick turnaround from the very helpful customer service team.
9 July 2026
Unprompted review
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