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CarMoney Reviews 

4,559
•
TrustScore 4.5 out of 5

4.7

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Considering 2,272 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and knowledgeable, making the entire process easy and stress-free. People consistently highlight the excellent customer service, noting the quick response times and clear communication throughout their journey. Reviewers appreciate the efficient and supportive approach, often mentioning that the team goes above and beyond to ensure a smooth user experience. However, some customers also noted issues with communication, experiencing slow responses, being kept in the dark, or receiving no correspondence after initial contact. A few other people also felt that support was lacking, particularly when problems arose or when seeking aftercare for issues like vehicle faults.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Customers... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as amazing, helpful, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as quick, easy, and... See more

Response time

Customers had positive experiences with response times, frequently praising the quick turnaround and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I begin... Absolutely amazing customer service from the get go. Craig (my handler) was amazing. Searching high and low for my "Goldilocks" vehicle. I would highly recommend car money and espe... See more

Rated 5 out of 5 stars

I can’t thank Car Money Finance enough for their tenacity, communication and support throughout my finance journey. Starting with them finding me an excellent finance deal with a great APR rate.... See more

Rated 5 out of 5 stars

Absolutely fantastic service from Mo! From start to finish, polite, knowledgeable and always on hand literally the car was funded within 24 hours and this was started on a Sunday! Seamless process wit... See more

Rated 5 out of 5 stars

They managed to get me a loan, even with my bad credit rating. My "Sales Ninja" Mubarak, was great, he found me a very specific car, close to home and was brilliant all the way through from first... See more

Company details

  1. Car Finance and Loan Company

Written by the company

You are in good hands with the car finance ninjas! CarMoney are one of the UK's leading car finance brokers, and have been making customers very happy since 2016 and, according to our reviews, we are pretty good at it! If you are looking for great rates and a top-notch service, then you have come to the right place. We tailor rates to you, so you can make an informed decision and drive away happy. We work with a panel of top lenders from across the UK to find you the best possible deal, and do all of the paperwork for you. So all you need to do is decide on your new car! So if you are looking for the best rates, and a clear and transparent service, then look no further. There are no hidden fees, no confusing jargon, just excellent rates and service. Come and see why we are rated so highly by our customers! Representative 17.8% APR. CarMoney is a broker not a lender.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(4,559)

2,206 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent!

Yes. Definitely 5star because from the start of transaction until the end, I will always be guided by them. Very approachable people and always ready to help you and willing to answers questions. Thanks a lot🙏

8 July 2026
Unprompted review
Rated 5 out of 5 stars

For me the process was quick and easy

For me the process was quick and easy. They didn't spend too long on the phone and hassle you with constant callbacks. They just did what they said they were going to do and did it quickly. Happy with the car and the service.

2 June 2026

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