Ordered mats on the 6th of march and still not received now late on the 16th march . Weak response from company . I can see a few similar comments/complaints about this company . Let’s Just hop... See more
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Unit 2, Hassall Road, Skegness Industrial Estate, PE25 3TB, Skegness, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
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Good company to buy car mats from,well made ,tailored to suit vehicle.Just as good as the original mats that came with car.Add extras if you want ,trim levels ,luxury,colours ,heel pads etc
Waited a while before they came but worth the wait.
Would recommend .
UPDATE - After having issues below I am more than happy with the resolution provided by the company and I would certainly now give them another chance in the future.
Thanks to Jack for sorting out my problem with the delayed delivery.
Updated my rating to 5 for the after sales service.
Not very happy. I ordered on 31st March. It's now 9th April. Not even with the courier yet. Then it has to survive Evri. Funny it said despatched on April 1st - must have been April fools.
I probably could have ordered from China faster. Considering cancelling under distance selling. Not great. ORDER - 2000470950

Reply from Carmats4u
Delivery took over 8 days, which was longer than expected.
These are marketed as tailored, heavy-duty rubber mats and they are nicely cut to size. However, the overall quality is disappointing. They don’t sit firmly in place and tend to move around easily. The edges also curl and roll, which isn’t ideal for a working taxi.
I expected a thicker, more substantial product given they are advertised as 5mm. If they are indeed that thickness, the material doesn’t feel robust enough and would benefit from being heavier and more rigid.
Based on how they feel and perform, I don’t expect them to last very long under daily use.
Overall, they look the part but don’t perform as expected.

Reply from Carmats4u
At Last, a “ Proper Company “ We recently bought some Car Mats from Carmats4u, what a pleasant change,completely bespoke, from choosing the colour,edge, logo, even the width of the heal protector! We’ve been lucky enough to own 5 cars in 7 years and these are by far the best , Well done!,
Top quality mats and a great fit in my MG ZT. I was kept fully uo to date on their progress from ordering to them being delivered and they are far better than previous fitted Mats I have bought from other suppliers.
Wouldn't hesitate to order from again for any other cars that will need mats.
I’m really happy with the car mats — they fit perfectly and instantly made my car (Nissan Qashqai) feel cleaner and more put together. Installation was quick and hassle-free, and they sit securely without sliding around.
The material feels durable and high-quality, so I’m confident they’ll hold up well over time, even with daily use. They also do a great job of protecting the original flooring from dirt, mud, and spills, which is exactly what I was looking for.
On top of that, they’re easy to clean — a quick shake or wipe and they look as good as new. Overall, a great purchase that combines practicality with a neat, tailored look. I’d definitely recommend these to anyone looking for reliable, well-fitting car mats.
Would love to leave a review but haven’t received the mats as yet. Appreciate some of the comments state there are delays but would have expected some update by now.
Have emailed direct for a response.

Reply from Carmats4u
Absolutely perfect. The mats fit exactly and make a good car look even better.
I was really excited to open my parcel from carmats4u to see the design of my personalised car mats Wow they look great and friends loved them ,they fit perfectly in my new Chery .
I was unsure which boot liner to order so emailed the team with pictures of boot. Quick response with requested info ,great communication , excellent delivery time and top notch products. Would definitely recommend.
Really easy ordering process, fantastic price, clear website and fantastic service
Ordered item with “next-day delivery” (Order No: 2000468744). After more than a week, tracking still shows only “label generated,” meaning the parcel was never dispatched. No response from customer support despite multiple messages.
I also noticed that most reviews are 5 stars, but my experience was completely different, which makes the ratings feel unreliable.
Misleading delivery claim and poor communication. Would not recommend.

Reply from Carmats4u
Just received my new set of car mats and they are supposed to be high quality platinum car mats and I paid a lot of money for these mats
But looking at them now they certainly are not worth the money at all they are very thin and certainly not worth the money I paid for them as they are the same quality as a set half that price
Expected a lot more for the money would never buy again

Reply from Carmats4u
Boot mat is just cheap garbage that doesnt even fit correctly , nothing rubber about it , its hard plastic that will scratch the interior over time.
Tried calling them but no one answered. I try and use other companies other than Amazon all the time but now I have ordered a real rubber one from them knowing if its not what they say it is I will get an imediate refund.
Wont be using this company again.
Update after this guys reply.
Amazing how this guy cannot take calls or answer emails because its a bank holiday but answers a bad review on here almost immediately on the same bank holiday.

Reply from Carmats4u
Good quality - excellent fit - sensible price - can't ask for more.
I found carmats4u on face book, looked at the products and service provided, I then contacted them with my reqirement . They got stright back to me, explaining the process.
I put my order in with the little changes I wanted to personalise my luxury mats, although I couldn't have exactly what I wanted the team offered some suggestions. So with that advise, my mats got made and sent out !
I received the mats a few days after, I must say I'm impressed!!!
not just either the mats, with the overall service I received. I will defo be making another order, when I change my car again 👌🏻😁😁
Unfortunately never received my product and it’s very frustrating don’t think I will be using again

Reply from Carmats4u
Rubber mats made to fit my Mazda CX5 are as good as Mazda originals at a fraction of the price. In particularly like the options available, I went for stitching that matches the colour of my seat stitching.
Recommend these mats, can't fault them.
Got my car mats.love them very quick delivery. All fits beautifully...Will be ordering again soon.does Exactly what it say on the tin
..p.s.all of your staff.or
fantastic.....
Ordered 2 sets of mats on 24th March, delivery supposed to be via Evri. Sent email yesterday 31st March and still no response. Tracking number given but that's it! For good customer service should respond to email. Hope they are of good quality if they ever arrive.
UPDATE
Jack Hill responded to my review and sorted out the problem I was experiencing and got the mats sent out to me. I have received the mats and can confirm they are of excellent quality and would recommend them. Thank you Jack for your help.

Reply from Carmats4u
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