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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, excellent fit, and professional finish. Many consumers appreciate the ability to customize their mats with various colors, edges, and logos, making them a perfect match for their vehicles. The pricing is frequently mentioned as competitive and reasonable, offering great value compared to dealership options. However, some customers also noted issues with the ordering and delivery process. A few people experienced significant delays, with orders taking longer than the estimated delivery times, and some found the tracking information to be insufficient. There were also occasional reports of items arriving without personalized text or, in a small number of cases, boot mats not fitting correctly or being of a lower perceived quality than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent fit and durability... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the outstanding quality, describing... See more

Order

Consumers find order experiences to be ambiguous. While some report smooth processes from ordering to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. While some reviewers praise prompt... See more

Price

Clients share ambiguous opinions on price. Many reviewers found the pricing competitive and reasonable, with... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered mats on the 6th of march and still not received now late on the 16th march . Weak response from company . I can see a few similar comments/complaints about this company . Let’s Just hop... See more

Company replied

Rated 4 out of 5 stars

Mats now delivered and look and fit great. 4 stars for quality and for Jack from customer service- a credit to the company Following this review my mats were made and dispatched. Nice response from... See more

Company replied

Rated 5 out of 5 stars

At Last, a “ Proper Company “ We recently bought some Car Mats from Carmats4u, what a pleasant change,completely bespoke, from choosing the colour,edge, logo, even the width of the heal protector! We’... See more

Rated 5 out of 5 stars

I have now had 5 sets of mats now 2 sets for my car one winter an one summer plus the wive has had the same but she recently got a new car so I ordered her a set plus a boot mat we are both really imp... See more

Rated 5 out of 5 stars

Arrived today a it late but probably because of Easter holidays Great quality and professional finish look great in my new car. Highly recommended shame they do not do a boot liner for my Leapmoto... See more

Rated 5 out of 5 stars

I recently received my boot liner from Carmats4u and I couldn’t be happier with it. The fit is absolutely perfect, as if it was made specifically for my car. The quality is outstanding—durable, we... See more

Rated 5 out of 5 stars

Top quality mats and a great fit in my MG ZT. I was kept fully uo to date on their progress from ordering to them being delivered and they are far better than previous fitted Mats I have bought from... See more

Rated 4 out of 5 stars

Good quality mats, fit well but was disappointed that I ordered (and paid for) personalised text but they arrived without this. Did not want the hassle of sending them back and then waiting longer to... See more

Company replied

Rated 5 out of 5 stars

Really impressed with these mats. I love that you can customise them, I opted for the stain protection and it was definitely worth it. They arrived quickly, and although the bag was open and one ma... See more

Rated 4 out of 5 stars

I initially left a 1-star review due to poor communication and was quite disappointed with my experience at the time. However, after posting my review, Jack reached out and took full ownership of... See more

Company replied

Rated 5 out of 5 stars

I ordered standard carpet car mats for my Clio MK5 from CarMats4u and I was pleasantly surprised. The mats are such a good quality! They have velcro on the bottom so they don't slide or move around du... See more

Rated 5 out of 5 stars

I used this company for car mats for our 2 Series and 3 series BMW really impressed, so ordered a boot too. Again everything went well and the quality of the product was very high, no hesitation in r... See more

Rated 5 out of 5 stars

The choice of colour combinations for the carpet, edging and stitching enables you to choose exactly what is right for your car. The quality is excellent with a thick strong pile, fit perfectly and lo... See more

Rated 5 out of 5 stars

I recently purchased a boot liner and carpet insert for my girlfriends Fiat 500. As with previous products I have bought from Carmats4U this was an excellent fit. In the past I have had boot liners... See more

Rated 5 out of 5 stars

First-class mats. I wanted rubber mats to cope with all this wet weather. These didn't disappoint. They fit perfectly. When they arrived, I removed the (inferior quality) carpet mats from my new car a... See more

Rated 5 out of 5 stars

Absolutely first class service! Mats for my BMW look great and excellent quality. I had an issue with my delivery and customer service were fantastic. Very helpful and efficient so big thanks to them... See more

Rated 1 out of 5 stars

Boot mat is just cheap garbage that doesnt even fit correctly , nothing rubber about it , its hard plastic that will scratch the interior over time. Tried calling them but no one answered. I try... See more

Company replied

Rated 5 out of 5 stars

I have received the 'Exclusive' 2850g/m² tailored mats for my brand new Kia Sportage, and I am incredibly impressed. The fit is absolutely flawless, dropping perfectly into place. The sheer density an... See more

Rated 5 out of 5 stars

Good company to buy car mats from,well made ,tailored to suit vehicle.Just as good as the original mats that came with car.Add extras if you want ,trim levels ,luxury,colours ,heel pads etc Waited... See more

Rated 5 out of 5 stars

Just changed my car and was looking for some decent mats and came across these. It was easy to order and personalise your own mats, when they came they were lush, I was impressed with the quality so... See more

Rated 5 out of 5 stars

I was unsure which boot liner to order so emailed the team with pictures of boot. Quick response with requested info ,great communication , excellent delivery time and top notch products. Would defini... See more

Rated 5 out of 5 stars

I chose this company because their car mats were manufactured in the UK. I was not disappointed and they are very well made and good quality

Rated 5 out of 5 stars

Very nice mats that fit Welland compliment my Audi TT. Quality product that was delivered promptly. Recommended without reservation

Rated 5 out of 5 stars

Great website great price fantastic product. Honda civic FK2 TYPE R. Mats fit perfectly ordered the executive rubber mats for a civic 2015-2017 and the fit is spot on. Quality is unbelievable better t... See more

Rated 5 out of 5 stars

Second time buying from Carmats4u and it’s just as good as the first. I used to pay over £100 for mats from dealerships that always wore thin and looked tatty quickly, I had my first set over a year b... See more

Rated 5 out of 5 stars

Just recieved our mats for our new car, I was kept up to date with the whole process with regular emails and tracking for delivery from Everi . The quality was excellent and fitted perfectly. I'd... See more

Rated 5 out of 5 stars

Having purchased from Carmats4u via amazon over 18 months ago, still very pleased with the standard mats. Drivers mat only showing a little wear around the Heal Protection. Decided to go for the upgra... See more

Rated 5 out of 5 stars

I was told the boot liner would be made to order so knew it would take about a week to come, but I got emails keeping me up to date with progress. Wish I had bought one for my previous car before I mo... See more

Rated 5 out of 5 stars

Would highly recommend. Have purchased car matts for the 2nd time recently and impressed with the quality and price. Fast dispatch and delivery.

Rated 5 out of 5 stars

I bought a set of mats and a boot mat for my mums volvo after she loved the mats I bought for our bmw xi4. The bmw we had found to be problematic due to the pedals, yet carmats4u they fitted perfect,... See more

Rated 5 out of 5 stars

Well made, great fit and edge stitching was excellent. Easy to clean hard wearing material. Im very pleased with them

Rated 5 out of 5 stars

My new car mats are very good and fit the boot perfectly. Good quality and durable. I ordered the additional carpeted mat too and the protector as I carry my golf clubs and trolley in it twice a week.... See more

Rated 5 out of 5 stars

Last update - Ordered with Jack at 1330 on Tuesday and the mats arrived at 1430 the next day. I went for the Platinum which are incredibly good quality. Thick and plush and lovely leather stitchi... See more

Company replied

Rated 5 out of 5 stars

Fantastic, well-made, durable mats. This is the fourth vehicle we've used them in, and they never wear out or look shabby

Rated 5 out of 5 stars

I had a great experience ordering my car mats from carmats4u. I had my company name printed on one set, and though I ordered a the cheaper versions, I'm really pleased with them.

Rated 5 out of 5 stars

A company whose excellent customer service has changed my review from a negative to a positive. Reached out to me and resolved issue with no quibble and I am likely to purchase more mats... See more

Company replied

Rated 1 out of 5 stars

Mats look cheap, very thin and all curled up at edges when fitted, £44 will never use again, dont waste your money, order 2000463707, now dont reply like i said wont use you again, way better mats onl... See more

Company replied

Rated 5 out of 5 stars

Easy to order, turned up on time, fitted perfectly, excellent value for money

Rated 5 out of 5 stars

Great service, mat is of good quality, fitted my car perfectly & was posted out quickly 10 out 10 from me

Rated 5 out of 5 stars

Got my car mats.love them very quick delivery. All fits beautifully...Will be ordering again soon.does Exactly what it say on the tin ..p.s.all of your staff.or fantastic.....

Rated 4 out of 5 stars

I ordered a full set of car mats and a boot liner for my new Nissan Qashquai at a reasonable price. The order took nearly 2 weeks to arrive although I now appreciate an express delivery o... See more

Company replied

Rated 5 out of 5 stars

Hello, I do want to write about my recent order for a Ds7 the mats fit perfectly very good quality. I do had some issues with the delivery but the customer support team helped me straight away. This i... See more

Rated 5 out of 5 stars

Excellent service from this very efficient company. The ordering process via the Carmats4u website was easy and quick, with plenty of choice as to quality and trims. Despite only specifying the econom... See more

Rated 2 out of 5 stars

Would love to leave a review but haven’t received the mats as yet. Appreciate some of the comments state there are delays but would have expected some update by now. Have emailed direct for a respo... See more

Company replied

Rated 5 out of 5 stars

Update: After posting my review, carmats4u contacted me directly to discuss the issues I had with the mats. They were genuinely interested in understanding and resolving the fitment issue... See more

Company replied

Rated 1 out of 5 stars

I ordered a car mat and waited 7 working days before chasing. I was advised via email that there had been a major production issue and that it would be sent out within 48 hours. The next day I receiv... See more

Company replied

Rated 1 out of 5 stars

Terrible service and cheap nasty mats ,waited nearly 2 weeks for a set of their so called “luxury” mats for my Astra van , Supposed to be supplied with manufacturer appropriate hold down fittings,whi... See more

Company replied

Rated 5 out of 5 stars

Mats fitted perfectly and delivery was quick. I'm especially pleased with the fitted boot mat. I wished I'd found this earlier as I would have bought one when my car was new. I have a Qasquai so often... See more

Rated 3 out of 5 stars

Not very impressed. Paid extra for the luxury mats but still rather thin overall. Other suppliers have provided significantly thicker premium mats in the past. Postage etc all ok and quick, response t... See more

Company replied

Rated 5 out of 5 stars

great service exceptional quality makes a great car stand out even more will definitely recommend

Rated 1 out of 5 stars

Ordered last Thursday (so a week ago now) and zero update on order progress and a vague email about order tracking when I enquired about the status of my order. Then an excuse of "outages at the facto... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top mats & service ….

I easily ordered my mats for my new IM5 through the online portal which was simple to navigate.
A couple of days later they arrived & I’m absolutely thrilled with them.
The quality is fabulous, exactly as ordered & fit like a glove.
A very happy customer who would strongly recommend.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Have one of the new Chinese cars, a Chery Tiggo 7. Wanted mats to protect existing interior but was sceptical about whether they could provide for this make. What a lovely surprise when they came, fitted perfectly and look great. Will probably order a boot mat now.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company. These car mats are superb. They fit perfectly in my new Focus ST. They are really well made and I love how I could personalise the colours. Packaging and delivery was first class.
Thank you Carmats4u.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Always a great service

Always a great service. I cannot fault them. I have ordered lots of mats and boot liners from this company and always arrive quickly and are of great quality. Won't go anywhere else now for such products. Highly recommended.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great boot liner…

I recently purchased the boot liner from Carmats4u for my Skoda Enyaq, and I’m really impressed. It arrived promptly, which was a great start, and the quality lived up to expectations. The fit is absolutely perfect for the boot space.
I also opted for the black velour anti-slip carpet insert, and it was definitely worth it—it adds a nice premium touch while helping keep everything in place.

Overall, a great product that does exactly what it promises. Highly recommended if you’re looking for a well-fitting, reliable boot liner!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Audi Q4 mats - A must, you wont be dissappointed

These are a must, great quality and fit lovely, improved the overall look of the interior for a fraction of the price compared to the OEM mats that Audi offer. Easy to order with a very friendly website, delivery didn't take too long to arrive.
Highly recommended

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Luxury Michelin Rubber Mats

Received my order of Luxury Michelin Rubber Mats for my Skoda Scala and the durable rubber boot mat. All fit perfectly.

Rubber smell not too strong.

Took 2 weeks for order to arrive although it's worth mentioning I did order over the Easter holiday period. These also aren't cheap, mass produced mats from China, they were custom made here in the UK so the quality is worth the wait.

Delivered by Evri who are very good in our area.

11 April 2026
Unprompted review
Rated 3 out of 5 stars

Car mats

Car mats
I was in no rush for the mats, delivery took a little longer than expected, just under two weeks. I bought rubber mats for an Hyundai Tucson and am overall disappointed in the quality/fit of the mats. The front driver mat seems to be a smaller fit, I would expect rubber mats to have at least a small lip round the edge to stop dirt/water running off however these do not. Overall I do not find these mats of much use at protecting the main carpet. I was also unable to submit a review using the emails sent from the company asking for a review as the “submit review” button would not activate when all fields had been completed.

28 March 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi Robert,

Thank you for taking the time to leave a review, and we're sorry to hear that you're disappointed with your purchase.

We must say that feedback like this is quite unusual for this particular product, as we typically receive a great deal of positive feedback regarding the fit and quality of our rubber mats. So we're sorry to hear they haven't met your expectations.

We do, however, understand that rubber mats aren't for everyone, and we'd like to make things right. We also offer a range of higher-grade carpet mats which may be better suited to your needs, providing a greater protection for your vehicle's interior.

If you'd be interested in exploring these options, please do respond to the email we have sent you directly and we'll be happy to help.

We also apologise for the issue you experienced with the review submission button. We'll be sure to look into this on our end.

Kind regards,

Jack Hill

Rated 5 out of 5 stars

Following on from my initial review I…

Following on from my initial review I would add there a 6 cars in our family so we know where to place further orders when the time arises as I mentioned previously a bad experience from a seller on a well known website sent me to this supplier & I can't fault their customer service

11 February 2026
Unprompted review
Rated 2 out of 5 stars

Don't bother

Everything was okay ordering it's the product that's the issue, I paid £77 for Chery tiggo mats and I got very thin cheap stuff that won't stay flat for long I bet. Definitely not ordering again.

23 March 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi McStoosh,

Unfortunately, I don't have an order number or name that I can match to an order with us. Can you please provide this ASAP so we can confirm you've ordered with ourselves?

We hope to hear from you soon.

Kind regards,

Jamie Barke
Managing Director

Rated 5 out of 5 stars

Quality car mats

I have now had 5 sets of mats now 2 sets for my car one winter an one summer plus the wive has had the same but she recently got a new car so I ordered her a set plus a boot mat we are both really impressed with the quality. I also know that these are all made in house as I delivered some raw material in a container a few weeks ago I would recommend

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and cheap nasty mats…

Terrible service and cheap nasty mats ,waited nearly 2 weeks for a set of their so called “luxury” mats for my Astra van ,
Supposed to be supplied with manufacturer appropriate hold down fittings,which they weren’t ,they are thin ,slide about all over the place and no way worth the money ,don’t waste your money ,would’ve been better off just going to Halfords for a set of theirs for less money ,avoid !!!!

10 April 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Hi Andy,

Thank you for reaching out. We're sorry to hear you're not satisfied. First let's dive into the two issues raised.

You've mentioned first of all an issue with the fixing system. It sounds like you might actually need a different generation of Astra van. Would you mind supplying me with your vehicle reg so I can check this for you?

Depending on the variant, some older models don't include fixing clips, but newer generations do. Either way, it's an easy fix.

Having the correct shape and fixing system would ensure the mats don't slide around.

The second issue is your comments regarding the the thickness. If you've ordered the 2200g grade, this is only one level up from our entry level carpet. We do actually offer much thicker carpet piles such as the 2850g (twice as thick as the 2200g) and 3050g.

Perhaps we could look at switching the quality for you at the same time at arranging your replacement?

If you can send me your order number, vehicle reg and if possible, a photo of the floor well, I'd be happy to resolve this for you.

We are here to help so feel free to contact me when you're ready. My email address is jamie.barke@uniqueproductsuk.com

I hope to hear from you soon.

Kind regards,

Jamie Barke
Managing Director

Rated 5 out of 5 stars

Great Mats

Very nice mats that fit Welland compliment my Audi TT. Quality product that was delivered promptly.

Recommended without reservation

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality Car Mats

Arrived today a it late but probably because of Easter holidays
Great quality and professional finish look great in my new car. Highly recommended shame they do not do a boot liner for my Leapmotor B10 as I woul have order one of those from them too.
Thank you 😊

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Trusted and reliable

I recently received my boot liner from Carmats4u and I couldn’t be happier with it. The fit is absolutely perfect, as if it was made specifically for my car. The quality is outstanding—durable, well-finished, and clearly built to last.

What really stood out to me was the level of trust and reliability this company demonstrates. From ordering to delivery, everything was smooth and exactly as promised. They truly delivered on their commitment and exceeded my expectations.

I highly recommend Carmats4u to anyone looking for high-quality car mats or liners. Exceptional product and service all around!

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Got there in the end

Mats now delivered and look and fit great. 4 stars for quality and for Jack from customer service- a credit to the company
Following this review my mats were made and dispatched. Nice response from them but sad that I had to write a poor review to get any real response. Hope the quality is as described
3-5 day delivery when order placed with no mention of delays. Take the payment then no delivery within given dates. Mailed to ask for an update and get generic “we are currently very busy etc,etc. Check website and every product now has delays. No obvious method of cancelling and even delays on mail response
Avoid and go elsewhere if you can

26 March 2026
Unprompted review
Carmats4u logo

Reply from Carmats4u

Good morning S.Kitchener,

Thank you for reaching out. I've looked into your order and it appears you chose the Economy delivery option which takes around 7 working days. This is estimated (not exact) as we make everything to order for you right here in the UK. This is explained within our shipping policy which is at the checkout before you pay.

As we're one of the few manufacturers that do produce in the UK, it can sometimes take a little longer if volumes are higher and indeed, if there's a bank holiday.

We have indeed seen some delays recently due to the bank holiday weekend, but the good news is, the delays were mitigated and we're now running on time.

Looking into your tracking details, I can see the order has already been dispatched and there's a good chance it will be out for delivery today for you.

Did you need me to send you a tracking link? If yes, please send me a quick email and I'll be happy to forward that over for you. My email address is jack.hill@uniqueproductsuk.com

Thank you for your patience, we really appreciate it.

Kind regards,

Jack Hill

Rated 5 out of 5 stars

CONSISTENTLY EXCELLENT PRODUCTS.

I recently purchased a boot liner and carpet insert for my girlfriends Fiat 500. As with previous products I have bought from Carmats4U this was an excellent fit. In the past I have had boot liners and carpet inserts for both my Alfa Giulias and my Vitara. All have been of the same excellent quality. Indeed, on one occasion the liner in the Giulia saved the original carpet from a particularly nasty liquid spill which would have been a nightmare to rectify. Also, one big plus point with Carmats4U products is the smell.....or rather the lack of it! Many other similar liners and mats have an all pervading rubber or resinous smell...but Carmats4U's products don't!
For me, this is a very important issue, who wants their pride and joy to smell like that?
Aside from the excellent quality and fit of the products, the pricing is very competitive and delivery prompt.
All in all, a very satisfying consumer experience!

20 March 2026
Unprompted review

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